Gaia Palace
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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets not allowed |
Amenities
Wi-Fi
Parking
Air conditioning
Airport shuttle
Pool
Fitness centre
More about Gaia Palace
Gaia Palace
Gaia Palace is a 5-star hotel, providing luxurious accommodations, deluxe pools and a grand buffet. This modern facility is located in Mastihari, a small traditional fishing village, with panoramic views. License number: 1471K015A0370201
Reviews from 
Couple
Comment: 7 Jul 2026
Stayed in: Jun 2026
Fab relaxing holiday
From the moment we stepped into the reception of Gaia Palace the professionalism of the staff there was 5 star. Allowed into lunch as we only had a half hour before closing and then back to reception to complete check in and given our room. Ground floor next to the main pool with our own sun loungers. Yes things inside could be updated but nothing to reduce our 5/5 rating. Bed was super comfortable,room spacious.Bathroom a bit tired and in need of updating. The shower head and hose were old and a little dirty and the water ran out and onto the floor.Put these small issues right and the room would be perfect for our needs.Room always cleased when required. Bar staff always friendly,restaurant manager always greeted you at each meal and a special mention about Clair in the restaurant who is an absolute star and an asset to Gaia. Service with a smile and nothing too much trouble,she put the odd one or two to shame who would rather fix their nails and look uninterested to help you. Shame.Thanks to the man in reception who took us down to the beach in the golf buggy as my partner has mobility issues. Beach bar again attentive and by the second week they knew our drinks order without asking and how we liked them made to perfection. Yes we paid for them but at 5 euro they were amazing and you knew there was alcohol in them. We would definitely return in the future maybe with a little more evening entertainment it would make it even better.
Family traveller
Comment: 21 Jul 2026
Poor
I booked 12 nights at this hotel & left after 4 nights . For one I booked a twin room & you don’t get a twin room you get a double camp bed & a single camp bed . Witch all the slats fall off & are uncomfortable, when asked to be changed to a twin room because 1 of our party then had no where to sleep they didn’t care they were rude & basically refused to do anything & just said that is a twin room ! The whole complex is crawling with ants even in the rooms & anything else that bites , the food is is repetitive the daily entertainment well what entertainment they play 1 or 2 songs round the pool then turn off & go so you will be sat around a pool all day with no music or anything & you will get bored & the hotel is in the middle of no where 1 bar up the road where you can go to watch live football & eat witch was nice would not go back & it’s definitely not a 4 star plus
Family traveller
Comment: 20 Aug 2026
5 Stars for Gaia Palace
We had a wonderful stay at Gaia Palace Kos and couldn’t recommend it highly enough! ⭐⭐⭐⭐⭐ The resort is beautiful, the rooms were comfortable and spotless, and the food was fantastic with plenty of choice. The staff were incredibly friendly, warm, welcoming and helpful throughout our stay. We had a fantastic time and will happily return again. Thank you to everyone at Gaia Palace Nitsa, Maria, Dimitri for making our holiday so special! ❤️
Family traveller
Comment: 13 Aug 2026
Kradzież w 5 gwiazdkowym hotelu
One of the most disappointing hotel experiences we have ever had. Around €400 went missing from our room, and when we reported it, the manager refused to contact the authorities and refused to provide us with any real assistance, telling us to go to the police station ourselves. He kept referring to the fact that the money was not in the safe and even laughed during the conversation.
We were abroad, without part of our money, and at the police station nobody spoke English. Zero support, zero empathy, zero interest in helping us resolve the situation.
We chose a 5-star hotel specifically because we expected a sense of safety and professional service. Apparently, 5 stars do not guarantee even basic support when a guest genuinely needs help.
We are not accusing anyone of taking the money because we do not know what happened. What we do know is that when we needed help, the manager refused to help us.
For us, that says enough. We do not recommend this hotel and will definitely never return.
We were abroad, without part of our money, and at the police station nobody spoke English. Zero support, zero empathy, zero interest in helping us resolve the situation.
We chose a 5-star hotel specifically because we expected a sense of safety and professional service. Apparently, 5 stars do not guarantee even basic support when a guest genuinely needs help.
We are not accusing anyone of taking the money because we do not know what happened. What we do know is that when we needed help, the manager refused to help us.
For us, that says enough. We do not recommend this hotel and will definitely never return.
Couple
Comment: 1 Jul 2026
Stayed in: Jul 2026
Great place, meh hotel
There were so many little things that should not happen in a 4 star. The hard beds and pillows were terrible to sleep on, the shower was always boiling hot or ice cold. And then comes the "Ultra" all inclusive option you find out about only once you come in. And is essentially what in my opinion should get in all inclusive in the first place. Thats what i paid all inclusive for! Not to think about any extra costs for food and drinks.
Don't get me wrong it was a great holiday. With city excursion for a day and the beach and the pools it was more than enough to relax and enjoy it.
But it was the little things that were obvious upsells that was pretty tacky.
Don't get me wrong it was a great holiday. With city excursion for a day and the beach and the pools it was more than enough to relax and enjoy it.
But it was the little things that were obvious upsells that was pretty tacky.
Location
Main Street, 85300, Greece
Check in and check out
Check in from:
14:00
Check out before:
12:00
Good to know
Pets not allowed
Please contact the hotel for details about adding extra beds.
Gaia Palace: FAQs
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