Ibis Budapest Castle Hill
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets allowed with an extra charge |
More about Ibis Budapest Castle Hill
Ibis Budapest Castle Hill
In a prime location in Budapest, ibis Budapest Castle Hill offers air-conditioned rooms, a restaurant, free WiFi and a bar. The property is situated less than 1 km from Fisherman's Bastion, 2 km from Gellért Hill and 1.4 km from Chain Bridge.
Reviews from 
Anonymous traveller
Comment: 15 May 2026
Stayed in: May 2026
Location is great - next to the train station and metro line. Simple hotel - no wash rags, typical European. Only breakfast option is full buffet, no ala carte. There is a Prima grocery store behind the hotel where you can buy breakfast items - fruit, yogurt, etc... Bake My Day Bakery across the street - through the park is a WOW! Their chocolate croissants are fabulous!
Couple
UK
Comment: 19 Jun 2026
Stayed in: Jun 2026
Excellent location, close to metro, supermarkets, tram, buses
Everything was fantastic! The location was excellent, and the air conditioning worked well. However, the biggest gripe was that there was only one chair in a room for two -a couple. How was the other person supposed to sit? The side tables were so tiny and curved that things kept falling off. We took off stars for that because it really bothered us.
Rest everything was faultless. The loo in the reception was excellent, and we used it after we checked out and went around to collect our bags, which were stored for us. It was a nice idea of a carafe for water that could be refilled. We didn’t ask for room cleaning because we were only there for three days and didn’t want anyone entering. The bathroom was fine, but I would have preferred the glass separation to be a bit wider because water was falling on the main bathroom floor in front of the sink.
Overall, it was a great stay.
Rest everything was faultless. The loo in the reception was excellent, and we used it after we checked out and went around to collect our bags, which were stored for us. It was a nice idea of a carafe for water that could be refilled. We didn’t ask for room cleaning because we were only there for three days and didn’t want anyone entering. The bathroom was fine, but I would have preferred the glass separation to be a bit wider because water was falling on the main bathroom floor in front of the sink.
Overall, it was a great stay.
Hotel response
Comment: 29 Jun 2026
Dear R0se8,
Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you appreciated our excellent location and the effective air conditioning. Your positive remarks about our facilities, including the reception restroom and the water carafe, are much appreciated.
We understand that the furniture arrangements in your room did not meet your expectations. We strive to provide comfortable accommodations, and your comments about the seating and side tables will be taken into consideration for future improvements. Additionally, we regret that the bathroom design did not fully meet your needs, and we appreciate your insights regarding the glass separation.
We are pleased to know that overall, your stay was enjoyable. Your feedback is invaluable in helping us enhance our guest experience.
Sincerely,
Henriette Viglasi-Vincze
Deputy General Manager
Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you appreciated our excellent location and the effective air conditioning. Your positive remarks about our facilities, including the reception restroom and the water carafe, are much appreciated.
We understand that the furniture arrangements in your room did not meet your expectations. We strive to provide comfortable accommodations, and your comments about the seating and side tables will be taken into consideration for future improvements. Additionally, we regret that the bathroom design did not fully meet your needs, and we appreciate your insights regarding the glass separation.
We are pleased to know that overall, your stay was enjoyable. Your feedback is invaluable in helping us enhance our guest experience.
Sincerely,
Henriette Viglasi-Vincze
Deputy General Manager
Family traveller
Comment: 8 Jun 2026
Stayed in: Jun 2026
Guests with children or pets, better go literally anywhere else. Medication lying around on room floor.
Our dog found a pill on the floor and ingested it. We were able to extract it from her. This pill did not belong to us. If it had been ingested, she could have been seriously harmed.
So therefore, dog owners and families with small children: CHECK the floors, apparently cleaning is insufficient at best and endangers your beloved.
Toilet was not working (did not stop flushing, cover was not attached). Despite us mentioning this after check-in, no action was taken. After again coming to the reception, someone attached the cover and left, leaving the toilet still non-functional.
After all this, it was worth a two drinks coupon, and, after arguing with booking.com, a 10.76€ voucher. Needless to say we'll be seeking further action.
So therefore, dog owners and families with small children: CHECK the floors, apparently cleaning is insufficient at best and endangers your beloved.
Toilet was not working (did not stop flushing, cover was not attached). Despite us mentioning this after check-in, no action was taken. After again coming to the reception, someone attached the cover and left, leaving the toilet still non-functional.
After all this, it was worth a two drinks coupon, and, after arguing with booking.com, a 10.76€ voucher. Needless to say we'll be seeking further action.
Couple
Comment: 19 Apr 2026
Stayed in: Apr 2026
Hot and noisy room
We stayed at this hotel in late April 2026.
The room was very hot and at reception we were told that despite the panel fans were on, in no room was the air conditioner active at that time.
The only way not to sweat under the supplied winter duvet was to open the window, through which very little air passed. But both the station side and the Castle side (i.e. towards a very busy road), the noise from the cars on the first floor was very loud and consequently very difficult to rest.
After reporting the problem at reception, we were given a fan which solved nothing as the room was still very dry and poorly ventilated.
Upon our request for a room on a higher floor to not hear street noise, the reception told us that at the moment they did not have a room available for change because the cleaning of the rooms was in progress, and we had to return to ask later. Such an excuse is ridiculous and unproactive. A hotel that is unclear when a room is available or is disorganized or simply wants to shift the problem by giving the customer false hope.
The bathroom fan once activated (alone, no one knows how), stayed on all night making noise. At the reception they told us they would fix it but when we returned we found that they did not.
One morning we were woken up at 8:15 by a lady who spoke German, we still didn't understand what she wanted, but apparently for reception it is normal that guests can call other rooms at random, at any time of day or night, without contacting reception first.
The next morning (last day before the scheduled checkout until 12 noon), we were woken up at 8:30 by the cleaning lady who tried to enter the room. Having not slept at night due to the above problems, we did not think to put up the "do not disturb" sign, but this denotes that the staff does not communicate customer stay information, as they could safely wait for checkout time before disturbing customers early in the morning.
Room cleaning was included, but in our two night stay it was never done. The towel change yes, but the beds were not made. Apparently the rooms are only cleaned early in the morning, if you are still in the room until 9, the cleaning lady no longer comes.
In general, the rooms are not very soundproof and the other guests could be heard passing by at any time, making noise and talking loudly.
Finally, the romantic view that you see from the photos is very optimistic, the castle is not visible from the hotel because there are houses in front of it and therefore it makes no sense to book in this hotel if you are choosing it for a particular view, because there is not.
For the price paid, I spent more than twice as much as other accommodation available in Budapest, because I was confident of meeting quality in service and staff preparation.
I would not recommend this hotel to anyone who wants a quiet area to rest after a day out.
The room was very hot and at reception we were told that despite the panel fans were on, in no room was the air conditioner active at that time.
The only way not to sweat under the supplied winter duvet was to open the window, through which very little air passed. But both the station side and the Castle side (i.e. towards a very busy road), the noise from the cars on the first floor was very loud and consequently very difficult to rest.
After reporting the problem at reception, we were given a fan which solved nothing as the room was still very dry and poorly ventilated.
Upon our request for a room on a higher floor to not hear street noise, the reception told us that at the moment they did not have a room available for change because the cleaning of the rooms was in progress, and we had to return to ask later. Such an excuse is ridiculous and unproactive. A hotel that is unclear when a room is available or is disorganized or simply wants to shift the problem by giving the customer false hope.
The bathroom fan once activated (alone, no one knows how), stayed on all night making noise. At the reception they told us they would fix it but when we returned we found that they did not.
One morning we were woken up at 8:15 by a lady who spoke German, we still didn't understand what she wanted, but apparently for reception it is normal that guests can call other rooms at random, at any time of day or night, without contacting reception first.
The next morning (last day before the scheduled checkout until 12 noon), we were woken up at 8:30 by the cleaning lady who tried to enter the room. Having not slept at night due to the above problems, we did not think to put up the "do not disturb" sign, but this denotes that the staff does not communicate customer stay information, as they could safely wait for checkout time before disturbing customers early in the morning.
Room cleaning was included, but in our two night stay it was never done. The towel change yes, but the beds were not made. Apparently the rooms are only cleaned early in the morning, if you are still in the room until 9, the cleaning lady no longer comes.
In general, the rooms are not very soundproof and the other guests could be heard passing by at any time, making noise and talking loudly.
Finally, the romantic view that you see from the photos is very optimistic, the castle is not visible from the hotel because there are houses in front of it and therefore it makes no sense to book in this hotel if you are choosing it for a particular view, because there is not.
For the price paid, I spent more than twice as much as other accommodation available in Budapest, because I was confident of meeting quality in service and staff preparation.
I would not recommend this hotel to anyone who wants a quiet area to rest after a day out.
Hotel response
Comment: 21 Apr 2026
Gentile Einheri,
La ringraziamo per aver condiviso la Sua esperienza presso il nostro hotel e ci scusiamo sinceramente per i disagi riscontrati durante il Suo soggiorno. Comprendiamo quanto sia importante avere un ambiente confortevole e silenzioso per riposare, e ci dispiace che non sia stato così per Lei. La nostra politica prevede che il condizionatore non sia attivo in determinati periodi dell'anno; tuttavia, ci rendiamo conto che questo possa risultare scomodo in alcune circostanze. Ci scusiamo anche per il rumore proveniente dall'esterno e per eventuali disguidi nella gestione delle camere.
Per quanto riguarda la pulizia, ci impegniamo a garantire un servizio adeguato per tutti i nostri ospiti e ci scusiamo se questo non è stato rispettato nel Suo caso. La comunicazione tra il personale e gli ospiti è fondamentale, e ci dispiace che non sia stata all'altezza delle aspettative.
Apprezziamo il Suo feedback e lo utilizzeremo per migliorare ulteriormente i nostri servizi.
Cordiali saluti,
Henriette Viglasi-Vincze
Deputy General Manager
La ringraziamo per aver condiviso la Sua esperienza presso il nostro hotel e ci scusiamo sinceramente per i disagi riscontrati durante il Suo soggiorno. Comprendiamo quanto sia importante avere un ambiente confortevole e silenzioso per riposare, e ci dispiace che non sia stato così per Lei. La nostra politica prevede che il condizionatore non sia attivo in determinati periodi dell'anno; tuttavia, ci rendiamo conto che questo possa risultare scomodo in alcune circostanze. Ci scusiamo anche per il rumore proveniente dall'esterno e per eventuali disguidi nella gestione delle camere.
Per quanto riguarda la pulizia, ci impegniamo a garantire un servizio adeguato per tutti i nostri ospiti e ci scusiamo se questo non è stato rispettato nel Suo caso. La comunicazione tra il personale e gli ospiti è fondamentale, e ci dispiace che non sia stata all'altezza delle aspettative.
Apprezziamo il Suo feedback e lo utilizzeremo per migliorare ulteriormente i nostri servizi.
Cordiali saluti,
Henriette Viglasi-Vincze
Deputy General Manager
Group traveller
Comment: 15 Apr 2026
Stayed in: Apr 2026
Discreet
A beautiful hotel with the usual services of the Ibis chain.
Large room, bright and well equipped.
With a few exceptions, the reception staff and the waiting staff seem constantly in a bad mood and unavailable to any simple customer request.
Very noisy dining room with aesthetically pleasing furnishings, but with uncomfortable seats and tables, and even tiny tables, with low armchairs and disproportionate to the height of the table.
Discreet breakfast and dinner for the quality and variety of the proposals.
Large room, bright and well equipped.
With a few exceptions, the reception staff and the waiting staff seem constantly in a bad mood and unavailable to any simple customer request.
Very noisy dining room with aesthetically pleasing furnishings, but with uncomfortable seats and tables, and even tiny tables, with low armchairs and disproportionate to the height of the table.
Discreet breakfast and dinner for the quality and variety of the proposals.
Hotel response
Comment: 17 Apr 2026
Gentile Maria Carla S,
La ringraziamo per il suo feedback riguardo al suo soggiorno presso il nostro hotel. Siamo lieti di sapere che ha apprezzato la struttura e le dimensioni della sua stanza. Tuttavia, ci dispiace apprendere che il servizio del personale non abbia soddisfatto le sue aspettative. Ci impegniamo a garantire un'accoglienza calorosa e professionale e prenderemo nota delle sue osservazioni. Riguardo alla sala da pranzo, ci scusiamo se il comfort non è stato all'altezza e considereremo le sue indicazioni per migliorare l'esperienza dei nostri ospiti. La ringraziamo nuovamente per aver condiviso i suoi pensieri con noi.
Cordiali saluti,
Henriette Viglasi-Vincze
Direttore Generale Aggiunto
La ringraziamo per il suo feedback riguardo al suo soggiorno presso il nostro hotel. Siamo lieti di sapere che ha apprezzato la struttura e le dimensioni della sua stanza. Tuttavia, ci dispiace apprendere che il servizio del personale non abbia soddisfatto le sue aspettative. Ci impegniamo a garantire un'accoglienza calorosa e professionale e prenderemo nota delle sue osservazioni. Riguardo alla sala da pranzo, ci scusiamo se il comfort non è stato all'altezza e considereremo le sue indicazioni per migliorare l'esperienza dei nostri ospiti. La ringraziamo nuovamente per aver condiviso i suoi pensieri con noi.
Cordiali saluti,
Henriette Viglasi-Vincze
Direttore Generale Aggiunto
Very good location
41 43 Krisztina krt, Krisztinaváros, Budapest, 1013, Hungary|1.01 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Pets allowed with an extra charge
Please contact the hotel for details about adding extra beds.
Ibis Budapest Castle Hill: FAQs
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