Casa Almeida by Legends Hotels
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Fast facts
Check in from: | 13:00 |
|---|---|
Check out before: | 11:00 |
Pets | Pets not allowed |
Amenities
Wi-Fi
Parking
Air conditioning
Airport shuttle
Pool
Spa
More about Casa Almeida by Legends Hotels
Casa Almeida by Legends Hotels
Situated in Candolim, 200 metres from Candolim Beach, Casa Almeida by Legends Hotels features accommodation with an outdoor swimming pool, free private parking, a shared lounge and a bar.
Reviews from 
Couple
Comment: 4 Apr 2025
Stayed in: Mar 2025
good guest
Located in an alley off Candolim Beach Road, peace and quiet. The room has a fan, air conditioning, TV, refrigerator, metal wardrobe, a pair of chairs and a laundry dryer on the balcony. Staff responsive, cleaning on demand, need to leave key at reception. The hotel compliments you with a bottle of water every day. The hotel is being renovated and rebuilt, but this does not interfere with leisure.
Solo traveller
Comment: 26 Mar 2025
Stayed in: Feb 2025
Exceptional hotel
I am completely satisfied with this hotel for the quiet the cleanliness and an exceptional welcome not far from the beach and the city center very lively in the evening room with or without air conditioning rate interesting a bit like at home where you feel good
Solo traveller
Comment: 24 Feb 2025
Stayed in: Feb 2025
Shocking stay
What a shocking experience I have had. I was left feeling shaken and anxious at the way I was treated and shouted at.
Initially my room seemed OK, basic but ok. TV didn't work and the balcony had a shocking view.
So I made arrangements to stay elsewhere. When I tried to check out it seemed they couldn't do enough for me and reduced the daily rate i was paying,so changed to another room with a working TV and better balcony.
3 times I went to reception to pay my balance and never anyone there. Then the men started telling me to pay, one even followed me up to my room insisting I pay. I explained that I had attempted this 3 times. I even spoke to the owner on Friday who said they would come down to discuss payment with me because the balance was more than expected. She was shouting at me down the phone so I told her I no longer wished to speak to her but would see her in person at 10am. But she didn't bother to come down.
I was made to feel uncomfortable and so found somewhere else to stay.
When I attempted to pay my bill, I was shouted at and told I couldn't leave, that I have to stay or pay until the end of my booked stay. 2 men were shouting at me telling me I'm a liar and a cheat. I was feeling really intimidated at this time. I told them I will pay the balance to today but they refused and carried on shouting at me. I told them I would leave without paying anything if they carried on this behaviour.
They eventually let ne pay the balance as of today. However he then trued to charge ne additional payment for paying by card.
This is absolutely shocking that I was treated this way and felt very vulnerable.
Initially my room seemed OK, basic but ok. TV didn't work and the balcony had a shocking view.
So I made arrangements to stay elsewhere. When I tried to check out it seemed they couldn't do enough for me and reduced the daily rate i was paying,so changed to another room with a working TV and better balcony.
3 times I went to reception to pay my balance and never anyone there. Then the men started telling me to pay, one even followed me up to my room insisting I pay. I explained that I had attempted this 3 times. I even spoke to the owner on Friday who said they would come down to discuss payment with me because the balance was more than expected. She was shouting at me down the phone so I told her I no longer wished to speak to her but would see her in person at 10am. But she didn't bother to come down.
I was made to feel uncomfortable and so found somewhere else to stay.
When I attempted to pay my bill, I was shouted at and told I couldn't leave, that I have to stay or pay until the end of my booked stay. 2 men were shouting at me telling me I'm a liar and a cheat. I was feeling really intimidated at this time. I told them I will pay the balance to today but they refused and carried on shouting at me. I told them I would leave without paying anything if they carried on this behaviour.
They eventually let ne pay the balance as of today. However he then trued to charge ne additional payment for paying by card.
This is absolutely shocking that I was treated this way and felt very vulnerable.
Hotel response
Comment: 22 Apr 2025
All we can say is that customer is always right . and these are the false negative complements you get when you go to help a customer and give a discounted rate from that of online .
But when one gets to see their country friend staying in the other hotel and want to shift in as well and hotel deny the same , definitely everything from the hotel end turn wrong.
Thank you for your review mam.
But when one gets to see their country friend staying in the other hotel and want to shift in as well and hotel deny the same , definitely everything from the hotel end turn wrong.
Thank you for your review mam.
Group traveller
Comment: 23 Feb 2025
Stayed in: Feb 2025
Extremely disappointed
We were told in February 2024 by Valency (the manager?) that the hotel was building 3 new studios on the roof. We booked for February 2025 for ourselves & one of our friends & paid a deposit. A couple of months later Valency contacted me & advised the 3rd studio was also available & so I booked that for some other friends. Shortly before we were due to arrive Valency emailed to say the studios would not be ready as construction had been delayed & offered us 3 rooms in the guest house. As by then it would be difficult to secure accommodation for all 3 couples, we accepted.
We arrived at Casa Almeida this month & were surprised to see the studios were not only completed, but were occupied. I emailed Valency & queried this. She made some excuse about them only having been finished the week before. I asked why our bookings hadn't been transferred to them & the current guests offered the basic rooms but didn't get a satisfactory explanation. I spoke to one of the guests staying in the new studio & she advised she had booked it last March....the month after my booking had been accepted & the deposit paid.
Our rooms were very basic & one of them had a balcony looking straight at the brick wall of the new construction. Our stay was very disappointing & I really feel we were mislead.
The wifi was up & down in our room. On a positive note, the location is good.
We arrived at Casa Almeida this month & were surprised to see the studios were not only completed, but were occupied. I emailed Valency & queried this. She made some excuse about them only having been finished the week before. I asked why our bookings hadn't been transferred to them & the current guests offered the basic rooms but didn't get a satisfactory explanation. I spoke to one of the guests staying in the new studio & she advised she had booked it last March....the month after my booking had been accepted & the deposit paid.
Our rooms were very basic & one of them had a balcony looking straight at the brick wall of the new construction. Our stay was very disappointing & I really feel we were mislead.
The wifi was up & down in our room. On a positive note, the location is good.
Hotel response
Comment: 22 Apr 2025
Thank you for your review mam
All we can say is that we did not cheat you. In fact informed you well in advance about the non completion of the new rooms, and suggested the other category rooms with us. choice of choosing these rooms were given to you. You were even told the we would initiate a total refund of the deposit you paid us.
Thanks again
All we can say is that we did not cheat you. In fact informed you well in advance about the non completion of the new rooms, and suggested the other category rooms with us. choice of choosing these rooms were given to you. You were even told the we would initiate a total refund of the deposit you paid us.
Thanks again
Solo traveller
Comment: 11 Jul 2024
Stayed in: Mar 2024
Beautiful hotel and great vacation
Got to the hotel early this morning. We checked in right away, I alerted the owner to the early arrival by letter. The room is standard, clean, no epahs. There's a TV, a fridge, a kettle. Bathroom towels and soap. Plumbing and showers work. I really liked the balcony. Just didn't work the pool. There was construction work. It was a little noisy. I liked the hotel, I'm already watching plane tickets for early December. I want to come back here again. Very good and kind hosts. Great guys and a great team. Thank you for your wonderful holiday. Expect me in December.
Very good location
Candolim Beach Road, Candolim, 403519, India|0.54 km from city centre
Check in and check out
Check in from:
13:00
Check out before:
11:00
Good to know
Pets not allowed
Please contact the hotel for details about adding extra beds.
Casa Almeida by Legends Hotels: FAQs
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