Shiv Vilas Resort
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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets not allowed |
Amenities
More about Shiv Vilas Resort
Shiv Vilas Resort
The Shiv Vilas Resort offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by resort.Should you require transportation to or from the airport, resort is able to organize it prior to your arrival date. Taxi and car hire offerings at the resort simplify arranging your excursions, explorations, and additional activities in Jaipur. Visitors can take advantage of complimentary parking directly at the resort. Reception services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes are available to accommodate your requirements.Securing top-notch tickets and snagging sought-after dining reservations become effortless, thanks to the resort's ticket service and tours.Traveling with minimal baggage is achievable at The Shiv Vilas Resort, as the resort's dry cleaning service and laundry service ensures your garments stay fresh. Room amenities like 24-hour room service, room service and daily housekeeping contribute to making a perfect selection for your stay.Smoking is limited to specified smoking zones. Each accommodation at The Shiv Vilas Resort is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the resort offers linen service and air conditioning for guest convenience and satisfaction. At The Shiv Vilas Resort, the uniquely tailored rooms provide a configuration choice resembling a balcony or terrace. In select rooms, guests at the resort can enjoy top-notch in-room entertainment with daily newspaper, television and cable TV available for their convenience.Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, bottled water, a coffee or tea maker and mini bar at your disposal. The Shiv Vilas Resort offers a hair dryer, toiletries and bathrobes in the restrooms of specific accommodations. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast.Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within resort.Should you prefer not to venture out for a meal, the enticing culinary choices at resort are always available for your satisfaction. No matter your specific dietary needs, rest assured that The Shiv Vilas Resort provides an array of kosher choices to ensure your dining experience is nothing short of delightful.Experience an unforgettable evening with your fellow travelers just a short distance away, at resort's bar. Should you be particularly discerning in your dining choices, you will surely appreciate having access to the on-site BBQ facilities provided at this location.The Shiv Vilas Resort provides a superb assortment of leisure amenities for guests to enjoy. Unwind after a long day by stopping by massage, hot tub, salon, solarium, steam room, spa and sauna to rejuvenate your senses. Each day at resort, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps. Bypass the formal attire and choose a laid-back mixed drink or brew at resort's waterside lounge. For individuals who don't want to skip their exercise routine, visiting the resort fitness center ensures you maintain your vitality and wellness.
Comment: 15 Jun 2026
Stayed in: Jun 2026
Shiv vilas jaipur
Comment: 10 Jun 2026
Stayed in: Jun 2026
Great stay
Comment: 15 Jun 2026
Stayed in: Jun 2026
Fabulous
Sumitra singh ..service is good
Comment: 10 Jun 2026
Stayed in: Jun 2026
Vacation
Comment: 28 Feb 2026
Do Not Stay Here. The opposite of luxury. Immediately stop! Save your money, time and frustration.
Our stay at Shiv Vilas Resort in Jaipur was profoundly disappointing and nowhere near the luxury experience it advertises.
At check-in, the staff took our passports (which we understand is customary in India for documentation) but insisted they would return them to our room after making copies. That is not an acceptable practice. We had to firmly insist on waiting while copies were made so we could immediately retrieve our passports. A property positioning itself as “luxury” should have a seamless, transparent, and secure process for handling guests’ identification. Given everything that followed, we are extremely glad we trusted our judgment and did not allow our passports to leave our sight.
Now to the most basic expectation at any hotel — hot water. There was none. Let me repeat: NO HOT WATER. We were repeatedly told it would be fixed. We wasted three hours of our vacation time dealing with maintenance. After all of that, there was still no hot water. No guest paying premium rates should have to spend hours troubleshooting fundamental infrastructure issues. On to of this, they made us feel pathetic for requesting hot water to be provided - fix the issue or give us a new room - sounds like a logical request that was not taken seriously. We even asked to simply be able to take a hot shower in another room, and that was not granted.
The problems did not end there:
The in-room safe malfunctioned — with our documents locked inside. That became yet another unnecessary ordeal.
The shower water pressure is laughable.
The foot pedal on the trash can doesn’t work.
The room temperature is nearly impossible to regulate.
The towels feel like sandpaper — if you’re seeking exfoliation, perhaps you’ll be pleased.
There is only one electrical outlet in the room, and it’s inconveniently placed.
The bed sheets have holes in them (see picture).
The tub has a green moldy film around it (see pictures)
Room hasn't been dusted in daaaaays (see picture)
We are three adults staying in one room and asked for a cot. The cot arrived with what appears to be blood strains. They couldn't find pillows for the cot and asked us to use what's in the room. They argued with us on this matter versus trying to accommodate pillows for the cot we had requested on booking (this was not a surprise request made at check in) - meaning they were aware we'd need this extra bed and bedding.
Perhaps most concerning was the dismissive attitude from management and staff when we raised these issues. We were made to feel unreasonable for expecting basic functionality at a resort charging premium rates. That is unacceptable.
To be clear: this was not isolated to our room. We have family staying down the hall experiencing the same issues. Four senior citizens and two adults (3 adults in each room) are on this trip and no respect or care was provided for a service we paid for. We aren't doing anyone any favors here. We are a well traveled family and this tops the list of one of our worst travel experiences in our lives.
The onsite restaurant was equally disappointing. Staff hovered excessively, repeatedly interrupting to ask what we needed, yet failing to actually deliver what was requested. The service felt chaotic and overstimulating. The food itself was mediocre at best. India is known for its food and spices and you are eating bland calories, and hope to not get sick. Luxury hotel, luxury restaurant, but instant coffee is being offered. Instant coffee.
Being served instant coffee from a jar that looked like it hadn’t been wiped down in months. In a setting that claims five-star standards, watching someone scoop granules from a visibly grimy container felt less like indulgence and more like a roadside afterthought. Presentation matters — especially when you’re charging premium prices — and this was a glaring miss.
It is absolutely not worth your time or money.
The property’s exterior photographs are misleading. Yes, the facade is beautiful. But the rooms are outdated and not maintained or clean (the layer of dust and the bathrooms are horrendous) — it feels like you are paying luxury prices for accommodations stuck in 1970.
I fully expect management to respond to this review asking for further feedback. Frankly, the issues are systemic and operational — not minor inconveniences that can be smoothed over with a polite email. The attentiveness during our stay was unacceptable - to be ridiculed by management and staff for asking for hot water at the prices we paid...
Do. Not. Stay. Here.
Excellent location
Delhi - Jaipur Expy, Kukas, Shiv Vilas Resort, Kookas, Jaipur, 303101, India|17.06 km from city centre
Check in and check out
Check in from:
14:00
Check out before:
12:00
Good to know
Pets not allowed
Please contact the hotel for details about adding extra beds.
