Hotel Fortune Palace
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Fast facts
Check in from: | 12:00 |
|---|---|
Check out before: | 12:00 |
Reviews from 
Solo traveller
Comment: 10 Jun 2024
Stayed in: Jun 2024
Good hotel and good staff
Well managed hotel..staff are cordial and helpful...food is good..I liked this property... although sanitary items looks old but overall it is a good experience..............................................................,..................,..............................
Other
Comment: 7 Mar 2024
Stayed in: Mar 2024
Superb
My stay was superb and comfortable, and the credit must go to the staff who are helpful and just amazing. Cleanliness and room size are commendable. Will highly recommend stay at this place as the services are exceptional. Located at Digjam Circle.
Hotel response
Comment: 5 Apr 2024
Dear Guest,
Greetings From Hotel Fortune Palace Jamnagar !
It was a great pleasure to host you in our hotel and we sincerely thank you for taking out your valuable time and sharing your feedback in this platform.
It is our continuous endeavor to provide exemplary service to all our guests and we are glad to learn that we could create a comfortable experience for you. Your overwhelming feedback has been shared with our operations team which has boosted their morale to a great level.
Warm regards,
Prem Raje
General Manager
Greetings From Hotel Fortune Palace Jamnagar !
It was a great pleasure to host you in our hotel and we sincerely thank you for taking out your valuable time and sharing your feedback in this platform.
It is our continuous endeavor to provide exemplary service to all our guests and we are glad to learn that we could create a comfortable experience for you. Your overwhelming feedback has been shared with our operations team which has boosted their morale to a great level.
Warm regards,
Prem Raje
General Manager
Business traveller
Comment: 6 Mar 2024
Stayed in: Feb 2024
My team and I had a fabulous experience. The stay was very good
My team and I had a fabulous experience. The stay was very good, the hotel is superb. I would like to specially thanks the staff ( Mr Lalit Chandra Upadhyay, Ayjaz, Priyanka and the team) for being so cordial, helpful and made us feel like a family. I would give this hotel a 5 star rating and will refer to everyone, whosoever is visiting Jamnagar. Thank you Team Hotel Fortune
Regards
Sushant & Stage Gear Team
Regards
Sushant & Stage Gear Team
Hotel response
Comment: 5 Apr 2024
Dear Guest,
Greetings From Hotel Fortune Palace Jamnagar !
We are pleased to know that you had a pleasant and satisfying serviced by us at hotel. thanks for the valuable feedback given to us well we have noted and briefed to our team also We thank you for appreciating our staff, hotel services and facilities. Thank you for choosing our hotel for stay kindly contact us for future booking.
Best Regards,
Prem Raje
General Manager
Hotel Fortune Palace
Greetings From Hotel Fortune Palace Jamnagar !
We are pleased to know that you had a pleasant and satisfying serviced by us at hotel. thanks for the valuable feedback given to us well we have noted and briefed to our team also We thank you for appreciating our staff, hotel services and facilities. Thank you for choosing our hotel for stay kindly contact us for future booking.
Best Regards,
Prem Raje
General Manager
Hotel Fortune Palace
Family traveller
Comment: 28 Feb 2024
Stayed in: Feb 2024
Fortune Palace..yeah right
A massive disappointment. Dirty floor in the room. Building works. No hot water and electricity kept cutting out. Smelly old bath towels.
In all of this management we're simply awful. No sense of urgency to get things done. Reception staff inattentive kept telling us things will get sorted in 5 minutes which turned into an hour. We got to the wedding late as a result. They just had no sense of urgency.
On the first night we were told hot water is not available at night. Never been to a hotel that does not have hot water.
Building works during the weekend, you would think that it would stop on the weekend or they would not give rooms on the floor where works is being carried out.
I was at the hotel 2 years ago and it was great. But this time it was just a massive disappointment. I am sure there are other better hotels around the place. I would not recommend this hotel.
Manager refused to compensate, we argued for two days and on the day of check out we refused to pay for one night.
Pathetic attitude of manager and receptionist was simply pathetic with no sense of providing a good service. I have never seen such awful employees.
In all of this management we're simply awful. No sense of urgency to get things done. Reception staff inattentive kept telling us things will get sorted in 5 minutes which turned into an hour. We got to the wedding late as a result. They just had no sense of urgency.
On the first night we were told hot water is not available at night. Never been to a hotel that does not have hot water.
Building works during the weekend, you would think that it would stop on the weekend or they would not give rooms on the floor where works is being carried out.
I was at the hotel 2 years ago and it was great. But this time it was just a massive disappointment. I am sure there are other better hotels around the place. I would not recommend this hotel.
Manager refused to compensate, we argued for two days and on the day of check out we refused to pay for one night.
Pathetic attitude of manager and receptionist was simply pathetic with no sense of providing a good service. I have never seen such awful employees.
Hotel response
Comment: 5 Apr 2024
Dear Guest
Greetings from Fortune Palace Jamnagar!
Frist i would like to say thanks you so much for the feedback you have shared with us, further to your stay with us. I am unhappy to know that you were not enjoyed your stay as per given your feed back to that effect. Such feedback will definitely boost us to do better improvement in our service area to serve better. Regarding all the issues we have seriously noted and working with our top management on it and we are telling every guest at time of check in time about the renovation is going on for any issues feel free to call us any time because our guest comforts are very important for hospitality sector.
I am really very sorry for that but if we look on other side feedback are all ways good for to alarming us to keep our service in a professional way as our Hospitality says to keep your Guest Happy, we are 100% agree on your feedback we are promising you find changes in your next visit.
Thanks once again for the feedback given by you. Your patronage is of utmost importance to us and I look forward to welcoming you back at The Fortune Palace Jamnagar contact us for future bookings on the below mail id .
Very much regret for inconvenience caused.
Thanks Once again to you for feedback.
With best regards,
General Manager
91-9737047593
gm@hotelfortunepalace.in
Greetings from Fortune Palace Jamnagar!
Frist i would like to say thanks you so much for the feedback you have shared with us, further to your stay with us. I am unhappy to know that you were not enjoyed your stay as per given your feed back to that effect. Such feedback will definitely boost us to do better improvement in our service area to serve better. Regarding all the issues we have seriously noted and working with our top management on it and we are telling every guest at time of check in time about the renovation is going on for any issues feel free to call us any time because our guest comforts are very important for hospitality sector.
I am really very sorry for that but if we look on other side feedback are all ways good for to alarming us to keep our service in a professional way as our Hospitality says to keep your Guest Happy, we are 100% agree on your feedback we are promising you find changes in your next visit.
Thanks once again for the feedback given by you. Your patronage is of utmost importance to us and I look forward to welcoming you back at The Fortune Palace Jamnagar contact us for future bookings on the below mail id .
Very much regret for inconvenience caused.
Thanks Once again to you for feedback.
With best regards,
General Manager
91-9737047593
gm@hotelfortunepalace.in
Business traveller
IN
Comment: 27 Feb 2024
Stayed in: Feb 2024
Good Business Class Hotel
I stayed at Hotel Fortune Palace in third week of February, 2024 for 10 days. This is my second trip to the hotel.
The check-in was fast.
The room is well maintained, neat & clean. The room has all necessary items like coffee maker, mini-bar, complimentary mineral water, etc. The electronic safety locker key was not working, so they come & repaired immediately. The bathroom is not big and looks old.
The buffet breakfast had few varieties. They have A la carta type for Lunch & Dinner. The food is OK. There is one Mr. Lalji who serves food with great passion. We used to ask him for Starter & Dish options. His suggestions were always very good.
The check-out was also fast.
Overall experience was good, not very good.
The check-in was fast.
The room is well maintained, neat & clean. The room has all necessary items like coffee maker, mini-bar, complimentary mineral water, etc. The electronic safety locker key was not working, so they come & repaired immediately. The bathroom is not big and looks old.
The buffet breakfast had few varieties. They have A la carta type for Lunch & Dinner. The food is OK. There is one Mr. Lalji who serves food with great passion. We used to ask him for Starter & Dish options. His suggestions were always very good.
The check-out was also fast.
Overall experience was good, not very good.
Hotel response
Comment: 5 Apr 2024
Dear Guest,
Greetings From Hotel Fortune Palace Jamnagar !
Thank you very much for choosing to stay with Fortune Palace, Jamnagar. We really appreciate you taking time out to write such kind words also appreciate your eye for details and love of being at our hotel.
I would like to thank you again for your overwhelming feedback. Your review and appreciation for our team has been conveyed to all, who are pleased to read your gracious compliments. We sincerely hope to have the opportunity to welcome you back at Fortune Palace, Jamnagar soon.
Thanks & Regards
Prem Raje
General Manager
Greetings From Hotel Fortune Palace Jamnagar !
Thank you very much for choosing to stay with Fortune Palace, Jamnagar. We really appreciate you taking time out to write such kind words also appreciate your eye for details and love of being at our hotel.
I would like to thank you again for your overwhelming feedback. Your review and appreciation for our team has been conveyed to all, who are pleased to read your gracious compliments. We sincerely hope to have the opportunity to welcome you back at Fortune Palace, Jamnagar soon.
Thanks & Regards
Prem Raje
General Manager
Very good location
Digjam Circle, Aiport Road, Jamnagar, Jamnagar, 360005, India|1.44 km from city centre
Check in and check out
Check in from:
12:00
Check out before:
12:00
Good to know
Please contact the hotel for details about adding extra beds.
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