Hotel Shankar Palace
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Fast facts
Check in from: | 12:00 |
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Check out before: | 12:00 |
Amenities
More about Hotel Shankar Palace
Hotel Shankar Palace
Reasi is home to Shanker Palace Near Main Market Katra. Akhnoor Fort and Amar Mahal Palace Museum are local landmarks, and the area's natural beauty can be seen at Shalimar Park and Baba Sihad Waterfall. This hotel features a 24-hour front desk and free self parking. Shanker Palace Near Main Market Katra offers 43 air-conditioned accommodations with complimentary toiletries and ceiling fans. LED televisions are featured in guestrooms. Bathrooms include showers. This Reasi hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Housekeeping is provided daily.
Comment: 29 Oct 2016
Stayed in: Jan 2016
Decent place nearby main Vaishno Devi Gate!
Comment: 10 Jul 2026
Stayed in: Jul 2026
Disappointing Stay with Family – Service Needs Major Improvement
TripAdvisor Title: Disappointing Stay with Family – Service Needs Major Improvement
We traveled from Delhi for the Mata Vaishno Devi yatra and stayed here with family, paying ₹4,300. Unfortunately, the experience did not match the price, and the management was highly disappointing.
Here are the key issues we faced during our stay:
Room Issue: The 4-bed room that was initially shown and promised to us was not given at the time of check-in.
No Food/Kitchen Services: We were informed that the chef was unavailable, meaning the kitchen was completely non-functional. We had to bring everything—including basic tea, breakfast, and dinner—from outside.
Power Cuts & Intercom Issues: We faced multiple power outages. Additionally, a staff member, Mr. Arush Sharma, kept the reception phone receiver off the hook, forcing us to walk down to the front desk for every single basic requirement.
Uncooperative Staff: While another gentleman at the desk was very polite and helpful, Mr. Arush Sharma was quite rude, rigid, and argued over minor things, which completely ruined the hospitality experience.
CCTV Incident: I accidentally left a package in the auto-rickshaw and requested to see the CCTV footage to trace it. Mr. Arush flatly refused to help us. We were unfortunately forced to involve the local police just to get the footage shown to the cops.
Final Verdict:
When people travel from far away for a pilgrimage, they expect basic cooperation and peace of mind. Due to the poor management and unhelpful attitude of certain staff, I would not recommend this hotel to families visiting Katra. Better options are definitely available nearby.
IN
Comment: 31 Mar 2019
Stayed in: Mar 2019
Okay place to stay
IN
Comment: 20 Apr 2017
Stayed in: Apr 2017
Below average hotel
Quick negotiation led us to a fairly low rate for 7 hours. Reception is average, they have parking for around 14 cars, very thin staff at night as the guard doubled up for housekeeping and brought us bath towels on check in.
The room was ok sized but pretty dirty with dust visible all over including the table, television, etc. The bed sheets didn't look like they were ever washed or changed and the bathroom has hair strands from the previous guests. Even the towels were dirty.
Ordered tea in the morning in the room which was tasteless. Check out was uneventful and we left. Even the menu was dirty.
Location is on the main road just off the bus stand.
I won't stay here again!
IN
Comment: 17 Aug 2015
Stayed in: Apr 2015
Nice Decent place to stay !
Hotel was pre-booked by a friend ,however they gladly accommodated to postpone the dates.
This is one of the closest hotel from Vaishno Devi.
Hotel provided free drop to the yatra slip counter and katra bus stand. There is an in house restaurant and like all other hotels in Katra this serves Veg food only .
Very good location
Jammu Road, Katra, Katra, 182301, India|2.5 km from city centre
Check in and check out
Check in from:
12:00
Check out before:
12:00
Good to know
Please contact the hotel for details about adding extra beds.