Le Méridien Kochi
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets not allowed |
Amenities
Wi-Fi
Parking
Air conditioning
Airport shuttle
Pool
Fitness centre
More about Le Méridien Kochi
Le Méridien Kochi
Overlooking the serene backwaters, Le Méridien Kochi offers well-appointed guestrooms that have stunning views of the lush greenery.
Reviews from 
Family traveller
Comment: 20 Jul 2026
Exceptional Hospitality & Wonderful Care
I had an absolutely wonderful experience at this hotel. My parents stayed here for 5 nights, and the team took exceptional care of them throughout their stay. From the warm hospitality to the thoughtful service, everything was handled with great care and attention.
It was especially reassuring for me to know that my parents were comfortable and well looked after. The staff went above and beyond to make their stay pleasant and memorable, and my parents truly enjoyed their experience.
A big thank you to the entire team for the outstanding hospitality and for making their 5-night stay so special. We truly appreciate the warmth, kindness, and personal attention extended to them.
Highly recommended for anyone looking for excellent hospitality and a truly memorable stay!
It was especially reassuring for me to know that my parents were comfortable and well looked after. The staff went above and beyond to make their stay pleasant and memorable, and my parents truly enjoyed their experience.
A big thank you to the entire team for the outstanding hospitality and for making their 5-night stay so special. We truly appreciate the warmth, kindness, and personal attention extended to them.
Highly recommended for anyone looking for excellent hospitality and a truly memorable stay!
Hotel response
Comment: 21 Jul 2026
Dear Go19384172891,
Thank you for taking the time to share such a thoughtful review. We are truly delighted to know that your parents had a comfortable and memorable five-night stay with us.
It is especially rewarding to hear that our team's care, warmth, and attention to detail gave you peace of mind while your parents were with us. Creating meaningful experiences and ensuring every guest feels genuinely cared for is at the heart of what we do, and your kind words are a wonderful encouragement to our entire team.
Your appreciation means a great deal to all of us, and we are grateful for your recommendation. We look forward to welcoming you and your family back to Le Méridien Kochi for many more memorable experiences.
Warm Regards,
Satish Srinivasamurthy
General Manager
Thank you for taking the time to share such a thoughtful review. We are truly delighted to know that your parents had a comfortable and memorable five-night stay with us.
It is especially rewarding to hear that our team's care, warmth, and attention to detail gave you peace of mind while your parents were with us. Creating meaningful experiences and ensuring every guest feels genuinely cared for is at the heart of what we do, and your kind words are a wonderful encouragement to our entire team.
Your appreciation means a great deal to all of us, and we are grateful for your recommendation. We look forward to welcoming you and your family back to Le Méridien Kochi for many more memorable experiences.
Warm Regards,
Satish Srinivasamurthy
General Manager
Family traveller
Comment: 6 Aug 2026
At the best 3 stars, definitely not a 5 star!
In the first hour of us arriving:
I received about 5-6 calls from reception apologising for the inconvenience caused:
- one hour delay in getting one of our 2 rooms ready, this is despite us arriving one hour later than the published check in time and mentioning it in our prewelcome email to the manager a day before - so the whole premail gesture and all is just a show and means nothing
- The luggage was sent to a room which was initially assigned and then changed so we had to wait to get our luggage even longer - this took few phone calls
- Despite me asking for two keycards, i was given only one then after another phone call, got another card.. which didn’t work, so i had to call again to get another card
- The chair was broken, i almost fell down backwards so had to call again to get a replacement chair
- There was no ottoman, so another call to get it up
- Finally when i went for a shower, there wasn’t a bath mat so another call to get it
That’s my check in experience which only cost me half a lakh rupees! I must say some if the budget hotels near the airport had much better check in experience for a fraction of a price!!
USB ports were not working
Condensation and wetfloors - definite slip risk in the morning, A/c technician came and said nothing wrong and went. See photos below (Room 213 - river view) We were then swapped to the room opposite so have to lose the river view which was one of the highlights of our stay! - photos attached
Exhaust fan in the toilet wasn’t working and hence the walls were building ip mould - definite health risk. I explained all this to the duty manager,who said will give me a call after my checkout but no call received. He did give me an option to go to a suite upstairs(3rd floor) but i declined as i just wanted what i paid for
Beds - not comfortable at all! Very springy and sinks in
Gym was basic - one of the two treadmills was not working
Good things - staff were polite and helpful, breakfast was good
I received about 5-6 calls from reception apologising for the inconvenience caused:
- one hour delay in getting one of our 2 rooms ready, this is despite us arriving one hour later than the published check in time and mentioning it in our prewelcome email to the manager a day before - so the whole premail gesture and all is just a show and means nothing
- The luggage was sent to a room which was initially assigned and then changed so we had to wait to get our luggage even longer - this took few phone calls
- Despite me asking for two keycards, i was given only one then after another phone call, got another card.. which didn’t work, so i had to call again to get another card
- The chair was broken, i almost fell down backwards so had to call again to get a replacement chair
- There was no ottoman, so another call to get it up
- Finally when i went for a shower, there wasn’t a bath mat so another call to get it
That’s my check in experience which only cost me half a lakh rupees! I must say some if the budget hotels near the airport had much better check in experience for a fraction of a price!!
USB ports were not working
Condensation and wetfloors - definite slip risk in the morning, A/c technician came and said nothing wrong and went. See photos below (Room 213 - river view) We were then swapped to the room opposite so have to lose the river view which was one of the highlights of our stay! - photos attached
Exhaust fan in the toilet wasn’t working and hence the walls were building ip mould - definite health risk. I explained all this to the duty manager,who said will give me a call after my checkout but no call received. He did give me an option to go to a suite upstairs(3rd floor) but i declined as i just wanted what i paid for
Beds - not comfortable at all! Very springy and sinks in
Gym was basic - one of the two treadmills was not working
Good things - staff were polite and helpful, breakfast was good
Hotel response
Comment: 12 Aug 2026
Dear Mr. Anthony,
Thank you for sharing your detailed feedback. Please accept our sincere apologies for the shortcomings you experienced during your stay, particularly after your long journey from London.
We sincerely regret the inconvenience caused and appreciate you bringing these concerns to our attention. Your feedback has been shared with the respective teams for review and corrective action.
We have also communicated the details regarding the compensation separately to your personal email for your reference.
Warm Regards,
Satish Srinivasamurthy
General Manager
Thank you for sharing your detailed feedback. Please accept our sincere apologies for the shortcomings you experienced during your stay, particularly after your long journey from London.
We sincerely regret the inconvenience caused and appreciate you bringing these concerns to our attention. Your feedback has been shared with the respective teams for review and corrective action.
We have also communicated the details regarding the compensation separately to your personal email for your reference.
Warm Regards,
Satish Srinivasamurthy
General Manager
Family traveller
Comment: 17 Jul 2026
Fabulous !
The hotel is super comfortable with luxury backwater view. All staff are hospitable Particularly chef Mr Bibin very helpful in providing delicious food and healthy for my infant
So nice!
So nice!
Hotel response
Comment: 21 Jul 2026
Dear dharanisena,
Thank you for your wonderful review and for choosing to stay with us at Le Méridien Kochi.
We are delighted to know that you enjoyed our comfortable accommodations, the beautiful backwater views, and the warm hospitality extended by our team. It is especially heartening to hear that Chef Bibin was able to make your dining experience memorable by preparing delicious and healthy meals for your infant. Your kind appreciation will certainly be shared with him and the entire team.
We truly value your feedback and look forward to welcoming you and your family back for another memorable stay in the near future.
Warm Regards,
Satish Srinivasamurthy
General Manager
Thank you for your wonderful review and for choosing to stay with us at Le Méridien Kochi.
We are delighted to know that you enjoyed our comfortable accommodations, the beautiful backwater views, and the warm hospitality extended by our team. It is especially heartening to hear that Chef Bibin was able to make your dining experience memorable by preparing delicious and healthy meals for your infant. Your kind appreciation will certainly be shared with him and the entire team.
We truly value your feedback and look forward to welcoming you and your family back for another memorable stay in the near future.
Warm Regards,
Satish Srinivasamurthy
General Manager
Family traveller
Comment: 6 Jul 2026
Stayed in: Jul 2026
Regular walk-ins
We have been having a excellent experience at Le Meridien - this is my 4th year of my membership and I will keep continuing it till possible - we get amazing service as we have become family there - Chef Bibin I must mention is brilliant in client servicing- a big thank you to the entire team at Le Meridien Cochin.
Hotel response
Comment: 21 Jul 2026
Dear Fearless57918757158,
Thank you for taking the time to share your wonderful review and for your continued loyalty over the past four years. It is truly rewarding to know that Le Méridien Kochi has become like a second home for you.
Your kind words about our team, especially Chef Bibin, are greatly appreciated. I will personally share your compliments with him and the entire team, who will be delighted to know they have made your experience so memorable.
We sincerely value your continued support and look forward to welcoming you back for many more memorable experiences in the years to come.
Warm Regards,
Satish Srinivasamurthy
General Manager
Thank you for taking the time to share your wonderful review and for your continued loyalty over the past four years. It is truly rewarding to know that Le Méridien Kochi has become like a second home for you.
Your kind words about our team, especially Chef Bibin, are greatly appreciated. I will personally share your compliments with him and the entire team, who will be delighted to know they have made your experience so memorable.
We sincerely value your continued support and look forward to welcoming you back for many more memorable experiences in the years to come.
Warm Regards,
Satish Srinivasamurthy
General Manager
Family traveller
Comment: 6 Jun 2026
Stayed in: Jun 2026
Vintage 5 star hotel with good facilities & food
Very nice hotel but a very old hotel as well (more than w5 years old)
So, rooms are not that great. Megha (manager front desk) gave us an upgrade to premium room which was refurbished. Else, bfast, facilities are all good.
Quite close to main area(forum mall is 1 km away) unless you wabt to stay in fort kochi which is the prime area in kochi.
Thanks to Megha, Sumit & Amritha from restraunt for taking care of our needs & stay.
So, rooms are not that great. Megha (manager front desk) gave us an upgrade to premium room which was refurbished. Else, bfast, facilities are all good.
Quite close to main area(forum mall is 1 km away) unless you wabt to stay in fort kochi which is the prime area in kochi.
Thanks to Megha, Sumit & Amritha from restraunt for taking care of our needs & stay.
Hotel response
Comment: 10 Jun 2026
Dear Guest,
Thank you for sharing your detailed feedback with us. We are pleased to know that you enjoyed the food, breakfast, facilities, and our convenient location, and we sincerely appreciate your kind recognition of Megha for the room upgrade as well as Sumit and Amritha for their attentive care during your stay. We also value your understanding of the heritage nature of the property and are glad the refurbished room enhanced your experience; we look forward to welcoming you back again.
Warm regards,
Satish Srinivasamurthy
General Manager
Thank you for sharing your detailed feedback with us. We are pleased to know that you enjoyed the food, breakfast, facilities, and our convenient location, and we sincerely appreciate your kind recognition of Megha for the room upgrade as well as Sumit and Amritha for their attentive care during your stay. We also value your understanding of the heritage nature of the property and are glad the refurbished room enhanced your experience; we look forward to welcoming you back again.
Warm regards,
Satish Srinivasamurthy
General Manager
Very good location
Nettoor, Maradu, Kochi, 682304, India|5.39 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Pets not allowed
Extra beds are available for an additional charge, depending on the size of the room.
Le Méridien Kochi: FAQs
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