Krishna Valley Wellness Resort Vrindavan
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Fast facts
Check in from: | 12:00 |
|---|---|
Check out before: | 11:00 |
Breakfast | Breakfast available |
Children | Children are welcome at this hotel |
Amenities
More about Krishna Valley Wellness Resort Vrindavan
Krishna Valley Wellness Resort Vrindavan
Mathura is home to Krishna Valley Wellness Resort Vrindavan. Raja Bharatpur's Palace and Kans Qila are local landmarks, and some of the area's attractions include Dayal Bagh and Mansi Ganga Tank. Along with laundry facilities, this hotel has free self parking and free WiFi in public areas. Krishna Valley Wellness Resort Vrindavan offers 175 accommodations. Housekeeping is provided daily.
Comment: 7 Feb 2026
Stayed in: Feb 2026
Family stay
Comment: 16 Oct 2025
Stayed in: Oct 2025
The resort in vrindavan dhaam amazing
Comment: 3 Oct 2025
Stayed in: Oct 2025
Very nice saff and very nice food and good expression food quality is amazing moder rooms staff are polite humble sevice
Both r very room service. Really very good stay
Room number 3702
Comment: 16 Jan 2025
Stayed in: Jan 2025
nice experience with this hotel. nice property with fully hygienic room and food. hotel staff also very supportive.and g
UK
Comment: 18 Oct 2024
Stayed in: Sep 2024
Safety hazard and Gross Hospitality Error
I am appalled by the level of incompetence and gross negligence we experienced during our stay at Krishna Valley Resort, Vrindavan, in Room 1002.
We are two women, staying at your property, and were met with shocking service and dangerous conditions. Upon returning to the room at 10 pm, we discovered there was no geyser in the bathroom, and we had to call reception just to have it turned on from the terrace. This is completely unacceptable. No guest should have to depend on staff to operate basic amenities like hot water.
When the geyser was finally activated, I was subjected to scalding, boiling hot water pouring from both the ceiling shower and the tap—regardless of any attempts to adjust the temperature. After struggling for 20 minutes, with the water remaining dangerously hot, I was forced to step out mid-shower and call the reception. Despite the seriousness of the situation, the staff initiall tried explaining the basic function of the hot and cold settings—something completely irrelevant in the face of a malfunctioning system that could easily cause burns.
When I insisted they check for themselves, they confirmed the issue, but by then it was already 11:20 pm. Worse still, no responsible staff member or manager was available to speak with. Instead, we were met with a newly joined, inexperienced receptionist who suggested we change rooms at that late hour. When we asked for a proper inspection of the other room, we were sent an even more junior employee, who merely reiterated the suggestion to move rooms, without offering any real solution or accountability.
This is completely unacceptable and raises serious questions:
• Who is running this hotel?
• Is there no qualified person responsible for guest safety and service?
• How can you operate a facility where the basic act of taking a shower becomes a health hazard?
• Why are two women being forced to pack up and move rooms at 11 pm, due to your staff’s incompetence?
On top of this, the air conditioning didn’t cool the room, and the TV wasn’t even recharged. Is this the standard of service you claim to offer?
I demand an immediate explanation as to how this situation was allowed to occur and what corrective measures you plan to implement. This was not just a matter of inconvenience—it was a dangerous and unprofessional failure of basic guest service. We expect a prompt response and action.
Sincerely,
Room 1002, Krishna Valley Resort
Location
More Police Chowki, Mathura, 281406, India|10.91 km from city centre
Check in and check out
Check in from:
12:00
Check out before:
11:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.
Breakfast available
Breakfast price
R 51 (≈INR 300)/person
Breakfast times
08:00 - 10:00 from Monday to Sunday