West End Hotel
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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets not allowed |
Amenities
Wi-Fi
Parking
Air conditioning
Front desk 24 hour
Restaurant
Non-smoking
More about West End Hotel
West End Hotel
Located in Mumbai’s business district, West End Hotel is a 5-minute walk from Marine Drive Promenade. It features a restaurant, business centre and rooms with cable TV. Parking is free.
Reviews from 
Family traveller
Comment: 27 Apr 2026
Stayed in: Apr 2026
A Peaceful, Spacious Stay with Great Dining in the Heart of South Mumbai
The West End Hotel enjoys a very convenient location in South Mumbai, situated on a bustling street opposite one of the city’s oldest hospitals. Despite the busy surroundings, the property offers a surprisingly peaceful stay thanks to effective sound insulation—traffic noise never disturbed our rest, and we consistently enjoyed a good night’s sleep.
The rooms were spacious and well maintained, a refreshing contrast to the cramped layouts of many newer hotels. Essential facilities were thoughtfully provided: a comfortable bed, efficient air conditioning, clean towels, neatly arranged wardrobes, and ample bottled water—particularly welcome in the sweltering Mumbai weather. Housekeeping standards were excellent, with everything kept spotless and orderly throughout our stay. The staff stood out as well: professional, experienced, and genuinely helpful, they added a reassuring touch of hospitality.
Another highlight was the hotel’s easy access to South Mumbai’s iconic attractions. The Gateway of India, Marine Drive, museums, legendary eateries, tree-lined avenues, and colonial-era architecture were all within convenient reach, making exploration effortless and memorable.
Dining at The Gourmet Restaurant was a delight. Both the à la carte menu and the buffet breakfast were consistently well prepared and delicious, adding to the overall comfort and enjoyment of our stay.
A small note regarding the bathrooms: while they were neat and clean, they do show their age compared to the freshly renovated rooms. The lack of major upgrades—likely due to the complexities of plumbing and fittings—may come as a contrast in some rooms. This did not affect our comfort, but it is worth mentioning for guests who prefer more modern bathroom facilities.
The rooms were spacious and well maintained, a refreshing contrast to the cramped layouts of many newer hotels. Essential facilities were thoughtfully provided: a comfortable bed, efficient air conditioning, clean towels, neatly arranged wardrobes, and ample bottled water—particularly welcome in the sweltering Mumbai weather. Housekeeping standards were excellent, with everything kept spotless and orderly throughout our stay. The staff stood out as well: professional, experienced, and genuinely helpful, they added a reassuring touch of hospitality.
Another highlight was the hotel’s easy access to South Mumbai’s iconic attractions. The Gateway of India, Marine Drive, museums, legendary eateries, tree-lined avenues, and colonial-era architecture were all within convenient reach, making exploration effortless and memorable.
Dining at The Gourmet Restaurant was a delight. Both the à la carte menu and the buffet breakfast were consistently well prepared and delicious, adding to the overall comfort and enjoyment of our stay.
A small note regarding the bathrooms: while they were neat and clean, they do show their age compared to the freshly renovated rooms. The lack of major upgrades—likely due to the complexities of plumbing and fittings—may come as a contrast in some rooms. This did not affect our comfort, but it is worth mentioning for guests who prefer more modern bathroom facilities.
Hotel response
Comment: 8 Jun 2026
Dear Guest,
Thank you for taking the time to share such a detailed and thoughtful review of your stay at West End Hotel. We are delighted to learn that our central South Mumbai location, spacious accommodations, and peaceful atmosphere contributed to a comfortable and memorable experience.
It is especially rewarding to know that you appreciated the cleanliness of our rooms, the comfort of our amenities, and the attentive service provided by our team. Your kind words about our staff's professionalism and hospitality are truly encouraging and will be shared with the entire team.
We are also pleased that you enjoyed exploring the many iconic attractions of South Mumbai and that your dining experiences at The Gourmet Restaurant, from our buffet breakfast to the à la carte offerings, added to your overall enjoyment.
We sincerely appreciate your constructive feedback regarding the bathrooms. While we continuously work to maintain high standards of cleanliness and comfort, we also recognize the value of modernizing certain areas of the property. Your observations are important to us and will be carefully considered as we plan future improvements.
Thank you once again for choosing West End Hotel. We look forward to welcoming you back on your next visit to Mumbai and providing another enjoyable stay.
Warm regards,
West End Hotel
Thank you for taking the time to share such a detailed and thoughtful review of your stay at West End Hotel. We are delighted to learn that our central South Mumbai location, spacious accommodations, and peaceful atmosphere contributed to a comfortable and memorable experience.
It is especially rewarding to know that you appreciated the cleanliness of our rooms, the comfort of our amenities, and the attentive service provided by our team. Your kind words about our staff's professionalism and hospitality are truly encouraging and will be shared with the entire team.
We are also pleased that you enjoyed exploring the many iconic attractions of South Mumbai and that your dining experiences at The Gourmet Restaurant, from our buffet breakfast to the à la carte offerings, added to your overall enjoyment.
We sincerely appreciate your constructive feedback regarding the bathrooms. While we continuously work to maintain high standards of cleanliness and comfort, we also recognize the value of modernizing certain areas of the property. Your observations are important to us and will be carefully considered as we plan future improvements.
Thank you once again for choosing West End Hotel. We look forward to welcoming you back on your next visit to Mumbai and providing another enjoyable stay.
Warm regards,
West End Hotel
Couple
IN
Comment: 5 Mar 2026
Stayed in: Feb 2026
An average looking hotel near Marine Drive
Hi ALL,
We wanted to stay in South Mumbai near Marine lines & after going through multiples hotels in the area, selected this property based on the location, pricing & star ratings. The property is located just opposite Bombay Hospital and is nearer to popular iconic landmarks like Marine Drive, the Gateway of India, etc. Will straight away come to the PROS & CONS of this hotel.
PROS:
1. The only silver lining of the hotels is that, its about 5 minutes (Driving distance) from the Marine drive & about 5-10 minutes from Gateway of India.
2. The breakfast is just fine but doesn't have a wide variety of dishes.
CONS:
1. It's an old-fashioned property & an average hotel for people who want to stay near to popular spots. The door needs to be locked with a key & a bolt inside. NOI what one can expect from a 4 * property for sure. We killed a couple of small cockroaches. Pix attached.
2. The Executive double room is quite small & is not value for money (we paid 10K per night which is not value more than 6K.) I understand that, hotel prices in South Mumbai are expensive but not so much!!
3. The restroom is quite small.
4. As the website says, its definitely NOT a 4 star hotel by any means.
5. It anyone is willing to pay more, they definitely get better hotels than this property like hotel Astoria.
6. The bed is queen-sized.
Overall, a disappointing experience. Unless, you want to blow your hard-earned money on average rooms, please don't book this hotel.
We wanted to stay in South Mumbai near Marine lines & after going through multiples hotels in the area, selected this property based on the location, pricing & star ratings. The property is located just opposite Bombay Hospital and is nearer to popular iconic landmarks like Marine Drive, the Gateway of India, etc. Will straight away come to the PROS & CONS of this hotel.
PROS:
1. The only silver lining of the hotels is that, its about 5 minutes (Driving distance) from the Marine drive & about 5-10 minutes from Gateway of India.
2. The breakfast is just fine but doesn't have a wide variety of dishes.
CONS:
1. It's an old-fashioned property & an average hotel for people who want to stay near to popular spots. The door needs to be locked with a key & a bolt inside. NOI what one can expect from a 4 * property for sure. We killed a couple of small cockroaches. Pix attached.
2. The Executive double room is quite small & is not value for money (we paid 10K per night which is not value more than 6K.) I understand that, hotel prices in South Mumbai are expensive but not so much!!
3. The restroom is quite small.
4. As the website says, its definitely NOT a 4 star hotel by any means.
5. It anyone is willing to pay more, they definitely get better hotels than this property like hotel Astoria.
6. The bed is queen-sized.
Overall, a disappointing experience. Unless, you want to blow your hard-earned money on average rooms, please don't book this hotel.
Group traveller
IN
Comment: 8 Dec 2025
Stayed in: Dec 2025
Quality Food With Personalised Service!
I visited Gurmet Restaurant of West End Hotel, New Marine Lines, Mumbai along with my business friends for dinner. All orders were delicious in taste and served with smile gestures. The beauty of this property is customer friendly and professional hospitality attitude of all staff members. They welcomed me with smile and delivered the best.
Hotel response
Comment: 8 Jun 2026
Dear Guest,
Thank you for sharing your wonderful feedback. We are delighted to know that you and your business friends enjoyed your dinner experience at Gourmet Restaurant, West End Hotel. It is truly rewarding to hear that you found our food delicious and our service warm and attentive.
Your kind words about our team's friendly, professional hospitality and welcoming attitude mean a great deal to us. Creating memorable dining experiences for our guests is our highest priority, and we are pleased that we could make your visit special.
We sincerely appreciate your support and look forward to welcoming you back for another delightful experience soon.
Warm regards,
West End Hotel
Thank you for sharing your wonderful feedback. We are delighted to know that you and your business friends enjoyed your dinner experience at Gourmet Restaurant, West End Hotel. It is truly rewarding to hear that you found our food delicious and our service warm and attentive.
Your kind words about our team's friendly, professional hospitality and welcoming attitude mean a great deal to us. Creating memorable dining experiences for our guests is our highest priority, and we are pleased that we could make your visit special.
We sincerely appreciate your support and look forward to welcoming you back for another delightful experience soon.
Warm regards,
West End Hotel
Anonymous traveller
Comment: 23 Oct 2025
Stayed in: Oct 2025
This really is not a three-star hotel. We stayed here many years ago, and it was good. One elevator was broken and repairs brought dirt and dust all over the place.
Anonymous traveller
Comment: 25 Jun 2026
Stayed in: Jun 2026
good location, very good staff
Very good location
45, Vithaldas Opp Hospital, New Marine Lines, Nathibai Thackersey Rd, New Marine Lines, Marine Lines,, Mumbai City, Mumbai, 400020, India|12.55 km from city centre
Check in and check out
Check in from:
14:00
Check out before:
12:00
Good to know
Pets not allowed
Extra beds are available for an additional charge, depending on the size of the room.
West End Hotel: FAQs
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