juSTa Sarang, Rameswaram
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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 12:00 |
Breakfast | Breakfast available |
Pets | Pets not allowed |
Children | Children are welcome at this hotel |
More about juSTa Sarang, Rameswaram
juSTa Sarang, Rameswaram
Located in Rāmeswaram, juSTa Sarang, Rameswaram offers 4-star accommodation with a garden. Among the facilities of this property are a restaurant, room service and a 24-hour front desk, along with free WiFi. The hotel features family rooms.
Reviews from 
Other
Comment: 9 Aug 2025
Stayed in: Jul 2025
Nice hotel!
A very nice property, just 10 mins from the temple. All necessary amenities, great good and nice rooms. Staff is very cooperative and helping. Keep it up guys.
Hotel response
Comment: 11 Aug 2025
Dear Guest,
My team and I are truly honoured to read such a fantastic review. Thank you so much for sharing your experience on TripAdvisor. We are happy to note that you liked our hotel, rooms, amenities and the service extended by our staff.
We take this opportunity to thank you once again for your kind words of appreciation and recognition which plays a vital role in encouraging our team members. On behalf of the team at jüSTa, we look forward to having the opportunity to be able to host you again at our hotels in the near future.
Yours Sincerely,
Balamurugan. M
Operation Manager
jüSTa Hotels & Resorts
manager.jsr@justahotels.com
My team and I are truly honoured to read such a fantastic review. Thank you so much for sharing your experience on TripAdvisor. We are happy to note that you liked our hotel, rooms, amenities and the service extended by our staff.
We take this opportunity to thank you once again for your kind words of appreciation and recognition which plays a vital role in encouraging our team members. On behalf of the team at jüSTa, we look forward to having the opportunity to be able to host you again at our hotels in the near future.
Yours Sincerely,
Balamurugan. M
Operation Manager
jüSTa Hotels & Resorts
manager.jsr@justahotels.com
Family traveller
Comment: 31 Dec 2025
Stayed in: Dec 2025
Worst experience ever
Very poor experience.
There is absolutely no courtesy shown to customers. The washrooms are the dirtiest I’ve seen—no cleanliness, no proper maintenance, and even the doors don’t have locks.
The wait time for food is ridiculous—almost 2 hours. When issues are raised, the staff giggle instead of taking it seriously. To make things worse, the manager is extremely rude and sarcastic, showing zero professionalism.
Highly disappointing and not recommended.
There is absolutely no courtesy shown to customers. The washrooms are the dirtiest I’ve seen—no cleanliness, no proper maintenance, and even the doors don’t have locks.
The wait time for food is ridiculous—almost 2 hours. When issues are raised, the staff giggle instead of taking it seriously. To make things worse, the manager is extremely rude and sarcastic, showing zero professionalism.
Highly disappointing and not recommended.
Hotel response
Comment: 6 Apr 2026
Dear Guest,
Thank you for taking the time to share your feedback. We sincerely apologize for the experience you had during your visit, which is certainly not reflective of the standards we strive to maintain.
We are deeply concerned to hear about the cleanliness issues, delays in food service, and the behavior of our staff and management. Please be assured that this has been taken very seriously, and we are addressing these concerns with the respective teams to ensure such lapses are not repeated.
Your experience is important to us, and we regret that we were unable to meet your expectations on this occasion. We would truly appreciate the opportunity to make things right and restore your confidence in us.
Warm regards,
Balamurugan. M
Operation Manager
manager.jsr@justahotels.com
Thank you for taking the time to share your feedback. We sincerely apologize for the experience you had during your visit, which is certainly not reflective of the standards we strive to maintain.
We are deeply concerned to hear about the cleanliness issues, delays in food service, and the behavior of our staff and management. Please be assured that this has been taken very seriously, and we are addressing these concerns with the respective teams to ensure such lapses are not repeated.
Your experience is important to us, and we regret that we were unable to meet your expectations on this occasion. We would truly appreciate the opportunity to make things right and restore your confidence in us.
Warm regards,
Balamurugan. M
Operation Manager
manager.jsr@justahotels.com
Family traveller
Comment: 22 Nov 2025
Stayed in: Nov 2025
Justa Okay Hotel
Justa Sarang is justa one night stay kind of hotel. A little far from Mandir but autos available. Rooms are small but very cozy and very clean. Staff is nice and courteous . Food is average and restaurant staff is not very helpful. They don’t know good customer service and satisfaction even things like asking lemon pieces or ice cubes get them frowned and they give some without a smile and you have to ask them again since the portion is small. That’s a very big put off for us. So stay is excellent but food service very bad.
Hotel response
Comment: 6 Apr 2026
Dear Guest,
Thank you for sharing your detailed feedback. We are glad to know that you found our rooms cozy, clean, and comfortable, and appreciated the courteous nature of our staff.
At the same time, we sincerely regret that your experience at the restaurant did not meet expectations. Your feedback regarding the service and attentiveness of our restaurant team is duly noted, and we will certainly address this with the concerned team to ensure a more welcoming and responsive dining experience for our guests.
We truly value your comments as they help us improve, and we hope to have the opportunity to serve you better on your next visit.
Warm regards,
Balamurugan. M
Operation Manager
manager.jsr@justahotels.com
Thank you for sharing your detailed feedback. We are glad to know that you found our rooms cozy, clean, and comfortable, and appreciated the courteous nature of our staff.
At the same time, we sincerely regret that your experience at the restaurant did not meet expectations. Your feedback regarding the service and attentiveness of our restaurant team is duly noted, and we will certainly address this with the concerned team to ensure a more welcoming and responsive dining experience for our guests.
We truly value your comments as they help us improve, and we hope to have the opportunity to serve you better on your next visit.
Warm regards,
Balamurugan. M
Operation Manager
manager.jsr@justahotels.com
Family traveller
Comment: 12 Sep 2025
Stayed in: Sep 2025
Over all poor experience with hospitality
The manger is very rude and type of handling the customer is very poor… inspite of having rooms they are not ready to support customers preference …as we are the member of club Mahendra and found that this hotel is tied up with club Mahendra but with the standard of club Mahendra this hotel feels poor hospitality …
Hotel response
Comment: 16 Sep 2025
Dear Guest,
We truly thank you for sparing time to write your feedback on TripAdvisor. Your feedback is important to us.
Please accept our sincere apologies for the inconvenience you and your fellow guest have had to experience during your stay at our hotel. Please be assured, the lapse was purely unintentional.
We have intensified our training sessions to all our staff members in every department to improve efficiency levels with responsible communication, behaviour and demonstrating extreme care, promptness and sensitivity while interacting with all guests. I would like to assure you that this is not our standard practice and we value every guest need and feedback as important.
juSTa as an organization believes in treating every guest feedback and suggestion with utmost priority and looks upon as an opportunity to go the extra mile and ensure a wonderful stay for every guest. On behalf of the team, we truly look forward to having you stay in our Hotels & Resorts and serve you yet again as our esteemed guest.
Yours Sincerely,
Balamurugan. M
Operation Manager
jüSTa Hotels & Resorts
manager.jsr@justahotels.com
We truly thank you for sparing time to write your feedback on TripAdvisor. Your feedback is important to us.
Please accept our sincere apologies for the inconvenience you and your fellow guest have had to experience during your stay at our hotel. Please be assured, the lapse was purely unintentional.
We have intensified our training sessions to all our staff members in every department to improve efficiency levels with responsible communication, behaviour and demonstrating extreme care, promptness and sensitivity while interacting with all guests. I would like to assure you that this is not our standard practice and we value every guest need and feedback as important.
juSTa as an organization believes in treating every guest feedback and suggestion with utmost priority and looks upon as an opportunity to go the extra mile and ensure a wonderful stay for every guest. On behalf of the team, we truly look forward to having you stay in our Hotels & Resorts and serve you yet again as our esteemed guest.
Yours Sincerely,
Balamurugan. M
Operation Manager
jüSTa Hotels & Resorts
manager.jsr@justahotels.com
Other
Comment: 17 Aug 2025
Stayed in: Aug 2025
Below Par
The property is not that great, the staff is slow and inattentive. The restaurant is below par.
Though location wise the hotel is close to the mandir, but there are better options line Daiwik and Arjuna.
Though location wise the hotel is close to the mandir, but there are better options line Daiwik and Arjuna.
Hotel response
Comment: 29 Sep 2025
Dear Mr. Rajesh,
I am reaching out to apologise for not meeting your expectations fully during your recent stay at Justa Sarang, Rameswaram.
This is to assure you that what occurred on this occasion was an exception and a deviation from our established service standards. We have noted your feedback regarding slow and inattentive service and the restaurant below par are taking this very seriously and reviewing the relevant processes to ensure that we set this right.
Please allow us to make amends on your next visit to our hotel. Do email me at manager.jsr@justahotels.com and I will be happy to handle the arrangements personally.
With best regards,
Balamurugan. M
Operation Manager
manager.jsr@justahotels.com
I am reaching out to apologise for not meeting your expectations fully during your recent stay at Justa Sarang, Rameswaram.
This is to assure you that what occurred on this occasion was an exception and a deviation from our established service standards. We have noted your feedback regarding slow and inattentive service and the restaurant below par are taking this very seriously and reviewing the relevant processes to ensure that we set this right.
Please allow us to make amends on your next visit to our hotel. Do email me at manager.jsr@justahotels.com and I will be happy to handle the arrangements personally.
With best regards,
Balamurugan. M
Operation Manager
manager.jsr@justahotels.com
Location
Semma Madam, Ramnad Highway, Rāmeswaram, 623526, India|0 km from city centre
Check in and check out
Check in from:
14:00
Check out before:
12:00
Good to know
Children are welcome at this hotel
from 9 to 17 years old
R 174 (INR1,000) per person per night
8 years old and under
Free
Please contact the hotel for details about adding a cot.
Pets not allowed
Breakfast available
Breakfast price
R 1 (≈INR 2)/person
Breakfast times
07:00 - 11:30 from Monday to Sunday
This hotel accepts the following payment methods:
Cash
juSTa Sarang, Rameswaram: FAQs
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