The Westin Surabaya

Name: The Westin Surabaya
Address: Jl. Raya Lontar No.2, Lontar, Kec. Sambikerep, Babatan, 60216, Indonesia, Babatan, East Java, 60216, Indonesia

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Fast facts

Check in from:	15:00
Check out before:	12:00
Pets	Pets not allowed

Amenities

Wi-Fi

Parking

Air conditioning

Airport shuttle

Pool

Fitness centre

More about The Westin Surabaya

The Westin Surabaya

Featuring free WiFi throughout the property, a sun terrace with a swimming pool, fitness centre and bar, The Westin Surabaya is situated in Surabaya. This 5-star hotel offers a kids' club and room service. Guests can enjoy city views.

Reviews from

Mentioned by travellers

Family traveller

Comment: 3 Sep 2026

Stayed in: Aug 2026

Memorable Stay at The Westin Surabaya

Thank you The Westin Surabaya!
I’ve been stay here for 2 days and celebrate our Wedding Day
Everything was perfect and enjoyable
While the first time we arrive, the Concierge team was so helpful. Thanks to Ghofur, Didin, Teguh, Owen, Reno, Bagas, Pak Bayu, Filip and others who has assisted to manage our luggage during our stay
Ryan and Shania at reception team also professional, helpful, and friendly.
The room was clean, neat, and spacious.
Thanks to GRO team (Melly, Angel, Nay) to arrange and do the Mirror Decor
We also like the bathtub and enjoy it with the bath bomb
Thanks to Adelia from Housekeeping to keep my room clean and tidy
Bu Nila, Tian, Dyta, Mahrus, Angel, Nayla, Abel, Enrico, and Dwiki at Club Lounge 39th floor was very attentive and helpful, they assist and help my family very well and we are so happy while enjoying our Snacks Time
We also enjoy our 2 days breakfast at Magnolia Restaurant, the food was tasty and delicious, and the service even better
Thankyou to Pak Oka, Yonathan, Danes, Karan, Solihin, chef Bagus, chef Lutfi, chef Rico, chef Vanda and many others name we can not mention
Thank you The Westin Surabaya!
-Evan & Thalia-

Business traveller

Comment: 24 Aug 2026

Stayed in: Aug 2026

Stay at Westin

Room is very clean, staffs are helpful and Chef Bagus is Amazing, and all foods are delicious. Thanks Westin. 2 thumbs up

Couple

Comment: 19 Aug 2026

Stayed in: Aug 2026

Experience as a repeat guest

Evan supervisor club lounge is great along with the entire team, all the menus are amazing in taste and quality.

Business traveller

Comment: 12 Aug 2026

A pleasant work-and-stay experience

All my needs were met; I really loved the scent of the soap—I usually use my own bar soap, but at the Westin, I used the one provided. The food was delicious, varied, and refreshingly unique. The service was excellent all around—thank you.

Anonymous traveller

Comment: 11 Jun 2026

Stayed in: Jun 2026

The most wonderful experience for my family to stay here. All the staff were very helpful and full of smiles. Breakfast team was superb. Concierge at ground floor always very good. Special mention to our housekeeper Johan who observed what we needed and supplied more. The hanger rack was really helpful for us, as the only small complaint we have here is insufficient hooks.
I have to commend the entire team, and I am sure the unseen management did well to achieve this standard which I seldom experience. Thank you for giving us such a wonderful experience!