Grand Mercure Lampung
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets not allowed |
Amenities
Parking
Airport shuttle
Pool
Fitness centre
Spa
Front desk 24 hour
More about Grand Mercure Lampung
Grand Mercure Lampung
Grand Mercure Lampung is a 5-star property set in Bandar Lampung. Offering a restaurant, the property also has a bar, as well as a hot tub. The property features a year-round outdoor pool, fitness centre, sauna and terrace.
Reviews from 
Group traveller
Comment: 21 Aug 2026
Stayed in: Aug 2026
Nice
Just arrived and was greeted by a bellboy wearing traditional Lampung attire, which very much reflects Indonesian culture, it's very good. When in the elevator, I was escorted by staff to the reception, handled during check-in well, it was good, got a free room upgrade, very good, the welcome drink was delicious, like milk tea. The staff are also good, especially the staff at the reception, they are very cohesive, when I arrived, I was greeted with sweet, beautiful, and handsome smiles. Good for 5-star service hotel
Hotel response
Comment: 25 Aug 2026
Kepada Tamu yang Terhormat,
Terima kasih telah memilih Grand Mercure Lampung dan telah meluangkan waktu untuk berbagi pengalaman yang begitu positif.
Kami sangat senang mengetahui bahwa Anda menikmati sambutan hangat dari tim Bellboy dengan sentuhan budaya Lampung, proses check-in yang nyaman, complimentary room upgrade, serta welcome drink yang kami sajikan.
Apresiasi Anda terhadap keramahan, senyuman, dan kekompakan tim Reception juga sangat berarti bagi kami. Kami senang sekali mengetahui bahwa pelayanan yang diberikan telah memberikan kesan yang begitu mengesankan.
Terima kasih atas apresiasi dan rekomendasinya. Kami menantikan kesempatan untuk kembali menyambut Anda dengan pengalaman yang tak kalah menyenangkan di Grand Mercure Lampung.
Hormat kami,
Trison Fauza
General Manager
Terima kasih telah memilih Grand Mercure Lampung dan telah meluangkan waktu untuk berbagi pengalaman yang begitu positif.
Kami sangat senang mengetahui bahwa Anda menikmati sambutan hangat dari tim Bellboy dengan sentuhan budaya Lampung, proses check-in yang nyaman, complimentary room upgrade, serta welcome drink yang kami sajikan.
Apresiasi Anda terhadap keramahan, senyuman, dan kekompakan tim Reception juga sangat berarti bagi kami. Kami senang sekali mengetahui bahwa pelayanan yang diberikan telah memberikan kesan yang begitu mengesankan.
Terima kasih atas apresiasi dan rekomendasinya. Kami menantikan kesempatan untuk kembali menyambut Anda dengan pengalaman yang tak kalah menyenangkan di Grand Mercure Lampung.
Hormat kami,
Trison Fauza
General Manager
Family traveller
Comment: 21 Aug 2026
Stayed in: Aug 2026
Good good beautiful
Very good everything, the service is okay, and the food is delicious. The front desk is nice, the items are delivered to the room, the villagers are also friendly, and my grandchild's training children are all good.
Hotel response
Comment: 25 Aug 2026
Kepada Tamu yang Terhormat,
Terima kasih telah memilih Grand Mercure Lampung dan telah meluangkan waktu untuk berbagi pengalaman positif Anda.
Kami sangat senang mengetahui bahwa Anda menikmati pelayanan kami, hidangan yang disajikan, serta keramahan tim Front Desk dan seluruh staff. Kami juga turut berbahagia bahwa Anda merasa nyaman dengan bantuan tim kami dalam mengantarkan barang ke kamar serta keramahan mereka kepada Anda dan keluarga.
Apresiasi Anda menjadi motivasi bagi seluruh tim, termasuk para trainee, untuk terus memberikan pelayanan yang ramah, hangat, dan terbaik kepada setiap tamu.
Kami menantikan kesempatan untuk kembali menyambut Anda dan keluarga di Grand Mercure Lampung.
Hormat kami,
General Manager
Terima kasih telah memilih Grand Mercure Lampung dan telah meluangkan waktu untuk berbagi pengalaman positif Anda.
Kami sangat senang mengetahui bahwa Anda menikmati pelayanan kami, hidangan yang disajikan, serta keramahan tim Front Desk dan seluruh staff. Kami juga turut berbahagia bahwa Anda merasa nyaman dengan bantuan tim kami dalam mengantarkan barang ke kamar serta keramahan mereka kepada Anda dan keluarga.
Apresiasi Anda menjadi motivasi bagi seluruh tim, termasuk para trainee, untuk terus memberikan pelayanan yang ramah, hangat, dan terbaik kepada setiap tamu.
Kami menantikan kesempatan untuk kembali menyambut Anda dan keluarga di Grand Mercure Lampung.
Hormat kami,
General Manager
Group traveller
Comment: 3 Aug 2026
Stayed in: Aug 2026
frist time
I really like it from the first time I entered, I was greeted by a friendly bellboy, and delivered to the receptionist, when I got there I was greeted well, checking in was very easy, I was given a free upgrade, I really liked my first experience in Lampung
Hotel response
Comment: 21 Aug 2026
Dear Valued Guest,
Thank you for choosing Grand Mercure Lampung and for taking the time to share your wonderful experience with us.
We are delighted to know that you received a warm welcome from our Bellman team upon arrival and that you enjoyed the smooth and pleasant check-in experience. We are also pleased that the complimentary room upgrade added to your first experience in Lampung.
Your kind words are a great motivation for our entire team to continue providing warm, attentive, and memorable hospitality to every guest.
We look forward to welcoming you back to Grand Mercure Lampung for another enjoyable stay.
Warm regards,
Trison Fauza
General Manager
Thank you for choosing Grand Mercure Lampung and for taking the time to share your wonderful experience with us.
We are delighted to know that you received a warm welcome from our Bellman team upon arrival and that you enjoyed the smooth and pleasant check-in experience. We are also pleased that the complimentary room upgrade added to your first experience in Lampung.
Your kind words are a great motivation for our entire team to continue providing warm, attentive, and memorable hospitality to every guest.
We look forward to welcoming you back to Grand Mercure Lampung for another enjoyable stay.
Warm regards,
Trison Fauza
General Manager
Solo traveller
Comment: 20 Aug 2026
Stayed in: Aug 2026
Okay
Experience staying at the Grand Mercure hotel, the hotel condition is good and clean
Hotel response
Comment: 21 Aug 2026
Kepada Tamu yang Terhormat,
Terima kasih telah memilih Grand Mercure Lampung dan telah meluangkan waktu untuk berbagi pengalaman menginap bersama kami.
Kami senang mengetahui bahwa Anda menikmati kondisi hotel yang baik dan kebersihan selama berada di Grand Mercure Lampung. Apresiasi Anda menjadi motivasi bagi seluruh tim kami untuk terus menjaga kualitas fasilitas dan memberikan pengalaman menginap yang nyaman bagi setiap tamu.
Kami menantikan kesempatan untuk kembali menyambut Anda di Grand Mercure Lampung pada kunjungan berikutnya.
Hormat kami,
Trison Fauza
General Manager
Terima kasih telah memilih Grand Mercure Lampung dan telah meluangkan waktu untuk berbagi pengalaman menginap bersama kami.
Kami senang mengetahui bahwa Anda menikmati kondisi hotel yang baik dan kebersihan selama berada di Grand Mercure Lampung. Apresiasi Anda menjadi motivasi bagi seluruh tim kami untuk terus menjaga kualitas fasilitas dan memberikan pengalaman menginap yang nyaman bagi setiap tamu.
Kami menantikan kesempatan untuk kembali menyambut Anda di Grand Mercure Lampung pada kunjungan berikutnya.
Hormat kami,
Trison Fauza
General Manager
Family traveller
Comment: 5 May 2026
Stayed in: May 2026
Good Service
Had a really nice stay here! The staff were super helpful. Service was quick and always with a smile
The place is clean, cozy, and has a really nice vibeperfect for relaxing. Everything felt well taken care of and comfortable.
Definitely a great spot to stay. Would happily come back again!
The place is clean, cozy, and has a really nice vibeperfect for relaxing. Everything felt well taken care of and comfortable.
Definitely a great spot to stay. Would happily come back again!
Hotel response
Comment: 11 May 2026
Dear Ms Syabrina
Thank you for your wonderful review. We are truly delighted to hear that you had a pleasant and relaxing stay with us.
Your kind words about our helpful team, warm service, and the comfort of the hotel mean a lot to us. We are pleased to know that the atmosphere and overall experience made your stay enjoyable and memorable.
We sincerely appreciate your support and look forward to welcoming you back to Grand Mercure Lampung for another wonderful stay in the future.
Regards,
Trison Fauza
General Manager
Thank you for your wonderful review. We are truly delighted to hear that you had a pleasant and relaxing stay with us.
Your kind words about our helpful team, warm service, and the comfort of the hotel mean a lot to us. We are pleased to know that the atmosphere and overall experience made your stay enjoyable and memorable.
We sincerely appreciate your support and look forward to welcoming you back to Grand Mercure Lampung for another wonderful stay in the future.
Regards,
Trison Fauza
General Manager
Excellent location
enggal, Jl. Raden Intan No.88, Pelita, Engal, Bandar Lampung, 35117, Indonesia|3.82 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Pets not allowed
Please contact the hotel for details about adding extra beds.
Grand Mercure Lampung: FAQs
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