Mercure Jakarta Batavia
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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets not allowed |
Amenities
More about Mercure Jakarta Batavia
Mercure Jakarta Batavia
Located in Jakarta, Mercure Jakarta Batavia offers 4-star accommodation with a terrace, a restaurant and a bar. Among the facilities at this property are room service and a 24-hour front desk, along with free WiFi throughout the property.
AU
Comment: 16 Jul 2026
Close to Fatahillah Square
On my first stay, I booked a Privilege room with a balcony on the 2nd floor near the pool/gym area. It faced a nice courtyard with lush greenery. It became clear it is used as a smoking recreational area with people sitting just outside your room. The smoke permeates the room. If you are a non-smoker, it becomes quite nauseating. It is also quite noisy. I do not recommend this room due to privacy issues as well. You cannot leave the curtains open as people can see straight into the room.
The room itself is satisfactory with a lovely king size bed. No plastic bottles of water are provided. Instead a jug is provided with a water dispenser outside the room. It has the annoying bathroom with clear glass visible from the bedroom. A body wash, shampoo and hand wash dispensers are provided. No body lotion so bring your own.
There were a complimentary coke and Sprite cans which we appreciated in the humid weather.
The pool is 1.1m deep and is welcomed from the heat and humidity.
On my second stay, I had a standard room. The size and setup were the same as a Privileged Room. The difference was that there were no complimentary drinks, no hand towels, no toothbrushes and shavers that were present in the Privilege Room. Even the style of bedroom shoes was different.
Breakfast was very nice with options for Indonesian and Western choices.
Comment: 19 Jul 2026
Very satisfying.
Comment: 30 Jul 2026
Beautiful hotel, very good location
A very special thanks to Ms Sapitri at the front desk
She is very friendly and knowledgeable and service minded
Terima kasih banyak Sapitri
The location is great…just 10 min walk to Fatahillah Square and 1-2 min walk to the old Kota Intan bridge
Nice pool and a beautiful garden inside the hotel
Spacious room’s with very good bed
I had breakfast every morning…again very friendly and knowledgeable staff in the restaurant
A great selection of Indonesian options and also good bread
The concierge in front gave me good advice and always into a conversation
I stayed in this hotel on the day 30 years ago when it was called Omni Batavia
Great to be back and I will see you all next year
Terima kasih
Comment: 18 Jul 2026
Location, breakfast and pool!!
Location ideal for Old Town Jakarta. And with the pool also nice to splash with that heat.
Comment: 30 Jun 2026
A wonderful Stay and Erna was a superstar!
Only 5 minutes stroll from historic Batavia area, the hotel is imposing but welcoming.
A few days before our stay, Erna reached out to confirm a few details, such as arrival time and even by text her customer care was excellent.
We were also checked-in by Erna, who is a great ambassador for the hotel; friendly, helpful and engaged. She recognised our Platinum status and even apologised that there was no upgrade to The Executive Suite, as the property was full. This was not an issue as we actually liked the Junior suite better!
Our suite was spacious and nicely furnished with a separate living room, bedroom and bathroom. There was everything you could need for a great night’s stay. The bed was very comfy and had perfect pillows! There was also a nice soaking tub.
There is a lovely central courtyard full of plants and flowers, and wonderful scents. This led to a large swimming pool, though the area was being prepared for a function so we couldn’t get so close but it looked nice.
We also liked the various boards dotted around the property detailing the history of the hotel. I did think it was much older, in a good way!
We would happily have paid double what we did for such great service and a very nice suite and should we need to rest our heads in the area we would certainly stay here again.
Thank You and Best Wishes to Erna.
Hotel response
Comment: 2 Jul 2026
Thank you very much for taking the time to share such a wonderful and detailed review of your recent stay at Mercure Jakarta Batavia.
We are truly delighted to know that you had such an enjoyable experience and that our Junior Suite exceeded your expectations. It is wonderful to hear that you appreciated the spacious layout, comfortable bed, soaking tub, and the overall comfort of the suite. We are also pleased that you enjoyed our central courtyard, the hotel's historical displays, and our convenient location near the historic Batavia area.
Your heartfelt recognition of Ms. Erna is especially meaningful. We will be delighted to share your kind words with her, as she will be proud to know that her genuine hospitality, attentiveness, and professionalism made such a positive impact on your stay. Providing personalized and memorable service is exactly what we strive for, and we are grateful that Erna was able to make your visit even more special.
We also sincerely appreciate your understanding regarding the Executive Suite upgrade. As you mentioned, the hotel was fully occupied during your stay, and we are grateful for your kind understanding. It is even more rewarding to know that you found the Junior Suite to be the perfect choice for your visit.
Your comment that you would gladly return and even consider paying more for the experience is one of the highest compliments we could receive. Thank you for your trust and for recommending our hotel.
We truly look forward to welcoming you back to Mercure Jakarta Batavia for another memorable stay. Until then, please accept our best wishes, and thank you once again for your generous support.
Warm regards,
Andri Mengko
Front Office Manager
Very good location
Jl. Kali Besar Barat No.44-46, Roa Malaka, Kotamadya Jakarta Barat, Jakarta, 11230, Indonesia|4.95 km from city centre
Check in and check out
Check in from:
14:00
Check out before:
12:00
Good to know
Pets not allowed
Please contact the hotel for details about adding extra beds.
