Blu Hotel Morisco
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 10:00 |
Pets | Pets allowed with an extra charge |
Amenities
More about Blu Hotel Morisco
Blu Hotel Morisco
Situated in Cannigione, 700 metres from Cannigione Beach, Blu Hotel Morisco has a number of amenities including a garden, a restaurant and a bar.
Comment: 24 Jun 2026
Stayed in: Jun 2026
EXCELLENT HOTEL
Comment: 24 Aug 2026
Stayed in: Aug 2026
Lovely hotel for the 2 nights we were there, would have almost liked one more day as didnt get to relax by the pool again. If we were to visit the area again id happily stay there no questions
Comment: 19 Aug 2026
Stayed in: Aug 2026
Awful
One of our friends had their room broken into using a screwdriver and was robbed of expensive personal belongings. You would expect to feel safe and secure inside a hotel room, but clearly that was not the case here. What makes the situation even more disturbing is the apparent lack of security and cameras throughout the hotel.
The way the hotel dealt with the situation was honestly disgusting. There was no urgency, no genuine concern and absolutely no remorse shown towards us. We asked repeatedly to speak to the manager and were told she was “in a meeting”, leaving us waiting for almost 45 minutes before anyone was willing to properly address what had happened.
The attitude and manner of the staff throughout the entire situation were completely unacceptable. When a guest has had their room broken into and belongings stolen, the bare minimum you expect is compassion, reassurance and immediate assistance. Instead, we were made to feel like an inconvenience.
The whole situation left us feeling extremely unsafe and uncomfortable. I cannot understand how a hotel can operate with what appears to be such inadequate security, especially when guests are trusting you with their safety and belongings.
I would strongly advise anyone considering staying here to think twice. We came expecting a safe hotel and left feeling completely let down and disgusted by how we were treated. Absolutely shocking experience from start to finish and somewhere I would never stay again or recommend to anyone.
Hotel response
Comment: 21 Aug 2026
we are sincerely sorry for what happened to your friends.
However, we would like to clarify certain aspects mentioned in your review. As soon as the guests informed our staff of the incident, the Head of Reception immediately went to the room concerned and contacted the Police. The Hotel Manager, who at that moment was assisting another guest, also joined you shortly afterwards to provide her assistance.
The Carabinieri came to the hotel, prepared an official report, and advised the guests to file a formal complaint at the appropriate authorities’ offices. During this subsequent stage as well, our staff made themselves fully available, providing the necessary information and directions to reach the relevant offices.
For this reason, while we fully understand your disappointment regarding what happened, we cannot agree with the statement that our staff failed to provide adequate assistance. On the contrary, we believe that, immediately following the incident, our staff did everything within their power to assist the guests and cooperate with the authorities who intervened.
We would also like to clarify that the hotel has a night porter and a video surveillance system. We therefore feel it is important to reject the statement that the hotel lacks adequate supervision or security measures.
The incident was taken with the utmost seriousness, and the hotel remains fully available to the relevant authorities should any further information or assistance be required.
We would also like to point out that statements suggesting that the hotel is “unsafe” or encouraging other users not to stay at our property may be considered defamatory and damaging to the hotel’s image and reputation. We therefore kindly invite you to keep your comments within the bounds of a fair and accurate account of the facts that actually occurred.
We are genuinely sorry for what happened to our guests and understand their distress. At the same time, we believe it is important that these elements also be taken into consideration, so that both the incident and the way the emergency was handled are represented fully and accurately.
Comment: 19 Aug 2026
Stayed in: Aug 2026
WARNING - THIEVES ⚠️⚠️⚠️
The thieves forced their way into the room and stole thousands of pounds worth of designer bags, clothes and personal belongings.
What is absolutely shocking is the complete lack of security at this hotel. There is no security guard, no reception staff at night, no key-card access required to enter the lifts, and very limited CCTV. It appears that anyone can walk into the hotel and access the corridors and bedrooms with virtually no security measures in place.
Our friends had been carrying expensive designer bags earlier that day, so we are extremely concerned that they may have been spotted and potentially followed back to the hotel. We cannot say for certain how the thieves identified the room, but the circumstances are incredibly suspicious.
For a hotel where guests are leaving thousands of pounds worth of belongings in their rooms, the security arrangements are completely unacceptable. Basic measures such as key-card access to guest floors, adequate CCTV and overnight security should be standard.
The fact that someone was able to force their way into a guest bedroom in the middle of the night and leave with thousands of pounds worth of belongings should be a massive warning to anyone considering staying here.
If you are looking at booking Blu Hotel Morisco, please think twice. Based on what happened to our friends, we would absolutely not recommend leaving valuables in your room, and personally would not stay here again.
Guests deserve to know exactly how little security there is before choosing this hotel.
Hotel response
Comment: 21 Aug 2026
we are sincerely sorry for what happened to your friends.
However, we would like to clarify certain aspects mentioned in your review. As soon as the guests informed our staff of the incident, the Head of Reception immediately went to the room concerned and contacted the Police. The Hotel Manager, who at that moment was assisting another guest, also joined you shortly afterwards to provide her assistance.
The Carabinieri came to the hotel, prepared an official report, and advised the guests to file a formal complaint at the appropriate authorities’ offices. During this subsequent stage as well, our staff made themselves fully available, providing the necessary information and directions to reach the relevant offices.
For this reason, while we fully understand your disappointment regarding what happened, we cannot agree with the statement that our staff failed to provide adequate assistance. On the contrary, we believe that, immediately following the incident, our staff did everything within their power to assist the guests and cooperate with the authorities who intervened.
We would also like to clarify that the hotel has a night porter and a video surveillance system. We therefore feel it is important to reject the statement that the hotel lacks adequate supervision or security measures.
The incident was taken with the utmost seriousness, and the hotel remains fully available to the relevant authorities should any further information or assistance be required.
We would also like to point out that statements suggesting that the hotel is “unsafe” or encouraging other users not to stay at our property may be considered defamatory and damaging to the hotel’s image and reputation. We therefore kindly invite you to keep your comments within the bounds of a fair and accurate account of the facts that actually occurred.
We are genuinely sorry for what happened to our guests and understand their distress. At the same time, we believe it is important that these elements also be taken into consideration, so that both the incident and the way the emergency was handled are represented fully and accurately.
Comment: 16 Aug 2026
Stayed in: Aug 2026
An experience to forget...
The positive notes, unfortunately, stop there.
Superior Room from 300€ per night:
- It is equipped with only one socket (I repeat, UNA). There are multiple sockets in the cabin of a ferry... We had to buy a multi-socket to at least charge the phones.
- The toilet board, half rickety, was practically unstable and unusable.
- The double bed consists of two single beds side by side that, at the slightest movement, separate. I'll let you imagine the comfort... and let's talk about a Superior room.
Dining room:
Here a separate chapter opens.
- Breakfast: Nothing to say. Sweet and savoury choice for all tastes, great coffee and good times (07:30 to 10:00).
Dinner: As this is a buffet, I would expect to find explanatory cards; instead there is one yes and ten no. The list of allergens is absent or otherwise not visible. In several trays there are no pliers to serve, forcing you to make do as you can. The quality of the dishes did not make me crazy, but it is within personal tastes and I do not intend to judge. The table is roughly laid: one time the glass is missing, the other the fork, forcing you to chase the waiter (overworked) and hope for luck. If you order a glass of wine they don’t even know what they are serving you, dismissing you with a generic «we have a fresh white» for 8 €... it definitely pays to take the bottle. Most of the service personnel appear completely untrained, although I have to break a spear in favor of some guys who always greet you with a big smile.
Hospitality and assistance: A DISASTER
- I ask for the number of a taxi and I am provided with a contact who does not operate on Cannigione.
- On 14 August, from 20:00 until 08:00 the following morning, there was a total absence of water due to an aqueduct failure (not attributable to the hotel). Both in the evening and in the morning I asked for a bottle of water for minimal personal hygiene and was DENIED, claiming that it was not their problem. Leaving guests without essential toilets and without any form of courtesy for over 12 hours is shameful for a 4-star hotel.
The gravity of the situation was amplified by the total MENEFREGHISMO of the reception: not even a «we apologize for the inconvenience». I also sent an email to the management to report the incident and received no reply. ZERO. A grossly DISRESPECTFUL attitude. In all this, while there was no water for basic necessities, the garden sprinklers were running at full speed...
- In this hotel the Italian is considered the foreigner. By default they speak English and everything revolves around the rhythms of Northern Europe even for dinner.... Inclusion and international tourism are all very well, but that is far too much.
I still have a lot to write, but I think that's enough. Applause goes to the young guys on the staff, inexperienced but always smiling, to whom my gratitude goes for their commitment. The management of the facility and the overall hospitality are outrageous, and the fault is certainly not with the employees.
If you are just looking for a nice property in a strategic location I recommend it. For everything you would expect from a 4-star hotel, CERTAINLY NOT.
Very good location
Via Orecchioni Giacomo, 6, Arzachena, 07021, Italy|5.24 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
10:00
Good to know
Pets allowed with an extra charge
Please contact the hotel for details about adding extra beds.

