Como Castello Del Nero
Str. Spicciano, 7, Barberino Val d'Elsa, 50028, Italy
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 11:00 |
Breakfast | Breakfast available |
Pets | Pets allowed with an extra charge |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Parking
Air conditioning
Airport shuttle
Pool
Fitness centre
More about Como Castello Del Nero
Como Castello Del Nero
COMO Castello Del Nero is set in the Chianti wine area, between Florence and Siena, and dates back to the 12th century. It features a COMO Shambhala retreat with outdoor pool and offers free parking.
Ratings and reviews
Cleanliness4.9
Location4.8
Service4.7
Rooms4.7
Value4.2
Sleep quality4.7
Traveller reviews
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Mentioned by travellers
Family traveller
Comment: 30 Mar 2025
Family Vacation
We stayed here on a family vacation with a rental car driven from Rome. In looking at the map, I was unsure how the location would work out, as our goal was to drive to small Tuscan towns each day. Turns out this was a great location and a great property.
The room was clean and large, staff was very friendly and accommodating, food was good we had breakfast and dinners, and the setting is very pretty. We have a special needs son, and everyone was very kind and helpful in handling any special requests we had to meet his needs. We left this property to go to Florence, and in retrospect wished we had stayed longer at Como Castello.
The hotel is well located for driving in Tuscany - we enjoyed the pretty ~1 hour drives to some of the smaller towns we visited, and the roads are good. There is a small town near the property for gas, and a few restaurants.
Overall a great location, superb friendly and helpful staff, and great property. We would absolutely stay here again.
The room was clean and large, staff was very friendly and accommodating, food was good we had breakfast and dinners, and the setting is very pretty. We have a special needs son, and everyone was very kind and helpful in handling any special requests we had to meet his needs. We left this property to go to Florence, and in retrospect wished we had stayed longer at Como Castello.
The hotel is well located for driving in Tuscany - we enjoyed the pretty ~1 hour drives to some of the smaller towns we visited, and the roads are good. There is a small town near the property for gas, and a few restaurants.
Overall a great location, superb friendly and helpful staff, and great property. We would absolutely stay here again.
Hotel response
Comment: 14 April
Dear guest,
Greetings from COMO Castello Del Nero and thank you so much for the detailed review!
We appreciate your comments about our services and staff and will share it with the team!
Wishing you a great summer ahead!
Best regards,
Edvaldo Brito
General Manager
Greetings from COMO Castello Del Nero and thank you so much for the detailed review!
We appreciate your comments about our services and staff and will share it with the team!
Wishing you a great summer ahead!
Best regards,
Edvaldo Brito
General Manager
Couple
Comment: 26 Sep 2024
Stayed in: Sep 2024
Good but could be better
The view is fantastic, the service phenomenal, the food is good, and location convenient to visit Chianti towns with a car - all within 30 minutes.
Our room was gorgeous, a suite, with fantastic views and large bathroom (albeit small shower); very well appointed. Bath products have a really strong smell fyi.
Be aware that this hotel is VERY modern, almost too much for the setting, and it has some real misses in terms of design that will affect the quality of your stay:
-there are eye sores everywhere, from the horrendous ATM machine, the fire extinguishers (could be placed in different corner), the mirror room, and the absolutely hideous main restaurant; more on that later.
There are also HUGE misses on leveraging their fantastic view:
-the pool has zero view, so it was a huge let down. The tree is beautiful but they really should trim all hedges around. Also, you look directly into the hideous towel stand; that should be moved.
-Only 4 pool chairs have a view, four!!
-their terraces feel “stale” once you sit down, you have zero view- again, they need to trim the plants. Also, the chairs where you’d have a view are turned the other way(!). They are also too modern and gray and drab.
This place needs a professional visual designer to maximize their view; that’s why we’re there for.
In addition, staff constantly walks back and forth on terraces carrying carts of glasses, food, electric equipment, etc. It’s honestly hard to relax with so much back and forth; felt stressful. They need to figure out a more discreet path for all the work.
But the biggest eye sore is their main restaurant. It’s literally a makeshift tent and hideous. I couldn’t believe it when I saw it. It gets cold and damp if chilly or rainy and hot when hot outside. Has hideous fans on the ceiling and plastic sides. Forget white table cloths. Really unacceptable for this hotel category. AND is outside, so if it rains you’ll need an umbrella or walk through the dark gym. Not a great experience. The food was excellent during the week and disappointing on the weekend.
Their bar inside is again too modern but aside from the Vegas style atm, you CANNOT order ANY food here. So if you’re hungry and it’s wet outside and don’t want their Michelin restaurant, you’re stuck with eating at the tent restaurant.
On the good side is their proprietary Como wine - phenomenal, worth a trip for that. Their jacuzzi was the best ever, big and so so fun. Nice spa too. The service from Mattias, Matteo, Gabriel and Giulia (frontdesk) was outstanding.
Ask for their printout sheets when visiting towns. Super helpful.
In September, they have harvesting of grapes and an olive tree grove dinner that was totally worth it and lovely. Very unique and fun with music.
Shuttle to siena/Florence only runs on specific days and leaves at 10am and comes back at 6pm, so rent your own car!
Overall, we may come back but I’d be looking for more eye pleasing hotels before returning and definitely waiting for improved restaurant structure and a pool view.
Our room was gorgeous, a suite, with fantastic views and large bathroom (albeit small shower); very well appointed. Bath products have a really strong smell fyi.
Be aware that this hotel is VERY modern, almost too much for the setting, and it has some real misses in terms of design that will affect the quality of your stay:
-there are eye sores everywhere, from the horrendous ATM machine, the fire extinguishers (could be placed in different corner), the mirror room, and the absolutely hideous main restaurant; more on that later.
There are also HUGE misses on leveraging their fantastic view:
-the pool has zero view, so it was a huge let down. The tree is beautiful but they really should trim all hedges around. Also, you look directly into the hideous towel stand; that should be moved.
-Only 4 pool chairs have a view, four!!
-their terraces feel “stale” once you sit down, you have zero view- again, they need to trim the plants. Also, the chairs where you’d have a view are turned the other way(!). They are also too modern and gray and drab.
This place needs a professional visual designer to maximize their view; that’s why we’re there for.
In addition, staff constantly walks back and forth on terraces carrying carts of glasses, food, electric equipment, etc. It’s honestly hard to relax with so much back and forth; felt stressful. They need to figure out a more discreet path for all the work.
But the biggest eye sore is their main restaurant. It’s literally a makeshift tent and hideous. I couldn’t believe it when I saw it. It gets cold and damp if chilly or rainy and hot when hot outside. Has hideous fans on the ceiling and plastic sides. Forget white table cloths. Really unacceptable for this hotel category. AND is outside, so if it rains you’ll need an umbrella or walk through the dark gym. Not a great experience. The food was excellent during the week and disappointing on the weekend.
Their bar inside is again too modern but aside from the Vegas style atm, you CANNOT order ANY food here. So if you’re hungry and it’s wet outside and don’t want their Michelin restaurant, you’re stuck with eating at the tent restaurant.
On the good side is their proprietary Como wine - phenomenal, worth a trip for that. Their jacuzzi was the best ever, big and so so fun. Nice spa too. The service from Mattias, Matteo, Gabriel and Giulia (frontdesk) was outstanding.
Ask for their printout sheets when visiting towns. Super helpful.
In September, they have harvesting of grapes and an olive tree grove dinner that was totally worth it and lovely. Very unique and fun with music.
Shuttle to siena/Florence only runs on specific days and leaves at 10am and comes back at 6pm, so rent your own car!
Overall, we may come back but I’d be looking for more eye pleasing hotels before returning and definitely waiting for improved restaurant structure and a pool view.
Hotel response
Comment: 7 October
Dear guest,
Thank you for your review, we appreacited your feedback.
Best regards,
Edvaldo Brito
General Manager
Thank you for your review, we appreacited your feedback.
Best regards,
Edvaldo Brito
General Manager
Family traveller
Comment: 20 Mar 2025
A Gem in Chianti !
We stayed here for 3 nights as a side trip to our stay in Florence. The hotel is spectacular! It’s a castle overlooking beautiful Tuscan hills and olive groves. Amenities were top notch. Breakfast in the Pavilion was so delicious and everything was so fresh. Yoga with Giulia facing the hills in the morning was a wonderful way to begin our day. What made our stay even more special was the staff. From the bell hop to the breakfast wait staff everyone treated us like we were well liked family members :). Giulia at the front desk, Maria at the spa and Francesca , Valentina and Giuseppe at the Pavilion deserve special mention.
If you are planning a trip to Tuscany you must stay here!
If you are planning a trip to Tuscany you must stay here!
Hotel response
Comment: 14 April
Dear guest,
Greetings from COMO Castello Del Nero and thank you so much for the detailed review!
We appreciate your comments about our services and staff and will share it with the team!
Wishing you a great summer ahead!
Best regards,
Edvaldo Brito
General Manager
Greetings from COMO Castello Del Nero and thank you so much for the detailed review!
We appreciate your comments about our services and staff and will share it with the team!
Wishing you a great summer ahead!
Best regards,
Edvaldo Brito
General Manager
Comment: 8 Jan 2025
Stayed in: Jan 2025
The hotel Como Castelo Del Nero is a beautiful property. However, for this resort to feel more comfortable and welcoming as resort it will require a few changes:
The rooms are to bright. The lights system are designed for business only. There are not one single dimmer in the entire room or bathroom.
Secondly important thing are the steps to access the bathroom. Definitely is not recommended for elderly people. Another thing, there are no place for a makeup station. The heritage room is too big and not cozy at all. The fireplace it was only a decorative piece of art. The hallway needs a rugs for a better acoustic sound. The walls are missing pictures with a nice landscape of Tuscany or either a little bit of historic moments about Italy. It perhaps about the Nero… anyway. I have been traveling to over 68 countries, and I have had great experiences around the world. So I can feel the difference between welcoming resorts or a more business experience:
The rooms are to bright. The lights system are designed for business only. There are not one single dimmer in the entire room or bathroom.
Secondly important thing are the steps to access the bathroom. Definitely is not recommended for elderly people. Another thing, there are no place for a makeup station. The heritage room is too big and not cozy at all. The fireplace it was only a decorative piece of art. The hallway needs a rugs for a better acoustic sound. The walls are missing pictures with a nice landscape of Tuscany or either a little bit of historic moments about Italy. It perhaps about the Nero… anyway. I have been traveling to over 68 countries, and I have had great experiences around the world. So I can feel the difference between welcoming resorts or a more business experience:
Couple
Comment: 18 Oct 2024
Stayed in: Oct 2024
Fabulous Across the Board
One of the most impactful properties I have visited and I will highlight a few desired improvements. My photos will also tell an impressive story. PROS: tranquil, serene, beautifully styled, gorgeous gardens, 10 mile vistas, incredible breakfast service, location CONS: limited private public areas, at peak service hours staff pressed, some rooms may be compact and lack views, dimmer lighting at Taverna and Pavillion in evening.
My first COMO and I will try others. Used PLAT AMEX got upgraded to 201 suite which was incredible. Friendly and warm staff!
My first COMO and I will try others. Used PLAT AMEX got upgraded to 201 suite which was incredible. Friendly and warm staff!
Hotel response
Comment: 24 October
Dear Brad.
Greetings from COMO Castello Del Nero and thank you so much for sharing your review with us.
We hope you can visit Tuscany or any other COMO property very soon.
Best regards,
Edvaldo Brito
General Manager
COMO Castello Del Nero
Greetings from COMO Castello Del Nero and thank you so much for sharing your review with us.
We hope you can visit Tuscany or any other COMO property very soon.
Best regards,
Edvaldo Brito
General Manager
COMO Castello Del Nero
Excellent location
Str. Spicciano, 7, Barberino Val d'Elsa, 50028, Italy|1.77 km from city centre
10 things to dowithin 0.94 km
1.57 km
0.79 km
0.95 km
1.25 km
Check in and check out
Check in from:
15:00
Check out before:
11:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.
Pets allowed with an extra charge
Breakfast available
Breakfast menu
Buffet, Boxed/packaged food
Breakfast options
Continental breakfast, Gluten free breakfast, Italian breakfast, Vegan breakfast, Vegetarian breakfast
Breakfast price
Please contact hotel for price information
Please inform COMO Castello Del Nero in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. If you require an invoice when booking a prepaid rate, please write this request and your company details in the Ask a question box. In the event of an early departure, the property will charge you the full amount for your stay. You are advised to bring your own vehicle as this property is not serviced by public transport. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. When booking more than 5 rooms, different policies and additional supplements may apply. Please note, guests under 16 years are not allowed in the spa.
This hotel accepts the following payment methods:
Como Castello Del Nero: FAQs
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