Sanian
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 10:00 |
Amenities
Parking
Air conditioning
Non-smoking
Pets allowed
Lift
Accessible parking
More about Sanian
Sanian
Sanian is situated in the Bibione Lido del Sole district of Bibione, 300 metres from Lido del Sole Beach, 10 km from Parco Zoo Punta Verde and 44 km from Caorle Archaeological Sea Museum. This holiday home features free private parking and a lift.
Reviews from 
Family traveller
Comment: 14 Oct 2024
Stayed in: Sep 2024
A scam
TO BE ABSOLUTELY AVOIDED!!!
On September 2 on the Booking.com platform we booked the "Sanian" structure in Bibione for one night. At the Reservation was not specified the end of check-in, but only the start at 15:00 and Check-out "tomorrow" (I have everything documented in the email). Reservation was non-refundable and you had to pay immediately and not at the property. I book at about 21:40 and we leave for the structure me, my husband and three children plus luggage. At 22:15 I receive the email from the "Sanian" structure that tells me that the keys to the apartment I booked are at another structure (an agency) that is open until 19:00 and they also reminded me that I booked an apartment and NOT a hotel structure with h24 service and they asked me to arrive in time to get the keys!!!!??? At 22:15 you tell me that I have to get the keys by 19:00!!!?!????????? Is this a joke?!?!?!! There was also a landline phone number "for more information" which obviously no one answered.
Dear Booking.com, You Accept the NON REFUNDABLE Reservation at 21:40 to tell me only AFTER PAYMENT MADE that I can only take the keys by 19:00. Not to mention the sheets and towels that were not included in the price, we also discovered this AFTER payment.
We traveled almost 90 km to get to the property, we called (without receiving a Response), we also called Booking.com support but even there it was not possible to speak with an operator, they invited us to contact tomorrow or by email. And we ended up sleeping in a car on the highway with three kids. The next day I sent an email to Booking.com customer service asking for a refund but did not receive the Response. Then I sent the complaint to Booking.com, and they replied that they are very sorry for what happened but the property has banned the refund.
The way I see it, this is a real scam!!! I would ask in addition to the refund, also for damages!!!
On September 2 on the Booking.com platform we booked the "Sanian" structure in Bibione for one night. At the Reservation was not specified the end of check-in, but only the start at 15:00 and Check-out "tomorrow" (I have everything documented in the email). Reservation was non-refundable and you had to pay immediately and not at the property. I book at about 21:40 and we leave for the structure me, my husband and three children plus luggage. At 22:15 I receive the email from the "Sanian" structure that tells me that the keys to the apartment I booked are at another structure (an agency) that is open until 19:00 and they also reminded me that I booked an apartment and NOT a hotel structure with h24 service and they asked me to arrive in time to get the keys!!!!??? At 22:15 you tell me that I have to get the keys by 19:00!!!?!????????? Is this a joke?!?!?!! There was also a landline phone number "for more information" which obviously no one answered.
Dear Booking.com, You Accept the NON REFUNDABLE Reservation at 21:40 to tell me only AFTER PAYMENT MADE that I can only take the keys by 19:00. Not to mention the sheets and towels that were not included in the price, we also discovered this AFTER payment.
We traveled almost 90 km to get to the property, we called (without receiving a Response), we also called Booking.com support but even there it was not possible to speak with an operator, they invited us to contact tomorrow or by email. And we ended up sleeping in a car on the highway with three kids. The next day I sent an email to Booking.com customer service asking for a refund but did not receive the Response. Then I sent the complaint to Booking.com, and they replied that they are very sorry for what happened but the property has banned the refund.
The way I see it, this is a real scam!!! I would ask in addition to the refund, also for damages!!!
Location
Via Puccini 19, Bibione, 30020, Italy|2.63 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
10:00
Good to know
Please contact the hotel for details about adding extra beds.
Sanian: FAQs
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