Castello di Semivicoli
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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 11:00 |
Pets | Pets allowed free of charge |
Amenities
More about Castello di Semivicoli
Castello di Semivicoli
Castello Di Semivicoli offers uniquely decorated rooms in the 17th-century castle of the Masciarelli family, famous winemakers. Set on the hills of Abruzzo, it offers views of the countryside and a wine shop.
Comment: 21 Aug 2026
Stayed in: Aug 2026
Castello&co.
I ate very well during an evening organized with a fixed menu.
Needless to say, fabulous wines.
I will return
Comment: 9 Jul 2026
Stayed in: Jul 2026
Perfect wedding
Comment: 11 Jun 2026
Stayed in: Jun 2026
Comment: 7 Jun 2026
Stayed in: Jun 2026
Comment: 11 May 2026
Stayed in: May 2026
Tasting in the cellar: promise not kept
The rooms are spacious and clean, with a pleasant mix of ancient and modern. All very nice and pleasant.
But ... there is a “but” that, despite myself, I think it is right to point out, especially for the next customers who may find themselves in the same situation as me.
When booking I had requested the tasting lunch in the cellar, as it was a gift for my partner, specifying and clearly expressing the desire to carry it out in their beautiful cellar. They initially confirmed the request immediately. Later they contacted me saying that it was not possible because a ceremony was scheduled that day. At that point I had communicated that I would also cancel the overnight stay, since it was closely linked to the possibility of lunch in the cellar.
After a while they called me back saying that the ceremony was actually scheduled the day before and that therefore everything was confirmed regularly, lunch in the cellar included, as per my request. I was so happy.
Unfortunately, however, at check-out the next morning — considering that we were going to have lunch shortly after — the receptionist informs me that the cellar as a location was not available, giving genuinely unbelievable reasons, such as the fact that it was too cold. Too bad, however, that the day before there had been a regular lunch in the cellar and that in the meantime there had been no significant change in temperature. I was also told that the use of the cellar was actually “at their discretion”.
Honestly I was very disappointed, also because, otherwise, I would not have booked even the overnight stay and I would have chosen another structure. The thing that struck me even more is that the exact same situation had already happened a few years ago: even then I had canceled lunch in the cellar at the last minute, always at check-out.
I do not find this behaviour absolutely correct. Instead, I believe it is necessary to make it clear from the beginning to customers that the use of the cellar for tastings is not really guaranteed, but depends exclusively on their discretion. Information that, in my case, was communicated only at the end, after the overnight stay.
They kept telling me it was too cold, but we had already talked about this on the phone a month earlier, during the booking, and I had clearly specified that it would not be a problem for us.
After several minutes of discussion and various categorical refusals on their part, I said — with tears in my eyes — that I would leave without lunch and that I would cancel the tasting, since it would not take place in the cellar as requested and expressly booked. I also explained that they had practically ruined my partner's birthday and our Sunday.
Only then did the girl call the manager and, in the end, even quite annoyed, I was granted “permission” to have lunch in the so exclusive and seemingly unreachable cellar.
So it was possible to do that? Why create all this discomfort and unpleasant situation for the customer?
At that point, however, I did not feel like accepting and I left, because by then a really unpleasant atmosphere had been created, for the second time moreover.
This report is therefore addressed to all future customers or couples who wish to do the tasting in the cellar: know that, even if it will be confirmed by phone or email, in reality the final decision remains exclusively at their discretion and very often the location is changed at the last minute, making you have lunch or dinner in the room.
So I'm very disappointed and I don't think to come back and it's a shame, it would take some more attention and kindness towards the customer to make this place perfect.
Very good location
Via S. Nicola, 24, Casacanditella, 66010, Italy|3.52 km from city centre
Check in and check out
Check in from:
14:00
Check out before:
11:00
Good to know
Pets allowed free of charge
Please contact the hotel for details about adding extra beds.

