Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Blue Lagoon is closed from Mon 08 Sept 2025 until Fri 22 May 2026 Blue Lagoon is closed from Mon 14 Sept 2026 until Fri 28 May 2027 When booking more than 5 rooms, different policies and additional supplements may apply. Please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorisation by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in. When travelling with dogs, please note that an extra charge of EUR 90 per stay applies. Only one dog of maximum 30 kg is allowed per room. All requests for dogs are subject to confirmation by the property. A swim cap is compulsory to access the pool and can be bought on site at € 7,50 per cap Please note that if you book the wrong occupancy, a supplement of a full price will be add when you arrive at property. Please note that a pre-authorisation charge of 50 eur will be held and returned to the guest following check-out. It may take some time for it to appear in the guest’s account. Parking information – Gardaland Hotels Please note that parking at Gardaland Hotels is available for €12 per 72 hours. The pass can be purchased at the automatic payment machines located in the hotel parking area and allows unlimited access to the hotel and Gardaland Park parking areas during its validity. Payment machines accept electronic payments only.