Hotel Bristol Palace

Name: Hotel Bristol Palace
Address: Via XX Settembre 35, Genoa, 16121, Italy, Genoa, Liguria, 16121, Italy

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Fast facts

Check in from:	14:00
Check out before:	12:00
Pets	Pets allowed free of charge

Amenities

Wi-Fi

Parking

Air conditioning

Fitness centre

Front desk 24 hour

Restaurant

More about Hotel Bristol Palace

Hotel Bristol Palace

The Bristol Palace features an impressive elliptical staircase, leading to its elegant rooms. This historic building is in central Genoa, 100 metres from Piazza De Ferrari.

Reviews from

Mentioned by travellers

Couple

Comment: 31 Jul 2026

Wonderful 3 nights in Genoa

Very beautiful hotel in the center, near the historical center and all the sights . The interior delights!
Comfort and breakfast on the level.
Dinner at the hotel restaurant really enjoyed it!
Little note , we were not given luggage in the room (although we did not ask for it ourselves) . But when we arrived at the hotel in a taxi, our luggage was immediately picked up by the doorman and brought into the hotel.
And also daughter had a birthday during the hotel stay, I reported to the reception, but no sign of attention, at least no card congratulating her.
But overall the experience is wonderful!

Hotel response

Comment: 6 Aug 2026

Dear Guest,
Thank you very much for taking the time to share your review following your stay at Hotel Bristol Palace. We are delighted to read that you had a wonderful time with us and enjoyed our beautiful interiors, central location, comfortable rooms, and breakfast. It is also fantastic to know that you had such a lovely dinner at our restaurant.
At the same time, we sincerely appreciate your constructive feedback. We apologize for missing the opportunity to celebrate your daughter's birthday. A special occasion like a birthday deserves proper recognition, and we regret that we did not extend our congratulations and a attentive gesture during your stay.
We are truly glad that your overall impression remained wonderful, and we hope to have the pleasure of welcoming you and your family back to Genoa for an even more memorable stay.
Warmest regards,
Eleonora Olandesi
Guest Relations Specialist

Family traveller

Comment: 7 Jun 2026

Stayed in: Dec 2025

ELEGANT...

I stayed with my niece during the Christmas period for one night with breakfast.
I must say that the hotel is wonderful.
Impeccable cleanliness and breakfast as well.
(THERE SHOULD NOT BE IN A 5☆ LUXURY HOTEL
THAT SCRAMBLED EGGS AND BACON WERE NOT HOT)
There should be more control.
Beautiful rooms. We also ended up having dinner, everything was appreciated, typical local products.
Very professional and courteous waiters.
The room was wonderful; it seemed like a suite to me, tranquility and peace.
There was no sanitary strip on the toilet... it does not exist!!!!!
Very nice bathroom, super clean, all in marble.
We were treated like two princesses.
One more note: the desk in the lobby for check-in is too small for a hotel of this caliber, as is the entrance.
For the rest, A DREAM... REALIZED.
A must-try...

Hotel response

Comment: 12 Jun 2026

Gentile Adriana,
La ringraziamo di cuore per aver scelto il Bristol Palace e per aver condiviso questo racconto così dettagliato del soggiorno trascorso insieme a sua nipote. È un vero piacere sapere che abbiate vissuto un soggiorno da sogno e che abbiate apprezzato la meraviglia della camera, la pulizia ineccepibile, lo splendore delle nostre sale storiche e la professionalità dei nostri camerieri.
Accanto a questi splendidi complimenti, la ringraziamo per averci segnalato i dettagli relativi alla colazione e alla camera. Abbiamo già condiviso le sue osservazioni con i responsabili dei rispettivi reparti per perfezionare ulteriormente il nostro servizio.
Speriamo immensamente di potervi accogliere nuovamente in futuro per offrirvi un'altra esperienza magica nel cuore di Genova.
Un cordiale saluto,
Eleonora Olandesi
Guest Relations Specialist

Couple

Comment: 17 Aug 2026

Attentive staff and a central location

Our room was spotlessly clean and the bed very comfortable. The staff were very attentive and welcoming and it was lovely to come back to the room during our hot stay in Genova to find it had been refreshed.
We enjoyed a lovely meal in the hotel’s Giotto restaurant on our first night- service was impeccable! The breakfast is copious with a wide selection of choices
The hotel is perfectly situated for exploring the city on foot- I would definitely stay here again

Hotel response

Comment: 17 Aug 2026

Dear Guest,
Thank you so much for taking the time to share your delightful review following your stay at Hotel Bristol Palace.
We are truly thrilled to read that you had such a wonderful experience with us. It brings us great joy to know that you enjoyed our spotlessly clean and comfortable accommodations, as well as the refreshing atmosphere during your time in Genova.
Our team takes immense pride in providing attentive service, and we are delighted that you enjoyed a lovely meal at our Giotto Restaurant, alongside our copious breakfast selection. Knowing that our central location made exploring the city on foot so convenient for you is equally rewarding.
It was an absolute pleasure hosting you, and we sincerely look forward to welcoming you back on your next visit to Genova.
Warmest regards,
Eleonora Olandesi
Guest Relations Specialist

Group traveller

Comment: 13 Aug 2026

Great stay

One of the most beautiful hotels, everything was great, location, service, cleanliness, rooms, breakfast.. the helpful staff that are ready whenever needed. And all that with a value that is very good.

Hotel response

Comment: 14 Aug 2026

Dear Susan,
Thank you so much for taking the time to share such a lovely review following your stay at Hotel Bristol Palace.
We are truly delighted to read that you had such a great stay with us and considered our hotel to be one of the most beautiful. It brings us great joy to know that you enjoyed our central location, pristine cleanliness, spacious rooms, and rich breakfast, as well as the helpful and attentive service provided by our team throughout your stay.
It was an absolute pleasure hosting you, and we look forward to welcoming you back for another wonderful stay whenever your travels bring you back to Genoa.
Warmest regards,
Eleonora Olandesi
Guest Relations Specialist

Family traveller

Comment: 11 Aug 2026

Best place in Genoa for us

Beautiful hotel in the heart of the city. Every room is spectacular with antiques. Service is outstanding and extremely kind. We travelled with kid and dog and were treated so well. The restaurant is wonderful with tradihional but modern cuisine. Seriously the best place you can stay at.

Hotel response

Comment: 13 Aug 2026

Dear Guest,
Thank you so much for your glowing review and for calling Hotel Bristol Palace the best place to stay in Genoa.
We are truly honored to read such kind words. Knowing that you found our classic rooms spectacular and enjoyed our unique blend of historic antiques with modern comfort brings us great joy. Providing warm, attentive hospitality to every member of the family, including your child and your dog, is something we take immense pride in, and we are delighted that you all felt so welcome.
It is also fantastic to hear that you had a wonderful dining experience in our restaurant enjoying our traditional yet modern cuisine.
It was an absolute pleasure hosting you and your family, and we eagerly look forward to welcoming you back for another unforgettable stay in Genoa.
Warmest regards,
Eleonora Olandesi
Guest Relations Specialist