Hotel Alloggio Del Conte
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Fast facts
Check in from: | 11:30 |
|---|---|
Check out before: | 10:30 |
Pets | Pets allowed free of charge |
Amenities
Wi-Fi
Air conditioning
Airport shuttle
Non-smoking
Pets allowed
Television
More about Hotel Alloggio Del Conte
Hotel Alloggio Del Conte
Situated in Naples and with Naples Central Train Station reachable within less than 1 km, Hotel Alloggio Del Conte features express check-in and check-out, non-smoking rooms, a shared lounge, free WiFi throughout the property and a terrace.
Reviews from 
Anonymous traveller
Comment: 16 Apr 2024
Stayed in: Apr 2024
Hotel is basic, but a good night’s sleep due to the quality of the bed.
The bath towel had two holes in it.
The area has a number of prostitutes, but they did not actively seek business
The bath towel had two holes in it.
The area has a number of prostitutes, but they did not actively seek business
Family traveller
Comment: 7 Jul 2026
Stayed in: Jul 2026
Horrible
This was one of the worst experiences we have ever had with a hotel.
On the day of our arrival, an exceptional situation occurred: the runway at Naples Airport was closed, our flight was significantly delayed, and because many flights were affected at the same time, there were no taxis available. This was a situation completely beyond our control.
Although we kept the hotel informed throughout and explained what was happening, we were constantly pressured with phone calls and messages, being told that if we did not arrive within 10 minutes, our reservation would be cancelled. Despite our explanations and the fact that we were doing everything possible to reach the hotel, they cancelled our booking.
The consequences were devastating. We were left without accommodation in the middle of the night, in a foreign city, with our baby. Since no other hotels had availability, we were forced to spend the entire night at the airport under extremely stressful and exhausting circumstances.
In my opinion, a hotel should show flexibility and understanding in cases of force majeure. The reception should be able to welcome guests at any time, especially when delays are caused by circumstances beyond their control. The complete lack of empathy and the decision to cancel our reservation, even though we were on our way and remained in constant communication with the staff, were completely unacceptable.
I cannot recommend this hotel, especially to families with children or travelers arriving by plane who may encounter unexpected delays. The way we were treated during such a difficult situation showed that customer care ends the moment a problem requires even a small amount of understanding and flexibility.
On the day of our arrival, an exceptional situation occurred: the runway at Naples Airport was closed, our flight was significantly delayed, and because many flights were affected at the same time, there were no taxis available. This was a situation completely beyond our control.
Although we kept the hotel informed throughout and explained what was happening, we were constantly pressured with phone calls and messages, being told that if we did not arrive within 10 minutes, our reservation would be cancelled. Despite our explanations and the fact that we were doing everything possible to reach the hotel, they cancelled our booking.
The consequences were devastating. We were left without accommodation in the middle of the night, in a foreign city, with our baby. Since no other hotels had availability, we were forced to spend the entire night at the airport under extremely stressful and exhausting circumstances.
In my opinion, a hotel should show flexibility and understanding in cases of force majeure. The reception should be able to welcome guests at any time, especially when delays are caused by circumstances beyond their control. The complete lack of empathy and the decision to cancel our reservation, even though we were on our way and remained in constant communication with the staff, were completely unacceptable.
I cannot recommend this hotel, especially to families with children or travelers arriving by plane who may encounter unexpected delays. The way we were treated during such a difficult situation showed that customer care ends the moment a problem requires even a small amount of understanding and flexibility.
Family traveller
ES
Comment: 13 Aug 2025
Stayed in: May 2025
It's budget friendly, modest, close to the train station, and soulful...
I chose this small hotel based on its price and location. 10 minutes from the train station and 42 euros per double (without city tax) seemed quite acceptable to me. Although the hotel is only 200 meters from Corso Umberto, the area is dirty, but it seemed quite safe. A pleasant bonus turned out to be a very hospitable host, just the quintessence of a Neapolitan (but without any obsession). The decor is simple, but everything is available. The Wi-Fi is steady.
Family traveller
Comment: 28 Apr 2024
Stayed in: Apr 2024
HIGHLY RECOMMENDED
Very welcoming accommodation, in my opinion with a target slightly higher than its star. Owner always very kind and ready to recommend itineraries and places to make the most of your holiday in Naples.
Strategic location, very close to everything.
We will definitely be back
Strategic location, very close to everything.
We will definitely be back
Couple
Comment: 15 Oct 2023
Stayed in: Oct 2023
Good location but disappointing management.
The location of the accommodation is convenient, close to the station and a short distance from the center and the various places of interest. Unfortunately the street is very dirty and noisy, as is the whole neighborhood and the surroundings of the station. The structure has only one star, the welcome was good and the owner was friendly but the service was truly basic. Bathroom without bidet, very basic shower cubicle, and hints of mold probably due to lack of ventilation (blind bathroom). Good housekeeping but poor maintenance, wires repaired with tape, patched walls and a bed slat that gave way when turning over in bed. Luggage storage is free until 2pm and then costs €5. New, never paid for luggage storage in the past. Towels changed sometimes yes, sometimes no, toilet paper rationed.
For €37 per night per person it could be a little more attentive to detail and service, which is a shame.
For €37 per night per person it could be a little more attentive to detail and service, which is a shame.
Hotel response
Comment: 30 Oct 2023
che Napoli e un po sporca e vero comunque e l'antica piazza mercato parallela al corso umberto primo la struttura comunque e due stelle poi se ci hai prenotato perche abbiamo il prezzo piu basso nel nostro piccolo noi paghiamo siae assicurazione non siamo degli abusivi descriminando a me la mia citta e la struttura poi e un servizio sta scritto anche su booking e sono soldi che prendono in piu i miei collaboratori e il deposito bagagli comunque ti auguro una buona vita perche io non ho tanta cattiveria come altre persone poi ce l'aria condizionata nuova sulla licenza in corridoio c e scritto chee due stelle la colazione sta scritto anche su booking non offriamno nessun servizio di colazione e sospesa da quando e arrivato il covid 19
Location
Via Salaiolo All'Orte del Conte, 27, Naples, 80142, Italy|1.58 km from city centre
Check in and check out
Check in from:
11:30
Check out before:
10:30
Good to know
Pets allowed free of charge
Please contact the hotel for details about adding extra beds.
Hotel Alloggio Del Conte: FAQs
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