Hotel Colombo
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Fast facts
Check in from: | 12:00 |
|---|---|
Check out before: | 10:00 |
Pets | Pets allowed free of charge |
More about Hotel Colombo
Hotel Colombo
Hotel Colombo offers a relaxing retreat near the Central Railway Station and the Duomo, right in the historic centre of Naples. Hotel Colombo is set in restricted-traffic area within easy reach of the harbour.
Reviews from 
Anonymous traveller
Comment: 2 Apr 2026
Stayed in: Mar 2026
Very clean and comfortable room. The staff were very professional, friendly and informative.
Couple
Comment: 30 Jun 2026
Stayed in: Jun 2026
Not a nice area.
While the reception staff were nice, their customer service was let down by other parts of the hotel.
I don’t recommend coming to this hotel as a solo traveller or for a girls holiday as the surrounding area feels unsafe, especially at night.
My partner and I got pickpocketed before even reaching the hotel and the street the hotel was on really doesn’t feel safe for tourists.
The rooms are basic (expected) but also dirty which was off putting.
The walls are thin and you can hear your neighbours…
We checked out as soon as we could the next morning and explained these factors to the receptionists who were understanding that the surrounding area wasn’t ideal for us.
We did explain that plug sockets weren’t working properly either and moving rooms didn’t appeal to us as it wasn’t going to change the location and all the rooms would be the same level of cleanliness.
We moved to the old town (15 minute walk away) which was so much better.
I’d say avoid visiting if you are young, alone or if you’re a woman as you don’t receive refunds for unused days if you decide to leave for whatever reason.
I don’t recommend coming to this hotel as a solo traveller or for a girls holiday as the surrounding area feels unsafe, especially at night.
My partner and I got pickpocketed before even reaching the hotel and the street the hotel was on really doesn’t feel safe for tourists.
The rooms are basic (expected) but also dirty which was off putting.
The walls are thin and you can hear your neighbours…
We checked out as soon as we could the next morning and explained these factors to the receptionists who were understanding that the surrounding area wasn’t ideal for us.
We did explain that plug sockets weren’t working properly either and moving rooms didn’t appeal to us as it wasn’t going to change the location and all the rooms would be the same level of cleanliness.
We moved to the old town (15 minute walk away) which was so much better.
I’d say avoid visiting if you are young, alone or if you’re a woman as you don’t receive refunds for unused days if you decide to leave for whatever reason.
Family traveller
Comment: 3 Jun 2026
Stayed in: May 2026
Reply to Giovanni
Dear Giovanni proprietor, you tell a lie, my sister and I checked in late evening on wed 27th of May, you were rude, we got stuck in the lift and other guests had to go get you to get us out, you didn't apologize or ask were we ok, our room was dirty, you never told us which streets to go or where was safe, we went out and found another safer cleaner hotel and were back to check out within an hour of checking into your hotel, I told you we were checking out and you asked "in the morning ?" I said no, now tonight, you asked why once and I said becaue we dont feel safe here, you shrugged your shoulders and pointed at cameras, I said no sorry we just don't feel safe, I asked for a refund and you said no, I asked could I habe the €44 city taxes back that I had just paid less than an hiur beforehand, you said no. The day we left Naples, Sunday, we had to go back and wait outside your hotel for our transport to airport, while there we saw another couple go into your hotel and come back out with a member of your staff carrying their bags to hotel across the street so I can only imagine they saw your rooms too.
Hotel response
Comment: 5 Jun 2026
You're making everything up but it doesn't matter. Negative reviews leave the time they find. The other couple had gone to another structure because they hadn't booked with us but since they often come back to us we still found them a place near us. If you really want to know the next day they were with us.
I'm sorry because you didn't talk to me but to my collaborators. I hope there will be an opportunity to get to know each other and catch up.
I'm sorry because you didn't talk to me but to my collaborators. I hope there will be an opportunity to get to know each other and catch up.
Family traveller
Comment: 1 Jun 2026
Stayed in: May 2026
Hotel Columbo a no no especially for women!!
Location central but surrounded on both sides by groups of migrant men hanging around drinking and arguing over so much as a cardboard box, very scary esp at night time, room was tiny, dirty, door was like plastic and our room was beside stairs for all to go by, v noisy, we checked out within an hour and found a much cleaner safer hotel with way friendlier staff. We were refused a refund and even refused giving back the 44 euro we'd just paid for city taxes,would not recommend this hotel more like hostel to anyone. Especially women travelling alone.
Hotel response
Comment: 3 Jun 2026
Dear guest, I'm sorry to contradict some of what you wrote: you're right about the outside environment giving a bad impression, but we always recommend the main roads, so when you came here, we reassured you about what to see and where not to go. When you left, you didn't say anything. We asked if there were any problems, and you said you had your own problems. You didn't ask for a refund. I'm sorry you're disparaging our work in this way.
Couple
Comment: 10 Feb 2026
Stayed in: Feb 2026
Nice little Gem
Nice hotel very central shops and restaurants near by. Free air conditioning and breakfast wasn't bad. Room cleaned every day and staff were friendly would return
Hotel response
Comment: 12 Feb 2026
Dear Guest
thank you for the kind words you have spent for us. We are happy that you have found yourself well and I take this opportunity to invite you to stay again at our facility so that we can confirm your opinion.
I wish all the best for you and thank you again for taking some of her time to leave us a review.
thank you for the kind words you have spent for us. We are happy that you have found yourself well and I take this opportunity to invite you to stay again at our facility so that we can confirm your opinion.
I wish all the best for you and thank you again for taking some of her time to leave us a review.
Location
Via Nolana 35 - Via Conforti 11A, Naples, 80142, Italy|1.7 km from city centre
Check in and check out
Check in from:
12:00
Check out before:
10:00
Good to know
Pets allowed free of charge
Extra beds are available for an additional charge, depending on the size of the room.
Hotel Colombo: FAQs
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