Hotel Zara Napoli

Name: Hotel Zara Napoli
Address: Via Firenze 81, Naples, 80142, Italy, Naples, Campania, 80142, Italy

+ 87

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Fast facts

Check in from:	12:30
Check out before:	11:00
Pets	Pets not allowed

Amenities

Wi-Fi

Parking

Air conditioning

Front desk 24 hour

Restaurant

Non-smoking

More about Hotel Zara Napoli

Hotel Zara Napoli

Hotel Zara Napoli is only 200 meters from the shops of Corso Umberto, a 5-minute walk from Napoli Centrale Train Station. Reception is open 24 hours a day, and free Wi-Fi is available.

Reviews from

Mentioned by travellers

Group traveller

Comment: 14 Jan 2026

Stayed in: Jan 2026

Worst ""hotel"" of my life!!

I wouldn't know where to start to review this ""hotel"" negatively.
Passwords? Dirt and decay.
Noisy rooms, it seemed to sleep in the stadium. There is only one window with no double window or balcony, which is why the noise is intolerable.
I thank a couple of friends who agreed to change rooms otherwise we would have returned home the same day.
20 euro to buy cleaning products for the room ..io allergic to dust I was not breathing. The floor begged for mercy! I had to buy a broom, mop, rags and clean my room.
Beds? Well blue bedspread with stains inside that just to think what they could be..help!
Beds without mattress covers, made terrible.
Bathroom? Impossible to shower. The water was not draining properly so after a few seconds of showering you found yourself with your feet soaking. Little water came out of it.
Towels provided by the hotel so worn that you can see through.
You flushed the toilet and the noise woke up half the building.
Hotel facilities? Nobody. Non-existent cleaning and stop.
Important to emphasize the state of degradation of the building.
Elevator period war 15-18, stairs that were probably not cleaned by the building. Elevator grille with meters of dust.
Very dirty entrance as everything else.
Had the staff been friendly at least. No, not even that. Little available and tolerant especially towards children.

Solo traveller

Comment: 14 Aug 2026

Stayed in: Jul 2026

Indescribable

Only close to the center, the rest does not exist... Good morning.. good evening... Shower.. towels.. etc!!

Solo traveller

Comment: 23 Jul 2026

Stayed in: Jul 2026

So-so

The specialty of this hotel is that you can check in and check out whenever you want; I found the owner very helpful in allowing me to leave at a rather inconvenient time. The only negative note is that as soon as I entered the room, an unpleasant smell could be perceived coming from the bathroom, not to mention the presence of hair inside the shower.

Anonymous traveller

Comment: 23 May 2026

Stayed in: May 2026

The first room we got was very small, cramped, and facing a dirty backyard, which was a bit disappointing. However, the staff were incredibly helpful and quickly moved us to a nicer and brighter room, which made a huge difference.
The area is quite rough, but the location is convenient. For a short stay in Naples, this is a very affordable option, and the helpful staff really improved our experience.

Anonymous traveller

Comment: 9 May 2026

Stayed in: May 2026

If you want an experience of amenities and dining not to mention room service, this is not the place.
However you pay what you get.
This was located walking distance to Garibaldi train station and close to shops and coffe shops.