Arnaboldi Palace
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Fast facts
Check in from: | 14:30 |
|---|---|
Check out before: | 12:00 |
Pets | Pets allowed free of charge |
Amenities
Wi-Fi
Parking
Air conditioning
Airport shuttle
Front desk 24 hour
Non-smoking
More about Arnaboldi Palace
Arnaboldi Palace
Housed in a late 19th-century building in Pavia historic centre, Arnaboldi Palace features a 100-m2 terrace and is furnished with antiques. Free bikes and free WiFi access are available to guests.
Reviews from 
Anonymous traveller
Comment: 22 Jun 2026
Stayed in: Jun 2026
Incredible hotel and service! The pope visited the city and we had problem getting a taxi. The staff of the hotel offered us a lift in their own car.
The hotel itself is very beautiful! I suggest everyone that spend a couple of days in Milan to spend one night in Pavia and this hotel.
The hotel itself is very beautiful! I suggest everyone that spend a couple of days in Milan to spend one night in Pavia and this hotel.
Family traveller
Comment: 17 May 2026
Stayed in: May 2026
A 500€ Nightmare: Total Bait-and-Switch, Broken Doors And furniture, and Arrogant Staff
This is hands down the worst hotel experience we have ever had. We travel frequently, but we have never encountered such utter indifference, coldness, and outright deception. If you are lured in by the stunning online photos, be warned: the reality is a complete scam.
Website vs. Reality: A Total Fraud
The pictures online promise modern, luxury accommodations. What we actually got for 500€ a night was a massive disappointment:
The Room: Extremely basic, heavily worn down, and visibly dirty. The furniture was stained and dated—nothing like the "palace" advertised.
The Security: The entrance door to our room couldn't even lock. It looked like it had survived a million police raids. For 500€ a night, we couldn't even feel safe traveling with our child.
The Excuse: "Two Owners" & Known Issues
When we complained, the management gave us a bizarre, unprofessional excuse. They claimed the property has two different owners and that our room was one of the "unrenovated" ones belonging to the other owner.
Shockingly, one receptionist even admitted that they always face issues with this room." If management knows the room is a disaster, why are they still charging 500€ a night for it?
Shocking Customer Service & Extortion
The staff's handling of the situation completely ruined our holiday. They treated us with pure arrogance and coldness:
No Help, No Discount: When we asked for a price reduction, they „tried to reach the owner“ whom (surprisingly) couldn’t reach and refused ANY discount whatsoever.
Take It or Leave It: Since it was May 1st (a major holiday), they knew we were trapped. They told us we could check out, but they would charge us the full 500€ for the night anyway, essentially saying, Good luck finding somewhere else."
The Next Day: When we tried to negotiate a lower rate for the second night, they arrogantly told us to just leave if we weren't happy with the price.
Obviously we pulled the plug and checked out.
Final Verdict: Avoid At All Costs
We contacted Booking.com for help, but unfortunately, they were unable to resolve the issue with the hotel. This place takes your money, gives you a run-down room, and then laughs in your face when you complain.
**Do not book here.** They are using beautiful photos of renovated rooms to trap families into paying luxury prices for substandard, broken rooms. **NEVER COMING BACK.**
Website vs. Reality: A Total Fraud
The pictures online promise modern, luxury accommodations. What we actually got for 500€ a night was a massive disappointment:
The Room: Extremely basic, heavily worn down, and visibly dirty. The furniture was stained and dated—nothing like the "palace" advertised.
The Security: The entrance door to our room couldn't even lock. It looked like it had survived a million police raids. For 500€ a night, we couldn't even feel safe traveling with our child.
The Excuse: "Two Owners" & Known Issues
When we complained, the management gave us a bizarre, unprofessional excuse. They claimed the property has two different owners and that our room was one of the "unrenovated" ones belonging to the other owner.
Shockingly, one receptionist even admitted that they always face issues with this room." If management knows the room is a disaster, why are they still charging 500€ a night for it?
Shocking Customer Service & Extortion
The staff's handling of the situation completely ruined our holiday. They treated us with pure arrogance and coldness:
No Help, No Discount: When we asked for a price reduction, they „tried to reach the owner“ whom (surprisingly) couldn’t reach and refused ANY discount whatsoever.
Take It or Leave It: Since it was May 1st (a major holiday), they knew we were trapped. They told us we could check out, but they would charge us the full 500€ for the night anyway, essentially saying, Good luck finding somewhere else."
The Next Day: When we tried to negotiate a lower rate for the second night, they arrogantly told us to just leave if we weren't happy with the price.
Obviously we pulled the plug and checked out.
Final Verdict: Avoid At All Costs
We contacted Booking.com for help, but unfortunately, they were unable to resolve the issue with the hotel. This place takes your money, gives you a run-down room, and then laughs in your face when you complain.
**Do not book here.** They are using beautiful photos of renovated rooms to trap families into paying luxury prices for substandard, broken rooms. **NEVER COMING BACK.**
Anonymous traveller
Comment: 25 Apr 2026
Stayed in: Apr 2026
This property is presented as a palace hotel experience, but in reality it is neither a palace nor a true hotel. The listing is highly misleading, and the photos shown do not accurately represent the actual property or guest experience.
The entrance is through a residential apartment-style building with trash bins at the entry, and the elevator accommodates only one person at a time, creating an uncomfortable first impression and an inconvenient stay.
At a rate of $360 per night, this experience falls far below reasonable expectations. Visitors come to Italy expecting authenticity, hospitality, and professionalism. Misleading accommodations like this damage trust and create a disappointing impression for tourists.
The entrance is through a residential apartment-style building with trash bins at the entry, and the elevator accommodates only one person at a time, creating an uncomfortable first impression and an inconvenient stay.
At a rate of $360 per night, this experience falls far below reasonable expectations. Visitors come to Italy expecting authenticity, hospitality, and professionalism. Misleading accommodations like this damage trust and create a disappointing impression for tourists.
Anonymous traveller
Comment: 20 May 2026
Stayed in: May 2026
Beautiful room and amazing breakfast. Everyone we met was very nice and helpful.
Couple
Comment: 6 Nov 2025
Stayed in: Oct 2025
experience not positive
We stayed only one night: not worth the price paid. Smells like locked in the room, broken toilet seat, no courtesy set. We were told we could leave the car to unload the suitcases, but time to get out to return to the car that someone had already thought to call the tow truck.
Very good location
Via Varese 8, Pavia, 27100, Italy|0.17 km from city centre
Check in and check out
Check in from:
14:30
Check out before:
12:00
Good to know
Pets allowed free of charge
Extra beds are available for an additional charge, depending on the size of the room.
Arnaboldi Palace: FAQs
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