Leonardo Boutique Hotel Rome Termini
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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 11:00 |
Pets | Pets allowed with an extra charge |
Amenities
Wi-Fi
Parking
Air conditioning
Fitness centre
Spa
Front desk 24 hour
More about Leonardo Boutique Hotel Rome Termini
Leonardo Boutique Hotel Rome Termini
Leonardo Boutique Hotel Rome Termini is 250 metres from Roma Termini Train Station and features a covered Jacuzzi® tub, located on the rooftop and available all year. It offers free Wi-Fi throughout and modern rooms with an LCD TV.
Reviews from 
Family traveller
Comment: 24 Aug 2026
Stayed in: Aug 2026
1 night pre stay before cruise - 5 stars
Fabulous hotel right by Rome Termini Station. Perfect for our 1 night stay before we embarked on a cruise. We celebrated my son’s birthday during our stay and had lovely decorations and complimentary water and wine waiting for us on arrival. Air conditioning lovely and a fab family room , loads of space and shower was ace! defo recommend this hotel , clean modern and bonus breakfast included. 5 stars ✨
Hotel response
Comment: 26 Aug 2026
Dear hayleyb1981,
Thank you very much for choosing Leonardo Boutique Hotel Rome Termini for your pre-cruise stay and for sharing such generous feedback. We are delighted to know your family break was memorable and that the birthday touches were appreciated.
It is a pleasure to hear you enjoyed the comfort of the family room and the convenience of our breakfast. Our location just a stone’s throw from Roma Termini is indeed ideal for onward travel and for exploring the city’s main sights.
We truly value your recommendation and look forward to welcoming you back on your next visit to Rome.
Kind regards,
Riccardo – Front Office Shiftleader
Thank you very much for choosing Leonardo Boutique Hotel Rome Termini for your pre-cruise stay and for sharing such generous feedback. We are delighted to know your family break was memorable and that the birthday touches were appreciated.
It is a pleasure to hear you enjoyed the comfort of the family room and the convenience of our breakfast. Our location just a stone’s throw from Roma Termini is indeed ideal for onward travel and for exploring the city’s main sights.
We truly value your recommendation and look forward to welcoming you back on your next visit to Rome.
Kind regards,
Riccardo – Front Office Shiftleader
Family traveller
Comment: 17 Aug 2026
Stayed in: Aug 2026
Nice hotel
Great location near Termini Station. Lots of restaurants nearby.
Room was nice but a bit compact. Breakfast was very good. Staff were friendly.. We got a free bottle of water on arrival in the room. Other drinks in the fridge cost..Room safe was a good size and free to use. I would recommend this hotel for a stay in Rome..
Room was nice but a bit compact. Breakfast was very good. Staff were friendly.. We got a free bottle of water on arrival in the room. Other drinks in the fridge cost..Room safe was a good size and free to use. I would recommend this hotel for a stay in Rome..
Hotel response
Comment: 20 Aug 2026
Dear Guest,
Thank you for sharing your impressions of your recent stay at Leonardo Boutique Hotel Rome Termini. We are delighted to hear that our location, breakfast, and the service from our team contributed positively to your visit.
It is a pleasure to know you found the room comfortable and well appointed, and that the in-room amenities were convenient. Your recommendation is greatly appreciated.
We value your feedback and look forward to welcoming you back on your next trip to Rome.
Kind regards,
Riccardo – Front Office Shift Leader
Thank you for sharing your impressions of your recent stay at Leonardo Boutique Hotel Rome Termini. We are delighted to hear that our location, breakfast, and the service from our team contributed positively to your visit.
It is a pleasure to know you found the room comfortable and well appointed, and that the in-room amenities were convenient. Your recommendation is greatly appreciated.
We value your feedback and look forward to welcoming you back on your next trip to Rome.
Kind regards,
Riccardo – Front Office Shift Leader
Couple
Comment: 15 Aug 2026
Stayed in: Aug 2026
Birthday trip
I booked this hotel for my fiance's birthday and the staff were brilliant organizing a few extras that I requested. The room was perfect and great AC available. The bathroom was a great size.
The location of the hotel was great around 30 minutes walk to the colosseum.
Train station was a 5 minute walk and great breakfast spots just around the corner from the hotel.
The only disappointment was the fact there was maintenance going on at the hotel during our stay which did awake us however this was advertised within the hotel and I appreciate it can't be helped by the staff.
Would definitely recommend as the maintenance was a one off issue and not a continued problem.
The location of the hotel was great around 30 minutes walk to the colosseum.
Train station was a 5 minute walk and great breakfast spots just around the corner from the hotel.
The only disappointment was the fact there was maintenance going on at the hotel during our stay which did awake us however this was advertised within the hotel and I appreciate it can't be helped by the staff.
Would definitely recommend as the maintenance was a one off issue and not a continued problem.
Hotel response
Comment: 20 Aug 2026
Dear kpatani,
Thank you for choosing Leonardo Boutique Hotel Rome Termini for such a special celebration and for sharing your experience. We are delighted that our team could assist with the birthday arrangements and that you found the room comfortable with effective air conditioning and a spacious bathroom.
We are pleased you enjoyed our convenient location near Roma Termini and within walking distance of key sights, as well as the nearby breakfast options. It is wonderful to know you would recommend us.
We are sorry for the disturbance you encountered during maintenance. We appreciate your understanding and are glad the rest of your stay was enjoyable.
We look forward to the pleasure of welcoming you back on a future visit to Rome.
Kind regards,
Riccardo – Front Office Shift Leader
Thank you for choosing Leonardo Boutique Hotel Rome Termini for such a special celebration and for sharing your experience. We are delighted that our team could assist with the birthday arrangements and that you found the room comfortable with effective air conditioning and a spacious bathroom.
We are pleased you enjoyed our convenient location near Roma Termini and within walking distance of key sights, as well as the nearby breakfast options. It is wonderful to know you would recommend us.
We are sorry for the disturbance you encountered during maintenance. We appreciate your understanding and are glad the rest of your stay was enjoyable.
We look forward to the pleasure of welcoming you back on a future visit to Rome.
Kind regards,
Riccardo – Front Office Shift Leader
Couple
Comment: 8 Aug 2026
Stayed in: Aug 2026
The smiths
My wife and I stayed here from 30th July til the 6th August all staff were amazing we had a wheelchair and had to use a stair lift which had to be operated by a staff member which was no problem any time we had to go out or return
Hotel response
Comment: 11 Aug 2026
Dear Guest,
Thank you for choosing Leonardo Boutique Hotel Rome Termini and for sharing your experience. We are delighted to know that our team were attentive throughout your stay.
It is a pleasure to hear that accessibility support met your needs and helped make your visit comfortable. Providing considerate assistance to every guest is central to our service philosophy.
We look forward to welcoming you back on your next visit to Rome.
Kind regards,
Riccardo – Front Office Shiftleader
Thank you for choosing Leonardo Boutique Hotel Rome Termini and for sharing your experience. We are delighted to know that our team were attentive throughout your stay.
It is a pleasure to hear that accessibility support met your needs and helped make your visit comfortable. Providing considerate assistance to every guest is central to our service philosophy.
We look forward to welcoming you back on your next visit to Rome.
Kind regards,
Riccardo – Front Office Shiftleader
Couple
Comment: 6 Aug 2026
Stayed in: Aug 2026
Hotel doesn't value privacy what so ever.
During my stay, I was in my room and undressed when a member of housekeeping opened my room door using a key. This was an embarrassing and upsetting invasion of my privacy, and it completely ruined my sense of security for the rest of the stay.
What disappointed me even more was how the hotel handled my complaint afterwards. Rather than acknowledging how distressing the incident was, they repeatedly focused on defending their procedures and staff. I was told that because my room key wasn’t in the electricity slot, the room appeared to be vacant. While that may explain why they attempted to access the room, it doesn’t change the fact that I was inside the room when the door was opened.
The hotel also stated that the door was only opened “slightly” and that the staff member did not see anything. That is not how I experienced the incident, and I was never shown any evidence to support those claims. I asked whether CCTV existed or had been reviewed, but instead of providing evidence, I was simply told that their investigation supported their employee’s account and that the matter was considered closed.
I was also surprised that the hotel brought up the fact that I had accidentally left my room key in the breakfast area on a different day. While I acknowledged that mistake, it had absolutely nothing to do with my complaint and felt like an attempt to shift the focus away from the issue I had raised.
What makes this even more concerning is that after reading other reviews, I found similar complaints from guests who reported housekeeping entering rooms unexpectedly. That made it difficult for me to accept the hotel’s statement that incidents of this nature had “never occurred” at the property.
Mistakes can happen, and I would have been far more understanding if the hotel had simply apologised and acknowledged my experience. Instead, I felt my concerns were dismissed and that protecting the hotel’s reputation took priority over addressing a guest’s legitimate complaint.
The manager came across as dismissive and rude throughout our correspondence, repeatedly defending the hotel rather than acknowledging the impact the incident had on me. So Unfortunately, because of both the incident itself and the way it was handled afterwards I would not feel comfortable staying at this hotel again and cannot recommend it to others who value their privacy.
What disappointed me even more was how the hotel handled my complaint afterwards. Rather than acknowledging how distressing the incident was, they repeatedly focused on defending their procedures and staff. I was told that because my room key wasn’t in the electricity slot, the room appeared to be vacant. While that may explain why they attempted to access the room, it doesn’t change the fact that I was inside the room when the door was opened.
The hotel also stated that the door was only opened “slightly” and that the staff member did not see anything. That is not how I experienced the incident, and I was never shown any evidence to support those claims. I asked whether CCTV existed or had been reviewed, but instead of providing evidence, I was simply told that their investigation supported their employee’s account and that the matter was considered closed.
I was also surprised that the hotel brought up the fact that I had accidentally left my room key in the breakfast area on a different day. While I acknowledged that mistake, it had absolutely nothing to do with my complaint and felt like an attempt to shift the focus away from the issue I had raised.
What makes this even more concerning is that after reading other reviews, I found similar complaints from guests who reported housekeeping entering rooms unexpectedly. That made it difficult for me to accept the hotel’s statement that incidents of this nature had “never occurred” at the property.
Mistakes can happen, and I would have been far more understanding if the hotel had simply apologised and acknowledged my experience. Instead, I felt my concerns were dismissed and that protecting the hotel’s reputation took priority over addressing a guest’s legitimate complaint.
The manager came across as dismissive and rude throughout our correspondence, repeatedly defending the hotel rather than acknowledging the impact the incident had on me. So Unfortunately, because of both the incident itself and the way it was handled afterwards I would not feel comfortable staying at this hotel again and cannot recommend it to others who value their privacy.
Hotel response
Comment: 7 Aug 2026
Dear Guest,
Thank you for taking the time to share your review with us once again.
We sincerely regret any discomfort this situation may have caused and would like to assure you that we take all matters relating to guest privacy and comfort extremely seriously. Protecting our guests' privacy is one of our highest priorities, and our housekeeping team is trained to carry out its duties with the utmost professionalism, discretion, and respect.
Following your complaint, we conducted a thorough review of all available information, including staff statements, system records, and the circumstances surrounding the incident.
According to the information available, we can confirm that the Housekeeping Supervisor acted in full accordance with the hotel's established procedures, there was no indication that the room was occupied. At the time the supervisor approached your room, no room key was detected in the energy-saving slot, a fact that has been verified through our system records. As a result, there was no indication that the room was occupied.
These procedures are specifically designed to avoid disturbing guests and to ensure that rooms are only accessed when there is a reasonable belief that they are vacant.
While we fully understand that your perception of the event differs from the conclusions reached during our investigation, the evidence reviewed indicates that the staff member acted appropriately and in accordance with the procedures and information available at the time.
We hope this explanation helps clarify the circumstances and address your concerns. Although we regret that this incident has left you with a negative impression, we remain confident that the correct procedures were followed throughout.
Thank you for your understanding. We sincerely hope to have the opportunity to welcome you back to our property in the future and provide you with the high standard of service we strive to deliver.
Kind regards,
Claudia, Operations Manager
Thank you for taking the time to share your review with us once again.
We sincerely regret any discomfort this situation may have caused and would like to assure you that we take all matters relating to guest privacy and comfort extremely seriously. Protecting our guests' privacy is one of our highest priorities, and our housekeeping team is trained to carry out its duties with the utmost professionalism, discretion, and respect.
Following your complaint, we conducted a thorough review of all available information, including staff statements, system records, and the circumstances surrounding the incident.
According to the information available, we can confirm that the Housekeeping Supervisor acted in full accordance with the hotel's established procedures, there was no indication that the room was occupied. At the time the supervisor approached your room, no room key was detected in the energy-saving slot, a fact that has been verified through our system records. As a result, there was no indication that the room was occupied.
These procedures are specifically designed to avoid disturbing guests and to ensure that rooms are only accessed when there is a reasonable belief that they are vacant.
While we fully understand that your perception of the event differs from the conclusions reached during our investigation, the evidence reviewed indicates that the staff member acted appropriately and in accordance with the procedures and information available at the time.
We hope this explanation helps clarify the circumstances and address your concerns. Although we regret that this incident has left you with a negative impression, we remain confident that the correct procedures were followed throughout.
Thank you for your understanding. We sincerely hope to have the opportunity to welcome you back to our property in the future and provide you with the high standard of service we strive to deliver.
Kind regards,
Claudia, Operations Manager
Excellent location
Via Marghera, 47, Castro Pretorio, Rome, 00185, Italy|1.68 km from city centre
Check in and check out
Check in from:
14:00
Check out before:
11:00
Good to know
Pets allowed with an extra charge
Please contact the hotel for details about adding extra beds.
Leonardo Boutique Hotel Rome Termini: FAQs
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