Novotel Roma Est
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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets allowed |
Amenities
Wi-Fi
Parking
Pool
Fitness centre
Front desk 24 hour
Restaurant
More about Novotel Roma Est
Novotel Roma Est
Novotel Roma Est has a restaurant, seasonal outdoor swimming pool, a fitness room and one bar in Rome. 6 km from Via Tiburtina and 12 km from Porta Maggiore, the property features a shared lounge and a garden.
Reviews from 
Family traveller
Comment: 29 Jun 2026
Stayed in: Jun 2026
Great hotel
Fantastic stay! I was here with my family for the regional swimming championship, and we had a great time. It is an excellent hotel located just outside the chaos of the city center but easily reachable from the ring road. The facility is modern, spacious, and perfect for those traveling with children. The rooms are spacious, clean, and equipped with very comfortable beds. The real strong point is the in-house restaurant: we ate divinely, with delicious dishes and an excellent quality/price ratio. The abundant buffet breakfast is also excellent. Friendly staff and an outdoor pool that makes the stay even more relaxing. Highly recommended!!!
Hotel response
Comment: 29 Jul 2026
Gentile Ospite,
la ringrazio per la bellissima recensione che condividerò con tutto lo staff.
Sperando di rivederci presto le porgo cordiali saluti,
A presto
Sergio Mobilia
la ringrazio per la bellissima recensione che condividerò con tutto lo staff.
Sperando di rivederci presto le porgo cordiali saluti,
A presto
Sergio Mobilia
Family traveller
Comment: 17 Jun 2026
Stayed in: Jun 2026
Mother & daughter
Novatel East is a good hotel but definitely not 4 or 3 star hotel. It’s more like 2 star . I wish they have been honest about the local public transportation near the hotel area . However unless you are renting a car or have prearranged group transportation do not rent this hotel. The closest public transportation is about 20 minutes walk and you have to walk in a farm area with lights. Upper from the closest train station is €4 going back..
Hotel response
Comment: 29 Jun 2026
Dear Guest,
Thank you for taking the time to share your feedback.
We are sorry that your stay did not meet your expectations.
While we fully respect your personal opinion regarding our hotel, we would like to clarify a few points for future readers. Our property is officially classified as a four-star hotel and complies with the standards required for this category.
Our location is clearly indicated on every booking platform before reservation. The hotel is connected to the city by a direct train service to Roma Tiburtina station, as well as taxi services. As with many hotels located outside a city centre, travel times naturally differ from those of centrally located properties.
We appreciate your comments and remain committed to continuously improving the experience we offer all our guests.
Kind regards,
Sergio Mobilia
Thank you for taking the time to share your feedback.
We are sorry that your stay did not meet your expectations.
While we fully respect your personal opinion regarding our hotel, we would like to clarify a few points for future readers. Our property is officially classified as a four-star hotel and complies with the standards required for this category.
Our location is clearly indicated on every booking platform before reservation. The hotel is connected to the city by a direct train service to Roma Tiburtina station, as well as taxi services. As with many hotels located outside a city centre, travel times naturally differ from those of centrally located properties.
We appreciate your comments and remain committed to continuously improving the experience we offer all our guests.
Kind regards,
Sergio Mobilia
Family traveller
Comment: 29 Jul 2026
Hotel is meh, restaurant is to be avoided!!
Family trip for 4. For the positive: The room is small but quite comfortable. Free underground parking which is very appreciated. The pool is nice.
On the negative side: The hotel's location is really out of the way and right next to the highway. Tourist tax of over €120 for 4 nights. Worst of all: the restaurant. It's the worst restaurant I have ever eaten at! Super salty carbonara pasta, bruschetta with 40 minutes of prep time for 3 slices of bread with 1 slice of brie on each, 3 walnut pieces, 1 leaf of lamb's lettuce, ultra-spicy multicolored tagliatelle, the blandest margarita pizza in the world, all for €55. Honestly, 5 minutes away by car, there is a real pizzeria called Passa Parola. A treat: 4 huge, very good pizzas for $42.
On the negative side: The hotel's location is really out of the way and right next to the highway. Tourist tax of over €120 for 4 nights. Worst of all: the restaurant. It's the worst restaurant I have ever eaten at! Super salty carbonara pasta, bruschetta with 40 minutes of prep time for 3 slices of bread with 1 slice of brie on each, 3 walnut pieces, 1 leaf of lamb's lettuce, ultra-spicy multicolored tagliatelle, the blandest margarita pizza in the world, all for €55. Honestly, 5 minutes away by car, there is a real pizzeria called Passa Parola. A treat: 4 huge, very good pizzas for $42.
Hotel response
Comment: 30 Jul 2026
Bonjour,
Nous vous remercions d’avoir pris le temps de partager votre expérience, même si nous sommes sincèrement désolés de constater qu’elle n’a pas été à la hauteur de vos attentes.
Nous sommes heureux que vous ayez apprécié le parking gratuit, la piscine ainsi que le confort de votre chambre. En revanche, nous regrettons profondément votre déception concernant votre expérience au restaurant. Les délais de service ainsi que la qualité des plats que vous décrivez ne correspondent absolument pas aux standards que nous souhaitons offrir à nos clients.
Soyez assuré que votre commentaire a été transmis à notre Chef et à notre équipe de restauration afin d’analyser les points que vous soulevez et d’apporter les améliorations nécessaires.
Nous espérons avoir l’opportunité de vous accueillir à nouveau afin de vous offrir une expérience bien différente, plus conforme à la qualité de service que nous souhaitons garantir.
Cordialement,
Sergio Mobilia - general manager
Nous vous remercions d’avoir pris le temps de partager votre expérience, même si nous sommes sincèrement désolés de constater qu’elle n’a pas été à la hauteur de vos attentes.
Nous sommes heureux que vous ayez apprécié le parking gratuit, la piscine ainsi que le confort de votre chambre. En revanche, nous regrettons profondément votre déception concernant votre expérience au restaurant. Les délais de service ainsi que la qualité des plats que vous décrivez ne correspondent absolument pas aux standards que nous souhaitons offrir à nos clients.
Soyez assuré que votre commentaire a été transmis à notre Chef et à notre équipe de restauration afin d’analyser les points que vous soulevez et d’apporter les améliorations nécessaires.
Nous espérons avoir l’opportunité de vous accueillir à nouveau afin de vous offrir une expérience bien différente, plus conforme à la qualité de service que nous souhaitons garantir.
Cordialement,
Sergio Mobilia - general manager
Business traveller
IT
Comment: 27 Jun 2026
Stayed in: Jun 2026
One of the worst Novotels.
I often stay with the Novotel chain, but I must say this was the worst one I have stayed in. Located in a suburban area among abandoned buildings and in total decay, the structure presents a 90s style both in decor and services. Used by foreign tourist groups, it is certainly not up to the declared 4 stars.
Hotel response
Comment: 29 Jun 2026
Gentile Ospite,
La ringraziamo per aver condiviso la Sua opinione.
Ci dispiace leggere che il Suo soggiorno non abbia soddisfatto le aspettative, soprattutto considerando la Sua esperienza con altri hotel Novotel.
La posizione della nostra struttura è chiaramente indicata su tutti i principali canali di prenotazione e viene scelta ogni giorno da numerosi ospiti proprio per la vicinanza al Grande Raccordo Anulare e al polo commerciale
Per quanto riguarda lo stile della struttura, siamo consapevoli che possa non incontrare i gusti di tutti. Negli ultimi anni abbiamo comunque investito in continui interventi di miglioramento dei servizi e continueremo a farlo per offrire un’esperienza sempre migliore.
Ci auguriamo di poterLa accogliere nuovamente in futuro per farLe rivalutare la Sua impressione.
Cordiali saluti
Sergio Mobilia
La ringraziamo per aver condiviso la Sua opinione.
Ci dispiace leggere che il Suo soggiorno non abbia soddisfatto le aspettative, soprattutto considerando la Sua esperienza con altri hotel Novotel.
La posizione della nostra struttura è chiaramente indicata su tutti i principali canali di prenotazione e viene scelta ogni giorno da numerosi ospiti proprio per la vicinanza al Grande Raccordo Anulare e al polo commerciale
Per quanto riguarda lo stile della struttura, siamo consapevoli che possa non incontrare i gusti di tutti. Negli ultimi anni abbiamo comunque investito in continui interventi di miglioramento dei servizi e continueremo a farlo per offrire un’esperienza sempre migliore.
Ci auguriamo di poterLa accogliere nuovamente in futuro per farLe rivalutare la Sua impressione.
Cordiali saluti
Sergio Mobilia
Business traveller
Comment: 9 Jun 2026
Stayed in: Jun 2026
Terrible!
A real dump! Dirty, neglected, and inattentive and incompetent staff! They even gave another guest the key to my room. Certainly not a 4-star hotel as it claims.... Terrible experience, never again!!!
Hotel response
Comment: 29 Jun 2026
Gentile Ospite,
La ringraziamo per aver condiviso la Sua opinione.
Ci dispiace leggere che la Sua esperienza non abbia soddisfatto le Sue aspettative. Le valutazioni espresse, tuttavia, non rispecchiano gli standard di qualità, pulizia e servizio che quotidianamente ci impegniamo a garantire e che vengono riconosciuti dalla grande maggioranza dei nostri ospiti.
Ogni segnalazione rappresenta per noi un’importante opportunità di miglioramento e il nostro staff è sempre a disposizione durante il soggiorno per intervenire tempestivamente e trovare una soluzione a eventuali criticità.
Ci auguriamo che in futuro possa concederci una nuova opportunità per offrirLe un’esperienza più in linea con gli standard di ospitalità che contraddistinguono il marchio Novotel.
Cordiali saluti
Sergio
La ringraziamo per aver condiviso la Sua opinione.
Ci dispiace leggere che la Sua esperienza non abbia soddisfatto le Sue aspettative. Le valutazioni espresse, tuttavia, non rispecchiano gli standard di qualità, pulizia e servizio che quotidianamente ci impegniamo a garantire e che vengono riconosciuti dalla grande maggioranza dei nostri ospiti.
Ogni segnalazione rappresenta per noi un’importante opportunità di miglioramento e il nostro staff è sempre a disposizione durante il soggiorno per intervenire tempestivamente e trovare una soluzione a eventuali criticità.
Ci auguriamo che in futuro possa concederci una nuova opportunità per offrirLe un’esperienza più in linea con gli standard di ospitalità che contraddistinguono il marchio Novotel.
Cordiali saluti
Sergio
Location
Via Andrea Noale 291, Municipio Roma VI, Rome, 00155, Italy|10.48 km from city centre
Check in and check out
Check in from:
14:00
Check out before:
12:00
Good to know
Pets allowed
Please contact the hotel for details about adding extra beds.
Novotel Roma Est: FAQs
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