Please inform Penta Luxury House in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. This is not a hotel with 24/7 reception. A designated staff member is present in the building from 09:00 to 11:00. The property has a lift that’s accessed via five steps. Please note that the property is not suitable for guests with reduced mobility. Guests arriving outside check-in hours are advised to contact the property before their stay. If guests wish to arrive in the morning, we cannot guarantee that the room will be ready, but they can come to the property and leave their luggage, after notifying the property. Please note that a surcharge applies for arrivals after check-in hours: - Free of charge from 18:00 to 21:00 (self check-in) - EUR 15 from 21:00to 23:00 For the late check in, it is required to pay in advance. All requests for late arrival are subject to confirmation by the property. The latest possible check-in, even if paying the surcharge, is 23:00.