Residenza Isabella
+ 14
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Fast facts
Check in from: | 16:00 |
|---|---|
Check out before: | 11:30 |
Pets | Pets allowed with an extra charge |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Parking
Air conditioning
Pool
Non-smoking
Laundry
More about Residenza Isabella
Residenza Isabella
Boasting pool with a view, garden and views of garden, Residenza Isabella is set in Spello, 31 km from Perugia Cathedral. The property has mountain and pool views, and is 11 km from Train Station Assisi.
Reviews from 
Family traveller
Comment: 9 Sep 2025
Stayed in: Sep 2025
Great location and convenient for visits to nearby cities.
The house is very nice in rustic style. Spacious enough for 3 people.
The added value is the garden and the beautiful swimming pool.
Equally welcome is the possibility of grilling, right near the pool.
It would be useful (almost indispensable) to install mosquito nets on the windows and French doors, as mosquitoes really test patience and ruin relaxation that in this location would be excellent.
Very close to Assisi and Spello, very close to Spoleto and Gubbio.
The added value is the garden and the beautiful swimming pool.
Equally welcome is the possibility of grilling, right near the pool.
It would be useful (almost indispensable) to install mosquito nets on the windows and French doors, as mosquitoes really test patience and ruin relaxation that in this location would be excellent.
Very close to Assisi and Spello, very close to Spoleto and Gubbio.
Family traveller
Comment: 5 Aug 2019
Stayed in: Jul 2019
We really wanted to love this place...
We really wanted to love this place. We actually thought it would be our favorite rental during our month long tour through parts of Europe. That wasn't the case...
There were some great, positive features though. The pool and the landscaping are truly lovely. The host's son and daughter in law are very helpful and really tried very hard to resolve some of the issues that arose. The son and daughter in law were delightful, good people. Another plus was the house was not too far from some stores. There is an awesome grill if you want to cook out, and there are nice dining tables to enjoy outside on the patio.
Also, let me say that I am a huge fan of vacation home rentals. We rent on average 10+ different vacation rental homes each year due to business and recreational travels. We also own a couple of vacation rentals that we manage ourselves. So, we are very familiar with the ups and downs of vacation rentals and we understand that not all experiences are as enjoyable as others. And we try to be very patient when a stay isn't as satisfactory as we had hoped. This place though, had more issues than we were able to overcome. I thought for days about whether or not I should leave a negative review, because I depend on reviews in my business too, and I know how harmful one can be. But at the same time, we chose this place based largely on all the great reviews, and I really wish as a traveler, someone else would have mentioned some of these problems so that we could made a more informed choice and maybe avoided some problematic situations.
First, a small issue, but one to mention, is the host speaks no English. I am not saying I think that everyone should speak English, but because unfortunately, I speak no Italian, I booked our stays based on descriptions stating there was an English speaker on site. When we arrived, the host tried communicating by google translate, which although helpful, is not the same as speaking the same language. The hosts later did enlist the help of their daughter in law, who does speak English.
Next, The description states wifi is available in all the apartments. When we arrived we were told the wifi would only work if we stood close to the windows. When we could not get any signal in our apartment, we were told we would need to sit on a bench that sits in the middle of the yard in front of the main office. This is problematic because I run my business online and could not sit in the middle of the yard for the entire stay. The host threw her hands in the air and walked away from us when we voiced our complaints. However, the son and daughter in law (who were awesome) went to town and bought a portable hot spot for us to use in our unit.
Next, the apartment is advertised with AC. While there are AC units in the units, some do not work at all and the others do not cool very well. It was very hot during our stay and we couldn't cool the rooms down.
Also, we were looking forward to a calm, tranquil visit like so many other reviewers stated they enjoyed. But when we arrived there was loud soccer game of about 10 teens in the yard just outside our windows, that ended with the big group of adolescent boys playing in the pool for several hours. It seems that all the boys were friends and family of the host. They did all leave the property that night after the pool party.
The biggest problem though was this. 3 of the 4 people in our party went to town the morning after we checked in, leaving one person in the apartment in bed. Shortly after we left, the host came into the apartment (assuming we were all gone) and wandered around. The guest that was left at the apartment thought the footsteps he heard wandering around the apartment was another family member, until the host walked into the bedroom where the guest was laying in bed, scarcely clothed. The host saw him, looked surprised, waved and left the apartment. When I arrived back at the apartment, I immediately tried unsuccessfully to contact the host to address the issue. Then I called the booking website to report the matter and tell them we would be leaving. They called the host on our behalf and then informed us that the host had been reached and had agreed to refund us the remaining nights in cash. Within an hour, the host came and asked why we were leaving. Again, the lack of a similar language to speak in was an issue, and they called the daughter in law that speaks English to translate for us again. When we explained we were very uncomfortable with their unannounced entry and that they cannot come into an apartment while its rented, without asking. He said he came in because he thought we left the AC on and he came in to turn it off. I explained that one of us was still in the apartment, sleeping barely clothed, and that even if no one was in the apartment, they rented the apartment to us with AC, and therefore that was not a reason to enter. He became very irate. The conversation ended with the host yelling that this was "HIS HOUSE!" and he "COULD DO WHAT HE WANTED"(In Italian, of course) while shaking his fists at us.
To be completely fair, we did get a refund of the unused nights, but we got it when the host threw the cash at us while yelling, "Bonjourno!" in a very sarcastic tone.
Now I do realize there are a ton of excellent, beautiful reviews for this place, so I am assuming the hosts were having a really off week during our visit, but as I mentioned before, reviews are designed to help travlers decide where is the best place for them to stay, based on their personal needs and circumstances. Therefore, I felt a responsibiity to write this review.
There were some great, positive features though. The pool and the landscaping are truly lovely. The host's son and daughter in law are very helpful and really tried very hard to resolve some of the issues that arose. The son and daughter in law were delightful, good people. Another plus was the house was not too far from some stores. There is an awesome grill if you want to cook out, and there are nice dining tables to enjoy outside on the patio.
Also, let me say that I am a huge fan of vacation home rentals. We rent on average 10+ different vacation rental homes each year due to business and recreational travels. We also own a couple of vacation rentals that we manage ourselves. So, we are very familiar with the ups and downs of vacation rentals and we understand that not all experiences are as enjoyable as others. And we try to be very patient when a stay isn't as satisfactory as we had hoped. This place though, had more issues than we were able to overcome. I thought for days about whether or not I should leave a negative review, because I depend on reviews in my business too, and I know how harmful one can be. But at the same time, we chose this place based largely on all the great reviews, and I really wish as a traveler, someone else would have mentioned some of these problems so that we could made a more informed choice and maybe avoided some problematic situations.
First, a small issue, but one to mention, is the host speaks no English. I am not saying I think that everyone should speak English, but because unfortunately, I speak no Italian, I booked our stays based on descriptions stating there was an English speaker on site. When we arrived, the host tried communicating by google translate, which although helpful, is not the same as speaking the same language. The hosts later did enlist the help of their daughter in law, who does speak English.
Next, The description states wifi is available in all the apartments. When we arrived we were told the wifi would only work if we stood close to the windows. When we could not get any signal in our apartment, we were told we would need to sit on a bench that sits in the middle of the yard in front of the main office. This is problematic because I run my business online and could not sit in the middle of the yard for the entire stay. The host threw her hands in the air and walked away from us when we voiced our complaints. However, the son and daughter in law (who were awesome) went to town and bought a portable hot spot for us to use in our unit.
Next, the apartment is advertised with AC. While there are AC units in the units, some do not work at all and the others do not cool very well. It was very hot during our stay and we couldn't cool the rooms down.
Also, we were looking forward to a calm, tranquil visit like so many other reviewers stated they enjoyed. But when we arrived there was loud soccer game of about 10 teens in the yard just outside our windows, that ended with the big group of adolescent boys playing in the pool for several hours. It seems that all the boys were friends and family of the host. They did all leave the property that night after the pool party.
The biggest problem though was this. 3 of the 4 people in our party went to town the morning after we checked in, leaving one person in the apartment in bed. Shortly after we left, the host came into the apartment (assuming we were all gone) and wandered around. The guest that was left at the apartment thought the footsteps he heard wandering around the apartment was another family member, until the host walked into the bedroom where the guest was laying in bed, scarcely clothed. The host saw him, looked surprised, waved and left the apartment. When I arrived back at the apartment, I immediately tried unsuccessfully to contact the host to address the issue. Then I called the booking website to report the matter and tell them we would be leaving. They called the host on our behalf and then informed us that the host had been reached and had agreed to refund us the remaining nights in cash. Within an hour, the host came and asked why we were leaving. Again, the lack of a similar language to speak in was an issue, and they called the daughter in law that speaks English to translate for us again. When we explained we were very uncomfortable with their unannounced entry and that they cannot come into an apartment while its rented, without asking. He said he came in because he thought we left the AC on and he came in to turn it off. I explained that one of us was still in the apartment, sleeping barely clothed, and that even if no one was in the apartment, they rented the apartment to us with AC, and therefore that was not a reason to enter. He became very irate. The conversation ended with the host yelling that this was "HIS HOUSE!" and he "COULD DO WHAT HE WANTED"(In Italian, of course) while shaking his fists at us.
To be completely fair, we did get a refund of the unused nights, but we got it when the host threw the cash at us while yelling, "Bonjourno!" in a very sarcastic tone.
Now I do realize there are a ton of excellent, beautiful reviews for this place, so I am assuming the hosts were having a really off week during our visit, but as I mentioned before, reviews are designed to help travlers decide where is the best place for them to stay, based on their personal needs and circumstances. Therefore, I felt a responsibiity to write this review.
Group traveller
Comment: 19 Aug 2018
Stayed in: Jun 2018
Trip of a lifetime
The villa is situated in beautiful countryside surrounded by fields of sun flowers and grape vines. Our part of the property had spacious sitting room kitchen ground floor bedroom and stairs leading to landing room with large deters single bed table etc and separate bedroom and bathroom. All the rooms have good quality furniture and the walls are adorned with many lovely prints. There is a picnic area outsude a swimming pool and even bikes to be borrowed. The owners are charming and nothing is too much trouble. They speak very little English but we got by. It's very quiet and peaceful like entering another age.
Family traveller
Comment: 2 Jun 2017
Stayed in: May 2017
Birds singing and historic and stylish apartment
We spent there two weeks. Great location, view to Assisi and Spello, perfectly arranged apartment and maintained garden, large grass lawn and full of flowers, around green fields and farms, but only 6 minute drive to main highway. You may enjoy the birds singing, no noise (3 pair trains per day, but quite). The hosts are very friendly, ready to help in any question at a glance. The apartment has historic and stylish furniture, lot of pictures, painted by local artist - very ambient. The kitchen is fully equipped, everything you may need is there. To each bedroom its own bathroom! I recommend the apartment to everyone, who wish to spend an excellent week in Umbria! No stress, no problems, just enjoy the Sun and clean air, along with the historic cities.
Family traveller
DK
Comment: 19 Jul 2017
Stayed in: Jul 2017
Luxury in Umbria
Great place to stay if you want an apartment with plenty of space, nice landlord, fully equipped kitchen, the ambience of Umbrian living, private pool, great view to the mountains and short distance to the city centre (Spello).
Can't say I missed anything. Was here as a family of 5. 3 children age 4, 8 & 10. In July.
Can't say I missed anything. Was here as a family of 5. 3 children age 4, 8 & 10. In July.
Excellent location
Via Delle Vigne 2, Spello, 06038, Italy|2.64 km from city centre
Check in and check out
Check in from:
16:00
Check out before:
11:30
Good to know
Children are welcome at this hotel
17 years old and under
R 374 (EUR20) per person per night
3 years old and under
R 374 (EUR20) per person per night
Pets allowed with an extra charge
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Please let the property know your expected arrival time in advance. You can use the Special Requests box when booking or contact the property. You are advised to bring your own vehicle as the property is not serviced by public transport. Final cleaning is included.
This hotel accepts the following payment methods:
Cash
Residenza Isabella: FAQs
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