Hotel Caparena
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 11:00 |
Pets | Pets not allowed |
Amenities
Wi-Fi
Parking
Air conditioning
Airport shuttle
Pool
Fitness centre
More about Hotel Caparena
Hotel Caparena
Set in Mediterranean gardens, Hotel Caparena & Wellness Club offers an outdoor pool and a sea-view terrace, just a few steps from a private beach. Wi-Fi and parking are free.
Reviews from 
Family traveller
Comment: 20 Aug 2026
Stayed in: Aug 2026
An extraordinary experience, especially at the table
Staying at Hotel Caparena was a real pleasure, but the best memory is undoubtedly linked to the dining. The restaurant is an authentic surprise: a well-kept environment, refined without being overly formal, and an atmosphere capable of transforming every meal into a special moment.
The cuisine won us over with the quality of the raw materials, the balance of flavors, and the care with which each dish is presented. You can perceive great attention to detail, from the choice of ingredients to the composition, up to the service, which is always professional, kind, and discreet. Each course seemed designed not only to satisfy, but to tell the story of the territory and enhance tradition with a creative and elegant touch.
Particularly pleasant was the feeling of being in a place where hospitality is experienced naturally: nothing is left to chance, but everything appears spontaneous and never forced. The staff knew how to accompany us with competence and cordiality, contributing decisively to the success of the evening.
Hotel Caparena is therefore much more than a beautiful property: it is a place where the stay becomes an experience and the dining represents one of its absolute strong points. A cuisine capable of moving you, service that is up to the task, and an atmosphere that stays in your heart.
One of those experiences that ends with only one thought: when can we return? Absolutely recommended.
The cuisine won us over with the quality of the raw materials, the balance of flavors, and the care with which each dish is presented. You can perceive great attention to detail, from the choice of ingredients to the composition, up to the service, which is always professional, kind, and discreet. Each course seemed designed not only to satisfy, but to tell the story of the territory and enhance tradition with a creative and elegant touch.
Particularly pleasant was the feeling of being in a place where hospitality is experienced naturally: nothing is left to chance, but everything appears spontaneous and never forced. The staff knew how to accompany us with competence and cordiality, contributing decisively to the success of the evening.
Hotel Caparena is therefore much more than a beautiful property: it is a place where the stay becomes an experience and the dining represents one of its absolute strong points. A cuisine capable of moving you, service that is up to the task, and an atmosphere that stays in your heart.
One of those experiences that ends with only one thought: when can we return? Absolutely recommended.
Hotel response
Comment: 22 Aug 2026
Gentile Sergio,
Leggere una recensione così approfondita, poetica ed entusiasta è motivo di pura gioia e profondo orgoglio per tutti noi. La ringraziamo di cuore per aver dedicato il Suo tempo a descrivere in modo così dettagliato l'esperienza vissuta all'Hotel Caparena e, in particolare, al nostro ristorante.
Sapere che la nostra proposta gastronomica è riuscita a emozionarLa, valorizzando la tradizione del territorio con equilibrio e creatività, rappresenta il premio più grande per la nostra brigata di cucina. È motivo di grande soddisfazione leggere le Sue parole sul nostro personale di sala: perseguiamo ogni giorno l'idea di un'ospitalità spontanea e mai costruita, capace di far sentire l'ospite accolto con naturalezza e discrezione.
Condividerò il Suo bellissimo messaggio con tutto il team di ristorazione, per i quali le Sue parole saranno una straordinaria fonte di motivazione.
Alla Sua domanda, "quando possiamo tornare?", rispondiamo che le nostre porte per Lei saranno sempre aperte. La aspettiamo a Taormina per regalarLe un altro viaggio nei sapori e nel relax!
Un cordiale e caloroso saluto. La Direzione
Leggere una recensione così approfondita, poetica ed entusiasta è motivo di pura gioia e profondo orgoglio per tutti noi. La ringraziamo di cuore per aver dedicato il Suo tempo a descrivere in modo così dettagliato l'esperienza vissuta all'Hotel Caparena e, in particolare, al nostro ristorante.
Sapere che la nostra proposta gastronomica è riuscita a emozionarLa, valorizzando la tradizione del territorio con equilibrio e creatività, rappresenta il premio più grande per la nostra brigata di cucina. È motivo di grande soddisfazione leggere le Sue parole sul nostro personale di sala: perseguiamo ogni giorno l'idea di un'ospitalità spontanea e mai costruita, capace di far sentire l'ospite accolto con naturalezza e discrezione.
Condividerò il Suo bellissimo messaggio con tutto il team di ristorazione, per i quali le Sue parole saranno una straordinaria fonte di motivazione.
Alla Sua domanda, "quando possiamo tornare?", rispondiamo che le nostre porte per Lei saranno sempre aperte. La aspettiamo a Taormina per regalarLe un altro viaggio nei sapori e nel relax!
Un cordiale e caloroso saluto. La Direzione
Couple
Comment: 5 Aug 2026
Stayed in: Aug 2026
Relaxation and scenic and cultural beauty
The experience was overall positive. The location of the property is very suitable and allows for complete relaxation on the beach. The breakfast is abundant and varied. I would like to point out the availability of the reception staff and, above all, the kindness of the staff in charge of the transfer to Taormina.
I would, however, like to point out the following issue: the beach bar attendant on duty on August 4 and 5 showed poor manners and, despite my request, did not provide a receipt for four drinks. He also applied charges that were not listed on the displayed menu.
I would, however, like to point out the following issue: the beach bar attendant on duty on August 4 and 5 showed poor manners and, despite my request, did not provide a receipt for four drinks. He also applied charges that were not listed on the displayed menu.
Hotel response
Comment: 8 Aug 2026
Gentile Ospite,
La ringraziamo per aver condiviso il Suo riscontro e per le belle parole dedicate alla nostra posizione sul mare, alla ricca colazione e alla cortesia del personale di reception e dei nostri autisti.
Siamo invece rammaricati per le incomprensioni riscontrate al bar della spiaggia. Ci teniamo innanzitutto a ricordare che, per tutti gli ospiti che soggiornano in albergo, le varie consumazioni e i servizi usufruiti nei diversi punti della struttura (bar spiaggia, bar piscina, centro benessere, ecc.) vengono comodamente addebitati sul conto della camera, per poi essere saldati al momento del checkout con il rilascio della regolare fattura o scontrino fiscale comprensivo di tutti i servizi usufruiti.
Detto questo, la trasparenza dei prezzi, la chiarezza dei conti e l'assoluta educazione verso i nostri ospiti sono principi fondamentali e inderogabili del nostro operato. Il comportamento e le difformità da Lei descritte non rispecchiano affatto i nostri standard.
Abbiamo già provveduto a richiamare l'attenzione della gestione del bar per assicurarci che ogni interazione e ogni informazione sui listini siano sempre impeccabili.
Speriamo davvero di avere l'opportunità di riaccoglierLa in futuro all'Hotel Caparena per regalarLe un soggiorno del tutto privo di sbavature.
Cordiali saluti. La Direzione
La ringraziamo per aver condiviso il Suo riscontro e per le belle parole dedicate alla nostra posizione sul mare, alla ricca colazione e alla cortesia del personale di reception e dei nostri autisti.
Siamo invece rammaricati per le incomprensioni riscontrate al bar della spiaggia. Ci teniamo innanzitutto a ricordare che, per tutti gli ospiti che soggiornano in albergo, le varie consumazioni e i servizi usufruiti nei diversi punti della struttura (bar spiaggia, bar piscina, centro benessere, ecc.) vengono comodamente addebitati sul conto della camera, per poi essere saldati al momento del checkout con il rilascio della regolare fattura o scontrino fiscale comprensivo di tutti i servizi usufruiti.
Detto questo, la trasparenza dei prezzi, la chiarezza dei conti e l'assoluta educazione verso i nostri ospiti sono principi fondamentali e inderogabili del nostro operato. Il comportamento e le difformità da Lei descritte non rispecchiano affatto i nostri standard.
Abbiamo già provveduto a richiamare l'attenzione della gestione del bar per assicurarci che ogni interazione e ogni informazione sui listini siano sempre impeccabili.
Speriamo davvero di avere l'opportunità di riaccoglierLa in futuro all'Hotel Caparena per regalarLe un soggiorno del tutto privo di sbavature.
Cordiali saluti. La Direzione
Family traveller
Comment: 11 Jul 2026
Stayed in: Jul 2026
Bad sanitary, good beach
There were ants in our room, all over the drawers near bed, very poor wifi, some spots on the sheets. It is a 4-star hotel that is not cheap so its not corresponding the quality with the price.
Hotel response
Comment: 14 Jul 2026
Dear Guest,
Thank you for sharing your feedback. We are sincerely sorry to learn that your stay did not meet your expectations, but we would like to make a few necessary clarifications regarding the points you raised.
The presence of ants in your room comes as a complete surprise to us. Despite having a very large and lush garden surrounding the property, we have never received complaints of this nature regarding any kind of insects until now. However, we must note that in natural settings such as ours, leaving biscuits, snacks, or crumbs in the room can unfortunately act as an irresistible attraction for ants.
Regarding the spots on the bedsheets, we agree with you that this is an issue that absolutely should not happen; however, as rare as they may be, such accidental oversights can occasionally occur. We apologize for the inconvenience, but simply reporting this to our 24-hour reception staff would have allowed us to arrange an immediate linen or room change, resolving the matter completely. For this reason, we find the claim of "poor hygiene" to be unfair and inaccurate, especially as it is widely disproven by the numerous positive reviews regarding our cleanliness that we receive daily from the vast majority of our guests.
As for the Wi-Fi connection, we are indeed aware that the signal can be weaker in certain specific areas of the property, and we assure you that we are actively working to upgrade and improve our coverage.
We hope you will consider giving us another opportunity in the future to show you the true quality of our services and hospitality.
Warm regards. The Management
Thank you for sharing your feedback. We are sincerely sorry to learn that your stay did not meet your expectations, but we would like to make a few necessary clarifications regarding the points you raised.
The presence of ants in your room comes as a complete surprise to us. Despite having a very large and lush garden surrounding the property, we have never received complaints of this nature regarding any kind of insects until now. However, we must note that in natural settings such as ours, leaving biscuits, snacks, or crumbs in the room can unfortunately act as an irresistible attraction for ants.
Regarding the spots on the bedsheets, we agree with you that this is an issue that absolutely should not happen; however, as rare as they may be, such accidental oversights can occasionally occur. We apologize for the inconvenience, but simply reporting this to our 24-hour reception staff would have allowed us to arrange an immediate linen or room change, resolving the matter completely. For this reason, we find the claim of "poor hygiene" to be unfair and inaccurate, especially as it is widely disproven by the numerous positive reviews regarding our cleanliness that we receive daily from the vast majority of our guests.
As for the Wi-Fi connection, we are indeed aware that the signal can be weaker in certain specific areas of the property, and we assure you that we are actively working to upgrade and improve our coverage.
We hope you will consider giving us another opportunity in the future to show you the true quality of our services and hospitality.
Warm regards. The Management
Couple
Comment: 7 Jul 2026
Stayed in: Jul 2026
Expensive Hotel - Very Poor Experience
The premium room we were offered on the 4th floor is in dire need of a refurbishment. The decor is very tired and old fashioned. The screen over the bath was broken and it could not be moved back over to sit on the edge of the bath.
Although there is a good choice of food at breakfast, the quality is extremely poor. The water to make tea is luke warm so this was not a good start to the day.
We were given a room (402) that is adjoining with another and we could hear the couple next door which was not acceptable.
The free shuttle bus is good but you need to book early because it gets fully booked very quickly. Failing that you would need to catch a bus into the centre as it is 2.3 m to the town. It is a very long way to walk on a very dangerous road.
The Nespresso machine in is a nice touch and the room is a nice size and very clean.
Unfortunately, I would not recommend this Hotel.
Although there is a good choice of food at breakfast, the quality is extremely poor. The water to make tea is luke warm so this was not a good start to the day.
We were given a room (402) that is adjoining with another and we could hear the couple next door which was not acceptable.
The free shuttle bus is good but you need to book early because it gets fully booked very quickly. Failing that you would need to catch a bus into the centre as it is 2.3 m to the town. It is a very long way to walk on a very dangerous road.
The Nespresso machine in is a nice touch and the room is a nice size and very clean.
Unfortunately, I would not recommend this Hotel.
Hotel response
Comment: 7 Jul 2026
Dear Guest,
Thank you for sharing your feedback. It is truly regrettable to learn that your experience did not meet your expectations, and we wish to address your concerns with full transparency.
Please be assured that maintaining our property is our top priority. Feedback such as yours is invaluable, as it allows us to take immediate action: we have already instructed our maintenance department to inspect and refurbish the fittings in the room you occupied, and we are working closely with our restaurant team to further elevate our breakfast standards, ensuring that every detail—including the precise temperature of our hot beverages—is strictly monitored.
We fully understand that tranquility is essential, and we regret the disturbance caused by the adjoining room. Our Reception team is always on duty to handle any requests for room changes, ensuring our guests enjoy the highest level of comfort.
We are pleased that you appreciated the cleanliness, the spaciousness of your room, and our shuttle service, which remains a key convenience for our guests. Your feedback is essential for our ongoing improvement efforts as we continuously strive to enhance the Hotel Caparena experience.
Warm regards.
Thank you for sharing your feedback. It is truly regrettable to learn that your experience did not meet your expectations, and we wish to address your concerns with full transparency.
Please be assured that maintaining our property is our top priority. Feedback such as yours is invaluable, as it allows us to take immediate action: we have already instructed our maintenance department to inspect and refurbish the fittings in the room you occupied, and we are working closely with our restaurant team to further elevate our breakfast standards, ensuring that every detail—including the precise temperature of our hot beverages—is strictly monitored.
We fully understand that tranquility is essential, and we regret the disturbance caused by the adjoining room. Our Reception team is always on duty to handle any requests for room changes, ensuring our guests enjoy the highest level of comfort.
We are pleased that you appreciated the cleanliness, the spaciousness of your room, and our shuttle service, which remains a key convenience for our guests. Your feedback is essential for our ongoing improvement efforts as we continuously strive to enhance the Hotel Caparena experience.
Warm regards.
Couple
Comment: 26 Jun 2026
Stayed in: Jun 2026
Lackluster and disappointing
We had a disappointing experience at this hotel. By way of background, we booked the premium top floor room with Ocean View, which cost approximately $400 a night. For that large sum of money (to us, at least), we encountered a fairly run down, and very much lived in, hotel. Based on the positive reviews, we were pretty shocked by what we discovered when we arrived at the hotel and saw our room (which included leaks right near the entrance to the room and on the balcony). But more than anything, we were disappointed by the fact that our room happened to be missing a “Do Not Disturb” sign, which meant we were woken up twice by housekeeping fairly early in the morning (even after we told housekeeping to please let us sleep). When we told the front desk about our experience, their response was little more than “Oops, oh well.” Given how much we paid for the room, and all of the issues with the room (and hotel), it was a disappointing end to an underwhelming stay.
Hotel response
Comment: 7 Jul 2026
Dear Guest,
Thank you for sharing your feedback. It is truly regrettable to learn that your experience did not meet your expectations, and we wish to address your concerns with full transparency.
Maintaining our property and ensuring the satisfaction of our guests are our absolute priorities. We take the issues you reported regarding the condition of your room very seriously: we have already instructed our maintenance department to carry out immediate inspections and repairs concerning both the leaks and the availability of room signage.
Furthermore, respecting our guests' rest is a fundamental aspect of our service. We have already addressed this with our housekeeping team, reinforcing our service protocols and the critical importance of ensuring absolute privacy during the morning hours. We deeply regret that our front desk response did not meet your needs; our goal is to provide impeccable assistance, and we are working to ensure our staff consistently demonstrates the utmost availability and proactivity in resolving guest concerns.
Your feedback is essential to our ongoing commitment to improving the Hotel Caparena experience. We understand that every detail impacts the value of a stay, and we are taking the necessary steps to ensure that such occurrences do not reflect our standard of service moving forward.
Warm regards,
Thank you for sharing your feedback. It is truly regrettable to learn that your experience did not meet your expectations, and we wish to address your concerns with full transparency.
Maintaining our property and ensuring the satisfaction of our guests are our absolute priorities. We take the issues you reported regarding the condition of your room very seriously: we have already instructed our maintenance department to carry out immediate inspections and repairs concerning both the leaks and the availability of room signage.
Furthermore, respecting our guests' rest is a fundamental aspect of our service. We have already addressed this with our housekeeping team, reinforcing our service protocols and the critical importance of ensuring absolute privacy during the morning hours. We deeply regret that our front desk response did not meet your needs; our goal is to provide impeccable assistance, and we are working to ensure our staff consistently demonstrates the utmost availability and proactivity in resolving guest concerns.
Your feedback is essential to our ongoing commitment to improving the Hotel Caparena experience. We understand that every detail impacts the value of a stay, and we are taking the necessary steps to ensure that such occurrences do not reflect our standard of service moving forward.
Warm regards,
Very good location
Via Nazionale, 189, Taormina, 98039, Italy|2 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
11:00
Good to know
Pets not allowed
Please contact the hotel for details about adding extra beds.
Hotel Caparena: FAQs
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