DUPARC Hotel & Apartments
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 11:00 |
Pets | Pets allowed with an extra charge |
Amenities
More about DUPARC Hotel & Apartments
DUPARC Hotel & Apartments
Set in the central part of Turin, DUPARC Hotel & Apartments offer elegant interiors, a spa including a hot tub and fitness room. With stylish furnishings, DUPARC apartments are spacious and come with a TV, fridge and oven.
PA
Comment: 17 Aug 2026
Stayed in: Aug 2026
The BEST option in Turin by far
Hotel response
Comment: 19 Aug 2026
Thank you so much for taking the time to write such a wonderful review following your stay with us.
We are thrilled to read that your week at DUPARC was so memorable and that you felt right at home in our spacious apartment-style suite. It is delightful to know that you enjoyed the scenic hillside views, our breakfast buffet, and the convenience of our location near the park and city center, which served as a perfect setting for walks with your dog.
We would be delighted to welcome you and your four-legged companion back to Turin, hopefully with enough time to experience a relaxing moment at our SPA during your next visit.
Comment: 17 Aug 2026
Stayed in: Jul 2026
Comfortable stay in Turin
Hotel response
Comment: 19 Aug 2026
We sincerely appreciate you sharing another wonderful review of your recent stay with us.
It is a pleasure to know that DUPARC served as a comfortable and smooth starting point for your trip to Italy. We are thrilled that your family enjoyed the generous space of our suites, as well as the convenience of our private parking and location. Knowing that our front desk team left such a positive impression means a great deal to us.
Regarding the connection between the carpark and the elevators, the architectural structure of our building regrettably prevents us from creating a direct link to the suite floors. We appreciate you mentioning this, as it serves as a helpful note for guests traveling with elderly family members.
Thank you once again for your kind words. We would be delighted to welcome you and your family back whenever your travels bring you back to Turin.
Comment: 21 Jun 2026
Stayed in: Jun 2026
Let down and very disappointed the holiday didn’t go to plan
On arrival, our suite was unbearably hot. Considering we had paid for one of the more expensive suites, this was not what we expected. We raised the issue with reception, who offered us an alternative room, but it was significantly smaller and not comparable to the suite we had booked and paid for. As a result, we remained in our original room and spent the entire stay feeling uncomfortable, constantly sweating and struggling with the heat.
To make matters worse, there was a power cut during our stay which left us without electricity and water. This caused significant inconvenience and further impacted our enjoyment of the trip.
We also experienced a plumbing issue in our bathroom when a pipe broke and leaked water all over the toilet floor, creating both a mess and a safety concern.
In addition, one member of staff at breakfast was unnecessarily rude when returning an item to the bar. We received felt dismissive and unprofessional, which left a poor impression.
While some members of staff were polite when issues were reported, the number and severity of problems we encountered meant that our stay fell far below expectations. For a hotel of this standard and price point, we expected a much more comfortable and reliable experience. However the hotel itself is super clean, tidy and well kept and the majority of the staff were friendly.
Overall, our stay was unfortunately a disaster and not the experience we had hoped for. Based on our experience, we would not choose to stay here again.
Hotel response
Comment: 1 Jul 2026
Thank you for taking the time to share your detailed feedback regarding your recent stay with us.
We are deeply sorry that your experience did not meet your expectations, or ours. We always aim to provide a seamless and comfortable environment, and it is clear that a combination of unfortunate events significantly impacted your time in Turin.
Regarding the temperature in your suite, we sincerely apologize for the discomfort caused by the air conditioning malfunction. Please rest assured that our team offered the only alternative available within the exact same category you booked. Because of the unique contemporary architecture of our historic building, our suites are designed with completely individual layouts and configurations, meaning no two rooms are identical.
The power outage you experienced was part of a major city-wide municipal failure caused by the exceptional 40°C heatwave affecting Turin. While this external event was entirely beyond our control and impacted the local water supply, we completely understand the severe inconvenience it caused. To ensure our future guests are never affected by such city grid failures again, we have already secured a powerful back-up generator that will guarantee the complete, independent operation of our property regardless of external conditions.
We also regret the plumbing issue that occurred in your bathroom. While our maintenance team always strives to react immediately, we understand how distressing and inconvenient a leak can be.
Most importantly, we are deeply concerned by your comments regarding the staff member at breakfast. An unprofessional or dismissive attitude is entirely unacceptable and runs contrary to our core principles of hospitality. We have already addressed this directly with our food and beverage management team to ensure our usual standards of courtesy are consistently maintained.
While we are glad you noted the cleanliness of the hotel and the friendliness of the majority of our team, we deeply regret that the accumulation of these issues resulted in such a disappointing experience. Your feedback is invaluable to us as we continuously work to refine our services.
Comment: 8 Jun 2026
Stayed in: Jun 2026
Comment: 27 May 2026
Stayed in: May 2026
Four and a half stars
The breakfast was very good, restaurant a bit pricey.
The suite has a microwave and fridge and coffee making, but no sink or crockery so cooking and eating isn't a simple task
Hotel response
Comment: 11 Jun 2026
Thank you for taking the time to share your review and for your high rating.
We are pleased to hear that you found your suite clean and well-equipped, and that you enjoyed our very good breakfast and the friendly hospitality of our team.
We appreciate your constructive feedback regarding the parking and restaurant pricing. For your next stay, should you wish for more dining flexibility, please note that you can book a suite with a kitchen. Unlike our Junior Suites, these specific categories feature fully equipped kitchens, making them perfect for guests seeking maximum independence alongside all the comfort of the hotel.
We hope to have the pleasure of welcoming you back in the future.
Very good location
Corso Massimo D'Azeglio 21, Turin, 10126, Italy|2.6 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
11:00
Good to know
Pets allowed with an extra charge
Please contact the hotel for details about adding extra beds.

