Kobe Portopia Hotel

Name: Kobe Portopia Hotel
Address: 6 Chome-10-1 Minatojima Nakamachi, Kobe, 650-0046, Kansai, Japan, Kobe, Kansai, 650-0046, Japan

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Fast facts

Check in from:	15:00
Check out before:	11:00
Breakfast	Breakfast available
Pets	Pets not allowed
Children	Children are welcome at this hotel

Amenities

Wi-Fi

Parking

Air conditioning

Pool

Fitness centre

Spa

More about Kobe Portopia Hotel

Kobe Portopia Hotel

Offering 12 restaurants, cafes and bars and a 24-hour front desk, Kobe Portopia Hotel is conveniently located just a 5-minute walk from Shimin Hiroba Station on the Port Island Line. Free WiFi access is available throughout the property.

Reviews from

Mentioned by travellers

Anonymous traveller

Comment: 1 Aug 2026

Stayed in: Jul 2026

The hotel was big and comfortable, close to metro station and Kobe Airport! I will stay there again next time!

Family traveller

Comment: 6 Aug 2026

I wouldn’t stay there again.

Nice clean room. However, careful with all the hidden costs that they do not warn you about properly! After clicking numerous times you find out there is an, ‘additional charge’ for the pool but that is it, they do not tell you have much it is. When you arrive you find out there is a steep pool charge per person per session! Yes sessions. You can chose to pay to go during the morning session, afternoon session or night session but all of these incur a separate cost! If you want to spend the day at the pool it would cost about £80 for the couple (night time is another additional fee). We used the pool once and it wasn’t even worth it. The water tenperature was warm and the water wasn’t that clear. In addition, you need to pay to use the gym, the indoor pool, tennis courts, to go to the rooftop bar! No amenities are included when you stay at the hotel, something I have never experienced in my life in any hotel around the world. They do provide a free bus shuttle to the city centre and back but for the reasons stated above, you might aswell stay closer to the city centre.

Anonymous traveller

Comment: 1 Aug 2026

Stayed in: Jul 2026

A gem in Kobe. Many on site restaurants to choose from. Attentive cleaning staff, plenty of parking and showers with pressure. Room was clean, beds were comfy. Will definitely be back again.

Solo traveller

Comment: 1 Dec 2025

Stayed in: Nov 2025

Lovely rooms

Stayed for one night at the end of our group tour to Japan. After experiencing a lot of tiny hotel rooms it was a pleasure to finish in such nice surroundings. My room was spacious modern and clean. The bathroom was wonderful with a lovely shower. Towels were large and fluffy. We had an included dinner which was a nice buffet but unfortunately had been given a time of 5:30pm which was far too early. Breakfast buffet was good with a nice selection and amazing views

Solo traveller

Comment: 28 May 2026

Stayed in: May 2026

worst horrible disappointing stay in Portopia Hotel Kobe

The worst experience ever, terrible stay in Portopia Kobe. As a tourist has been to Janpan for 10 times, I cannot imagine Kobe has such a dirty, unclean hotel exist. Attached photos of cockroach found in hotel room at midnight, that's so disgusting. One cockroach found all over the hotel could have it. Hotel front desk manager asked staff to clean and spray the insect no apology at all, only offered to change a room at 2am on spot.
I was disappointed by the cleanliness and condition of the room, I hope the issue can be property addressed, and hope hotel manager can look into this matter and advise whether any compensation or resolution is available. Except apology email received after complained to front desk, nothing I have heard from by far. As well, my review through booking has been closed. What a horrible experience i had in Kobe. Never ever come to Kobe, never ever recommend this hotel to others.

Location

3.7

6 Chome-10-1 Minatojima Nakamachi, Kobe, 650-0046, Kansai, Japan|3.22 km from city centre

Check in and check out

Check in from:

15:00

Check out before:

11:00

Good to know

Children

Children are welcome at this hotel

Extra beds

Please contact the hotel for details about adding extra beds.

Cots

1 years old and under

R 128 (JPY1,265) per person per night

Pets

Pets not allowed

Breakfast

Breakfast available

Breakfast options

American breakfast, Asian breakfast, Continental breakfast

Breakfast price

R 373 (≈JPY 3,700)/person

Important information from the hotel

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Additional fees apply for children staying in an extra bed who want to eat breakfast and/or dinner. Contact details can be found on the booking confirmation. Please note that extra fees apply for the use of swimming pool and spa. Exceptions apply. Advance reservations are required for the outdoor pool. For more information, please contact the property directly. Guests who require children's cots/cribs or baby sitters, must contact the hotel in advance by email or upon booking. Contact details can be found on the booking confirmation. If guests arrive after 00:00 without informing the property in advance, the booking may be treated as a no show. A free shuttle is provided by the property according to the following schedule: Hotel to JR Sannomiya Station ・JR Shin Kobe Station: Shuttle runs every 20 minutes from 07:20 to 22:00. JR Sannomiya Station to hotel: Shuttle runs every 20 minutes from 08:40 to 21:40. JR Shin Kobe Station to hotel: Shuttle runs every 20 minutes from 08:30 to 21:30. Please note that the schedule is subject to change without notice. Please check the hotel official website for details. For guests booking with breakfast-inclusive rate, additional charges may apply for breakfast from 01 January until 03 January. Please contact the property directly for details. Please note, opening hours for executive lounge Oval Club are 07:00 to 19:30. Only junior high school students and above will be allowed to use the club lounge after 17:00.

Accepted payment methods

This hotel accepts the following payment methods: