Sakura Terrace the Atelier
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 10:00 |
Pets | Pets not allowed |
Amenities
More about Sakura Terrace the Atelier
Sakura Terrace the Atelier
Sakura Terrace The Atelier is situated in Kyoto, 5-minutes from Kujo station on foot. AEON Mall, a large department store with restaurants and shops, is a 7-minute walk away from the property. Free WiFi is available throughout the property.
Comment: 5 Aug 2026
Stayed in: Jul 2026
Comment: 26 Jun 2026
Stayed in: Jun 2026
荷物預かりで不快な思いをしました。夜遅くまで戻れない用があったため、荷物預かりの時間をいくつかのホテルに問い合わせて予定を確定しました。
当日中まで大丈夫とのことでしたが、チェックアウト時になって夜22時までですと言われました。予定上戻れない事、事前に当日中までと言われたメッセージを見せると、23時までと言われました。
ギリギリでしたが間に合うように戻り荷物をフリースペースで整理していると、「もう鍵が閉まります」と急かすように言われました。
チェックアウトしたら発言を覆されるのはいかがなものでしょうか。
結局電気は消します、とのことで暗くされました。しかしながらその間も宿泊客が外からも中からも行き来しており、私を追い出すために嘘をつかれたのだとわかりました。遅くまで荷物を預けたい方はご注意ください。
I had a very unpleasant experience regarding luggage storage. Since I had plans that would keep me out late, I confirmed the storage hours with several hotels before finalizing my itinerary.
I was told beforehand that storage was available until the end of the day, but upon checkout, I was informed that the limit was actually 10:00 PM. When I explained that my schedule wouldn't allow me to return by then and showed the message confirming the "end-of-day" policy, the staff member reluctantly agreed to extend it to 11:00 PM.
It was still a tight squeeze, but I managed to return in time. However, while I was organizing my luggage in the common area, I was rushed by a staff member saying, "We're locking up now."
It is unacceptable to have a policy confirmed prior to booking only to have it overturned after checking out.
In the end, they turned off the lights, leaving the area in darkness. Yet, guests continued to come and go from both inside and outside during that time, making it clear to me that I had been lied to get me to leave. Please be aware of this if you need to store your luggage until late.
Comment: 10 May 2026
Stayed in: May 2026
Comment: 30 Apr 2026
Stayed in: Apr 2026
Comment: 29 Apr 2026
Stayed in: Apr 2026
Very good location
Higashikujo Kitakarasumacho, 1−1, Kyoto, 601-8017, Kansai, Japan|3.23 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
10:00
Good to know
Pets not allowed
Please contact the hotel for details about adding extra beds.

