Sowaka
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 11:00 |
Breakfast | Breakfast available |
Pets | Pets not allowed |
Children | Children are welcome at this hotel |
Amenities
More about Sowaka
Sowaka
Open from November 2018, located near Gion district and featuring a Japanese garden, SOWAKA offers rooms in Kyoto. The renovated main building features traditional Kyoto-style decoration for guests to enjoy.
Comment: 13 Aug 2026
Kyoto trip
From the outside, Sowaka appears simple and understated—like a hidden gem. The hospitality began the moment I stepped inside barefoot: the welcoming team gave me a warm introduction to the hotel, showed me to my room, and explained the available services.
The room was spacious and thoughtfully appointed, with welcoming amenities and a large, modern bathroom. Breakfast offered a choice between Japanese and Western menus, both of which were excellent.
Sowaka perfectly captured the spirit and atmosphere of Kyoto, making my stay especially memorable.
Comment: 12 Mar 2026
Stayed in: Feb 2026
Warning: Severe Noise Issues in Room 111 (Casita Room) – A Substandard 5-Star Experience
極嚴重的環境噪音: 房間與馬路僅一牆之隔(距離約 2-3 公尺),隔音近乎失效。整晚充斥著車流聲、路人交談及店家的作業聲,完全無法入眠。
不專業的應對: 飯店針對此重大問題僅提供「耳塞」作為補償,而非更換房間。在一間五星級飯店,這種硬體缺陷與服務邏輯顯然不符其定位。
性價比極低: 付出高昂房價卻換來零休息的夜晚,強烈建議旅客避開此房型。
特別註記: 我曾試圖在其他平台分享此真實經歷,但評論卻莫名消失,這讓我對該飯店處理負面反饋的透明度深感憂慮。因此,我轉而在 TripAdvisor 分享,確保其他旅客能看到真實的資訊。
[English Version]
I am sharing this to warn fellow travelers about the unacceptable conditions of Room 111 (Casita Room) at this property. My experience was far below the standards expected of a 5-star establishment.
Extreme Noise Pollution: The bed is located just 2–3 meters from the street, separated by a wall with virtually no soundproofing. The noise from passing cars, pedestrians, and nearby shops is relentless, making sleep physically impossible.
Inadequate Service Recovery: When I reported this to the front desk, the only solution offered was a pair of earplugs. For a hotel of this caliber, offering earplugs instead of a room change for an uninhabitable room is highly unprofessional.
Poor Value for Money: Paying a premium price for a luxury stay only to receive zero rest is unacceptable.
Note on Transparency: I previously attempted to share this factual experience on other platforms, but the feedback was repeatedly removed. This raises serious concerns about the hotel’s transparency regarding negative feedback. I am posting here to ensure this critical information reaches other travelers.
Hotel response
Comment: 30 Mar 2026
We are truly sorry that your stay did not meet your expectations, especially on such an important occasion as your trip. We take your comments very seriously.
We will continue to improve our service so that we can communicate more closely with each guest and provide a more attentive, personalized experience.
Thank you again for taking the time to share your valuable feedback.
Best regards,
Yoshizawa
SOWAKA Marketing
Comment: 23 Jun 2026
Stayed in: May 2026
Ryokan. Although not a ryokan it felt like one with hotel amenities exactly what i was looking for. .
The food was delicious both breakfast and dinner. The staff was beyond my expectations of kindness. I loved everything
Comment: 11 Jun 2026
Stayed in: Jun 2026
Comment: 29 Apr 2026
Stayed in: Apr 2026
The only thing that could make it perfect is the restaurant which did not match the same level as the hotel
Excellent location
480 Kiyoichō, Kyoto, 605-0821, Kansai, Japan|0.31 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
11:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.
Pets not allowed
Breakfast available
Breakfast options
Continental breakfast
Breakfast price
R 602 (≈JPY 6,000)/person
Breakfast times
07:30 - 09:00 from Monday to Sunday
Cash


