DoubleTree by Hilton Naha
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 11:00 |
Pets | Pets not allowed |
Amenities
More about DoubleTree by Hilton Naha
DoubleTree by Hilton Naha
Situated in Naha, 1.2 km from Naminoue Beach, DoubleTree by Hilton Naha offers air-conditioned accommodation and a restaurant. This 4-star hotel offers a tour desk and luggage storage space.
Comment: 18 Dec 2025
Stayed in: Dec 2025
Convenient access near the station! Perfect for sightseeing in Naha
Hotel response
Comment: 23 Dec 2025
この度は、那覇市内の数あるホテルの中からダブルツリーbyヒルトン那覇をお選びいただき、誠にありがとうございました。
那覇空港からのアクセスや、駅の近さをお楽しみいただけたとのこと、大変嬉しく思います。チェックイン時にお渡ししたクッキーも喜んでいただけたようで、スタッフ一同励みになります。
客室の落ち着いた雰囲気や静かな環境が、リラックスしたひとときを提供できたことに安心いたしました。また、朝食ビュッフェでは沖縄の食材を楽しんでいただけたご様子を伺え、嬉しく存じます。
観光やビジネスに便利な立地を活かして、またのご利用を心よりお待ちしております。今後ともどうぞよろしくお願いいたします。
Comment: 27 Apr 2026
Stayed in: Apr 2026
And breakfast was amazing.
The location is right next to the monorail.
Comment: 17 Jan 2026
Stayed in: Jan 2026
bring your own towel
Hotel response
Comment: 25 Jan 2026
Thank you very much for choosing DoubleTree by Hilton Naha for your recent stay and for taking the time to share your valuable feedback with us.
Please accept our sincerest apologies for the inconvenience you experienced during your visit. We deeply regret that, despite your request, the large towel was not delivered to your room as promised. This does not meet our service standards, and we sincerely apologize for the lack of follow‑through. We are also sorry that the in-room amenities were not prepared with sufficient attention to detail.
Furthermore, we apologize for the inconvenience caused by the elevator wait times and the congestion during breakfast hours. While your stay coincided with a particularly busy holiday period, we fully acknowledge that this in no way excuses the discomfort you experienced. Your comments regarding our operational capacity during peak periods have been shared with the relevant teams and will be carefully reviewed as part of our ongoing improvement efforts.
We genuinely appreciate you highlighting both areas of concern and positive aspects of your stay. We are pleased to know that our location near Asahibashi Station was convenient for your travel needs.
Your feedback is extremely valuable to us and will be used to enhance our service quality and guest experience. We truly regret that your stay did not meet expectations and hope that we may have the opportunity to welcome you back in the future under more favorable circumstances.
Should you have any further comments or require additional assistance, please do not hesitate to contact us directly.
Once again, please accept our apologies, and we thank you for sharing your experience with us.
Comment: 23 Jun 2025
The breakfast was amazing, featuring unlimited hot pot and ice cream, all of the highest quality. But what really stood out was the outstanding service. During check-in, there was a group of middle school students—boys taking the stairs while girls waited for the elevator. The hotel staff efficiently prioritized guests for elevator access, handling the situation with professionalism and courtesy.
We loved our stay so much that we’ll definitely be back here next time we visit Naha! Highly recommended!
Hotel response
Comment: 26 Jun 2025
We are thrilled to hear that you enjoyed your stay with us and found our location convenient for exploring Okinawa.
It's great to know that you could easily access Kokusai Street and indulge in the local food and shopping.
We're also delighted that you loved our breakfast offerings, especially the hot pot and ice cream!
Our team takes pride in providing exceptional service, and we appreciate your kind words about their professionalism during your check-in experience.
We look forward to welcoming you back on your next visit to Naha!
Thank you for recommending us!
Comment: 11 Dec 2025
Stayed in: Nov 2025
Excellent location
Higashimachi 3-15 , Naha, 900-0034, Kyushu-Okinawa, Japan|0.4 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
11:00
Good to know
Pets not allowed
Please contact the hotel for details about adding extra beds.



