InterContinental Tokyo Bay by IHG
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets not allowed |
Amenities
Wi-Fi
Parking
Air conditioning
Airport shuttle
Fitness centre
Spa
More about InterContinental Tokyo Bay by IHG
InterContinental Tokyo Bay by IHG
InterContinental Tokyo Bay features spacious rooms, 8 restaurants and concierge services. Facilities include a hairdresser and charged private parking. It’s connected to Takeshiba Station, and a 10-minute walk from Hamamatsu-cho Train Station.
Reviews from 
Family traveller
Comment: 23 Jul 2026
Stayed in: Jul 2026
Impeccable Stylish Hotel In A Top Location
This is a wonderful hotel. Fantastically located on the water it offers stunning views of either the river or bay. Everything about this hotel is incredible, the service, restaurants, bar/lounge, house keeping, reception, concierge, portier service all is top class. It’s great for international guests with the hotel staff speaking multiple languages. We had a wonderful stay whilst in Tokyo and can highly recommend this hotel for a memorable experience.
Hotel response
Comment: 26 Jul 2026
Dear chiqui-7,
Thank you for choosing our hotel over the many other available accommodations. We sincerely appreciate your kind words and high rating. We will share your feedback with our staff to help us improve our services. Once again, we would like to express our gratitude for your valuable and heartwarming comments. We look forward to welcoming you back soon.
The Entire Staff
InterContinental Tokyo Bay
Thank you for choosing our hotel over the many other available accommodations. We sincerely appreciate your kind words and high rating. We will share your feedback with our staff to help us improve our services. Once again, we would like to express our gratitude for your valuable and heartwarming comments. We look forward to welcoming you back soon.
The Entire Staff
InterContinental Tokyo Bay
Couple
Comment: 31 Aug 2026
Stayed in: Oct 2025
Not Really Convincing This Time...
Nine years after our first visit we had opted again for the Interconti, mainly because of the bay view and our good memories of the interesting Izakaya neighbourhood. While the view is still wonderful the izakayas had all gone. Of course the hotel is not to blame for some municipality's decision to substitute concrete towers for traditional drinking places. And we could have checked the surroundings before booking. Yet, there was a feeling of disappointment... And I must admit that my expectations concerning room quality and service have changed a bit over the years.
Our classic twin room with water view was clean and did not look worn but it was a bit dull. And every morning it needed a lot of hot water running to get rid of some unpleasant smell in the bathroom. This just did not match the otherwise luxurious atmosphere of the 5* hotel...
Clearly speaking - for the next trip to Tokyo it will have to be either a higher room category or a different location .
Our classic twin room with water view was clean and did not look worn but it was a bit dull. And every morning it needed a lot of hot water running to get rid of some unpleasant smell in the bathroom. This just did not match the otherwise luxurious atmosphere of the 5* hotel...
Clearly speaking - for the next trip to Tokyo it will have to be either a higher room category or a different location .
Hotel response
Comment: 5 Sep 2026
Hi Anita O,
We are grateful for the opportunity to welcome you back after nine years and appreciate your candid feedback. It's wonderful to hear that you still enjoyed the bay view, though we understand your disappointment with the changes in the neighborhood. We’re sorry to learn about the issues you experienced with the room and the bathroom. Your comments are invaluable to us, and we will address these concerns to enhance our guests' experience. We hope to have the chance to provide you with a more satisfying stay in the future.
-The Staff at InterContinental Tokyo Bay
We are grateful for the opportunity to welcome you back after nine years and appreciate your candid feedback. It's wonderful to hear that you still enjoyed the bay view, though we understand your disappointment with the changes in the neighborhood. We’re sorry to learn about the issues you experienced with the room and the bathroom. Your comments are invaluable to us, and we will address these concerns to enhance our guests' experience. We hope to have the chance to provide you with a more satisfying stay in the future.
-The Staff at InterContinental Tokyo Bay
Couple
Comment: 26 May 2026
Stayed in: May 2026
Last days in Tokyo !
Our stay at InterContinental Tokyo Bay was truly wonderful. The service from the staff was incredible from beginning to end. During our trip, we accidentally forgot our passports at another hotel in Atami before our flight back to the U.S., and the team at InterContinental Tokyo Bay went above and beyond to help us communicate with the hotel and coordinate everything so the passports could be sent back to us in time. We are extremely grateful for how professionally and kindly they handled such a stressful situation.
The location was also fantastic. We loved being close to the train station, many shops, and beautiful waterfront views, including seeing the Statue of Liberty. It made exploring Tokyo very convenient while still feeling peaceful and relaxing. Thank you again to the entire staff for such a memorable stay.
The location was also fantastic. We loved being close to the train station, many shops, and beautiful waterfront views, including seeing the Statue of Liberty. It made exploring Tokyo very convenient while still feeling peaceful and relaxing. Thank you again to the entire staff for such a memorable stay.
Couple
Comment: 18 May 2026
Stayed in: May 2026
The renovated club floor and club lounge were lovely
It was a very impressive hotel with a panoramic view of Tokyo Bay. This time I stayed in the River View Suite on the renovated club floor, but the room had a calm atmosphere and the view from the window was open, so I could spend a relaxing time that I couldn't imagine in Tokyo.
We also used the Club Lounge, but the menu was full of afternoon tea, cocktails and even breakfast, so you could enjoy it just inside the hotel. I especially enjoyed spending time with the night view.
There were a lot of guests from overseas, so there was a global atmosphere overall. The hotel is recommended for anniversaries and when you want to enjoy a hotel stay for a little luxury.
We also used the Club Lounge, but the menu was full of afternoon tea, cocktails and even breakfast, so you could enjoy it just inside the hotel. I especially enjoyed spending time with the night view.
There were a lot of guests from overseas, so there was a global atmosphere overall. The hotel is recommended for anniversaries and when you want to enjoy a hotel stay for a little luxury.
Solo traveller
Comment: 13 Aug 2026
Stayed in: Aug 2026
Excellent room and peaceful location, but service and facilities fall short of five-star
I stayed at the InterContinental Tokyo Bay for a week in August 2026 on my first visit to Tokyo. Before arriving, I asked the reservations team if they could allocate a high-floor room with a good view. They kindly accommodated my request, and the view was excellent. This was very much appreciated.
My arrival was very welcoming. It was exceptionally hot outside, and a member of staff immediately offered me a bottle of water when they noticed how warm I was. The lobby creates a good first impression, while check-in was quick and straightforward. I arrived early after a very long flight, so I was particularly grateful that my room was already available.
The room was undoubtedly the highlight of the stay. It was spacious, spotlessly clean, modern and bright, with a huge and extremely comfortable bed. It was also very quiet, and the air conditioning worked brilliantly despite the August heat. The large bathroom was excellent, with a separate bath and plenty of amenities. There was a small tea service, although rather little milk was provided.
Housekeeping was consistently efficient. They generally serviced the room between 10am and noon, and I hardly ever saw them - they came and went quickly while maintaining the room to a very high standard.
The hotel’s location may not suit everyone, as it is slightly removed from Tokyo’s principal tourist areas and situated in a quieter business district. However, I loved it. There were relatively few tourists, the surroundings were peaceful, and I found everything I needed nearby. It was also well connected to the subway, making it easy to explore the city.
Unfortunately, the hotel’s restaurants and other facilities were much less impressive. Chef’s Live Kitchen was incredibly disappointing, including a limited selection of hot breakfast items. Zillion was expensive, while the experience at Hudson Lounge was very hit-and-miss. Staff sometimes appeared confused and were often not always confident when dealing with international guests. For a 5 star Intercontinental, I'd expect the standards to be higher.
One notable exception was Riku, a captain, who was excellent - genuinely friendly, capable and welcoming. His approach represented the standard of service I would expect throughout a hotel at this level. If all the staff had been like Riku, it would have been a 5 star review.
The range of leisure facilities also felt limited. Overall, the hotel charges five-star prices, and the room absolutely felt five-star, but the restaurants, facilities and consistency of service did not always reach the same standard.
I would nevertheless stay again because I loved the room, the view and the peaceful location. With better staff training and more consistent food and beverage service, this could be a truly outstanding hotel - as it stands I'd the room is outstanding, but the rest falls a bit short of that.
My arrival was very welcoming. It was exceptionally hot outside, and a member of staff immediately offered me a bottle of water when they noticed how warm I was. The lobby creates a good first impression, while check-in was quick and straightforward. I arrived early after a very long flight, so I was particularly grateful that my room was already available.
The room was undoubtedly the highlight of the stay. It was spacious, spotlessly clean, modern and bright, with a huge and extremely comfortable bed. It was also very quiet, and the air conditioning worked brilliantly despite the August heat. The large bathroom was excellent, with a separate bath and plenty of amenities. There was a small tea service, although rather little milk was provided.
Housekeeping was consistently efficient. They generally serviced the room between 10am and noon, and I hardly ever saw them - they came and went quickly while maintaining the room to a very high standard.
The hotel’s location may not suit everyone, as it is slightly removed from Tokyo’s principal tourist areas and situated in a quieter business district. However, I loved it. There were relatively few tourists, the surroundings were peaceful, and I found everything I needed nearby. It was also well connected to the subway, making it easy to explore the city.
Unfortunately, the hotel’s restaurants and other facilities were much less impressive. Chef’s Live Kitchen was incredibly disappointing, including a limited selection of hot breakfast items. Zillion was expensive, while the experience at Hudson Lounge was very hit-and-miss. Staff sometimes appeared confused and were often not always confident when dealing with international guests. For a 5 star Intercontinental, I'd expect the standards to be higher.
One notable exception was Riku, a captain, who was excellent - genuinely friendly, capable and welcoming. His approach represented the standard of service I would expect throughout a hotel at this level. If all the staff had been like Riku, it would have been a 5 star review.
The range of leisure facilities also felt limited. Overall, the hotel charges five-star prices, and the room absolutely felt five-star, but the restaurants, facilities and consistency of service did not always reach the same standard.
I would nevertheless stay again because I loved the room, the view and the peaceful location. With better staff training and more consistent food and beverage service, this could be a truly outstanding hotel - as it stands I'd the room is outstanding, but the rest falls a bit short of that.
Location
Minato-ku Kaigan 1-16-2, Tokyo, 105-8576, Kantō, Japan|7.53 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Pets not allowed
Effective from Oct 2002, an accommodation tax will be charged in Tokyo. Guests are required to pay JPY100 per guest per night if the room rate per night is JPY10,000–JPY14,999, or JPY200 per guest per night if the room rate per night is JPY15,000 or greater. This surcharge is not included in the total rate for some rooms and must be paid at the hotel.
Please contact the hotel for details about adding extra beds.
InterContinental Tokyo Bay by IHG: FAQs
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