Arena Space Hotel
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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets not allowed |
Amenities
More about Arena Space Hotel
Arena Space Hotel
Tla' Al-Ali, a neighborhood in Amman, is home to Arena Space Hotel. Children's Museum and Bisharat Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Amman Mall and Al Mukhtar Mall. Haya Cultural Center and Strikers Entertainment Center are also worth visiting. This hotel features a restaurant, a fitness center, and a sauna. Additionally, self parking and laundry facilities are onsite. Recreational amenities at the hotel include a sauna and a fitness center.
Comment: 15 Oct 2025
Stayed in: Nov 2024
Reception staff
UK
Comment: 28 Oct 2025
Stayed in: Oct 2025
I left 3 days early!! Go figure!!
Breakfast was so vile I couldn't eat much of it. The coffee was undrinkable. One morning I asked for bread and after 30 minutes I gave up and left.
The supper wasn't too good so I ate twice at Akash (opposite hotel .. 1st class). One night I ate in the hotel same time as a friend. I was violently sick a few hours later and had to clean up totally by myself even though I was promised someone would come with a brush/mop but never did. My supper companion and terrible diarrhea most of the next day. Twice during the week my room was not cleaned ...'well, they have gone home now'! Often, coffee etc not replenished then when you go to ask for it they say there isn't any. I checked out 3 days early and went elsewhere for the rest of my stay. They kept on about being 4 stars but the most important thing for me was safe food and hygiene, not the pool (closed up anyway) spa & gym. The foyer is nice, and there is a lovely independent Jordanian craft shop just inside.
Comment: 12 Sep 2025
Stayed in: Sep 2025
Great hotel for families and outstanding service
Thank *Mr. Zaya* for his top-notch approach, outstanding attention to guests, and *Mr. Ibrahim* for his consistent attention to room cleanliness and organization.
The hotel is top-notch and has great facilities, including a rooftop pool, and an indoor with a sauna and steam room, adding more comfort and relaxation to our stay.
My little son had lots of fun swimming and it was a nice experience for the whole family.
*We will definitely return to stay at this hotel again and recommend it to .
Comment: 29 Aug 2025
Stayed in: Aug 2025
Bad bad bad !!!!!
The faucet was broken and kept leaking water all night until I had to shut off the valve.
The towels were in terrible condition—not clean at all, with a strong moldy odor.
All of these issues I could have overlooked or tolerated.
However, what I cannot ignore—and what compels me to mention all of the above—is the behavior of the morning shift receptionist.
His attitude was extremely unprofessional and unacceptable for someone in a front desk position. I requested fresh towels to replace the dirty ones:
1. He did not apologize for this serious mistake.
2. He told me, “Okay, I’ll bring them right away,” yet kept me waiting for 10 minutes.
3. When I called again to remind him, I joked and said: “Will you bring me the towels, or should I just leave the room?”
To my surprise, he replied rudely: “Okay, my friend, it takes time—10 minutes, 15 minutes.”
I told him, “It shouldn’t take you 10–15 minutes just to bring a towel.”
He answered again, disrespectfully, saying: “Or else.”
At that point, I said, “Thank you, I don’t need them anymore.”
He simply replied, “Alright,” and ended the call.
This was the worst stay I have ever experienced, and it will certainly be the first and last time.
I do not recommend this hotel at all.
As a Reservations Supervisor myself, with many years of experience in the hospitality industry, I can confidently say:
If this staff member were working in my hotel, I would not allow him to remain in his position for even a single minute.
He demonstrates no professionalism whatsoever and lacks the essential qualities of an ideal front office employee.
Comment: 6 Nov 2024
Stayed in: Nov 2024
Good location
There is a pool however did not use.
Breakfast spread is decent and serves the purpose.
Check in was hasslefree.
Did not find anything to complain about the hotel.
Concierge was helpful.
Recommend it
Location
Gardens Street, Al-Jami'ah Sub-District, Amman, 11953, Jordan|5.6 km from city centre
Check in and check out
Check in from:
14:00
Check out before:
12:00
Good to know
Pets not allowed
Children require an extra bed to sleep in the room.
Please contact the hotel for details about adding extra beds.