Rixos Khadisha Shymkent
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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets not allowed |
Amenities
More about Rixos Khadisha Shymkent
Rixos Khadisha Shymkent
Offering a spacious spa centre with a sauna, Turkish hammam and a snow room, Rixos Khadisha Shymkent is located in a business area of Shymkent. Guests can have a swim in the indoor pool and work out in the fitness centre on site.
Comment: 4 Feb 2026
Stayed in: Jan 2026
A beautiful hotel for family vacations
Hotel response
Comment: 8 Feb 2026
Большое спасибо за ваш теплый отзыв! Мы искренне рады, что ваше пребывание в Rixos Khadisha Shymkent оставило такие положительные впечатления. Для нас огромная честь предоставлять вам высокий уровень сервиса и создавать атмосферу, в которой каждый гость чувствует себя особенным.
Мы всегда стремимся к совершенству, и ваша благодарность за внимание к деталям и комфорт - лучшая награда для нашей команды. Будем рады видеть вас снова и надеемся, что ваши будущие визиты будут не менее прекрасными!
С уважением,
Guest Relation
Rixos Khadisha Shymkent
Comment: 19 Jun 2026
Stayed in: Jun 2026
Terrible hôtel
The room cost 89,000 KZT per night, yet the service and overall condition of the hotel were nowhere near worth the price.
We stayed for one night (June 19–20, 2026). From the moment we arrived, it was clear that the hotel had serious organizational issues. There was no concierge, and only one receptionist on duty. While we were checking in, another guest was visibly upset and complaining that he had been waiting for over an hour to have his issue resolved.
The room lacked basic amenities such as an iron, kettle, and hair dryer. We had to make several phone calls just to have these essential items delivered.
The rooms themselves are very worn out and in desperate need of renovation. The entire property feels outdated and poorly maintained.
I am genuinely disappointed that I chose this hotel. For this price, one would expect a much higher level of service, comfort, and attention to detail.
This was my definitely my last stay here.
At best, I would rate this hotel 1 star — and even that is being generous.
Comment: 4 Dec 2025
Stayed in: Dec 2025
Vintage hotel with state-of-the-art amenities
Hotel response
Comment: 6 Dec 2025
Thank you for your kind words and for choosing Rixos Khadisha Shymkent! We are sincerely pleased to know that you feel comfortable and cozy during your stay, and that the work of our team helps make your holiday special.
We are always happy to welcome you as our guest and look forward to seeing you again!
Sincerely,
Guest Relations Department
Rixos Khadisha Shymkent
Comment: 27 Aug 2025
Stayed in: Aug 2025
Holidaying with family at the Rixos Khadisha Shymkent Hotel. Great hotel, kitchen, cozy atmosphere, service at the highest level!!!
Hotel response
Comment: 2 Sep 2025
Благодарим вас за тёплые слова и высокую оценку! Нам очень приятно, что ваш отдых в Rixos Khadisha Shymkent оставил такие приятные впечатления.
Мы искренне рады, что вы оценили нашу кухню, атмосферу и уровень сервиса. Вся команда отеля старается сделать отдых каждого гостя максимально комфортным и незабываемым.
Будем с нетерпением ждать новой встречи с вами!
С уважением,
Команда Rixos Khadisha Shymkent
Comment: 21 Aug 2025
Stayed in: Aug 2025
Sulu is the best in Rexha Hotel
She helped me twice a day and I would like to thanks the hotel and the stuff. A great place to stay in.
Sulu is the best who work in Rixos hotel
She helped me twice a day and I would like to thanks the hotel and the stuff. A great place to stay in.
Hotel response
Comment: 21 Aug 2025
Thank you for your kind review! We are thrilled to hear that your stay at Rixos Khadisha Shymkent was such a positive experience. Your feedback about our staff means a lot to us, and we are proud to have been able to provide you with such high-level service. We always strive to make every moment of your stay memorable and look forward to welcoming you back in the future. Thank you for choosing our hotel!
Rixos Khadisha Shymkent team
Excellent location
Zheltoksan Str 17, Shimkent, 160021, Kazakhstan|0.95 km from city centre
Check in and check out
Check in from:
14:00
Check out before:
12:00
Good to know
Pets not allowed
Please contact the hotel for details about adding extra beds.