Gelian Hotel
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Fast facts
Check in from: | 12:00 |
|---|---|
Check out before: | 10:00 |
Pets | Pets not allowed |
Amenities
More about Gelian Hotel
Gelian Hotel
Set in Machakos, Gelian Hotel has a fitness centre, shared lounge, bar, and free WiFi throughout the property. Boasting a concierge service, this property also provides guests with a children's playground.
Comment: 17 Jun 2026
Stayed in: Jun 2026
Awesome Experience @Gelian
Comment: 28 May 2026
Stayed in: May 2026
Hospitable staffs
Hotel response
Comment: 3 Jun 2026
Thank you for your feedback and for choosing to stay with us. I'm delighted to hear that I was able to assist and make a positive difference during your stay. I sincerely apologize for the challenges you experienced with the Wi-Fi connection and appreciate you bringing this to our attention. We are working to improve the service to ensure a better experience for our guests. We look forward to welcoming you back in the future.
Warm regards,
Martha Ndung'u,
Guest Relations Officer
Comment: 28 May 2026
Stayed in: May 2026
Outstanding front office service.
One area that could use improvement is the WIFI connection which was occasionally slow,enhancing it would make the guest experience even better.
Hotel response
Comment: 3 Jun 2026
Thank you for your kind feedback. We are delighted to hear that you enjoyed the clean rooms, welcoming reception, and professional service. Faiza will be especially pleased to know her friendliness and helpfulness made a positive impact on your stay.
We also appreciate your comments regarding the Wi-Fi and will work on improving it to enhance our guests' experience.
We look forward to welcoming you again.
Warm regards
Martha Ndung'u
Guest Relations Officer
Comment: 18 May 2026
Stayed in: May 2026
Comfort and hospitality at its best.
Hotel response
Comment: 19 May 2026
Thank you for your lovely review! We’re thrilled you enjoyed the cozy atmosphere, smooth check-in, comfortable beds, and attentive service. We are thrilled to hear I made a lasting impact to your overall experience.
We look forward to welcoming you back soon!
Warm regards
Martha Ndung'u
Guest Relations Officer
Comment: 18 May 2026
Stayed in: May 2026
Wonderful stay with excellent services
Hotel response
Comment: 19 May 2026
Thank you for your kind review! We’re glad you enjoyed the clean rooms, tasty breakfast, friendly service, and convenient location.
We hope to welcome you back again soon!
Warm regards,
Martha Ndung'u,
Guest Relations Officer.
Excellent location
Mwatu Wa Ngoma Street, Machakos, 90100, Kenya|0.48 km from city centre
Check in and check out
Check in from:
12:00
Check out before:
10:00
Good to know
Pets not allowed
Please contact the hotel for details about adding extra beds.