Casa Bianca
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:30 |
Pets | Pets not allowed |
Children | Children are welcome at this hotel |
More about Casa Bianca
Casa Bianca
Situated in Kluang, Johor region, Casa Bianca is set 37 km from University of Tun Hussein Onn Malaysia - UTHM. With free WiFi, this 5-star hotel offers a 24-hour front desk and luggage storage space.
Reviews from 
Anonymous traveller
Comment: 24 Mar 2026
Stayed in: Mar 2026
Love the spaciousness of the balcony and tub which I enjoyed thoroughly on both days I stayed. Room has all the needed amenities (which I used) like mini fridge, working desk, safe and comfortable bed. Would appreciate more TV channels though. Generally clean except the bathroom needs to be slightly better maintained. Parking is ample with easy access to the hotel and rooms. Would be back if around the area.
Family traveller
MY
Comment: 2 Jun 2026
Stayed in: May 2026
Poor upkeep
We booked two rooms for our stay, namely the Paris Suite and Zurich Suite. Unfortunately, our experience started on a disappointing note. Although we arrived after the official check-in time of 3:00 PM, only the Paris Suite was ready. We were informed that the Zurich Suite was still not prepared and had to wait approximately another 30 minutes before we could access the room. While the front desk offered a late check-out for the following day or a complimentary one-hour KTV session as compensation, these gestures missed the point. Guests should reasonably expect that rooms will be ready at the stated check-in time, especially when reservations have been made in advance.
The suites themselves were spacious, which was one of the few positive aspects of our stay. However, both rooms, particularly the Zurich Suite, were poorly maintained and showed obvious signs of wear and neglect. The towels provided had holes in them, sections of the wallpaper were torn, and the tabletop was damaged. These are basic maintenance issues that should have been addressed long ago.
Given the room rates charged, the overall condition and quality of the accommodation were extremely disappointing. For the amount we paid, we could easily have stayed at a reputable five-star hotel offering significantly better facilities, maintenance standards, and service quality.
Overall, while the rooms were large, the delayed room readiness, poor upkeep, and lack of value for money left us dissatisfied with our stay. We do not feel that the hotel delivers a standard commensurate with its pricing and would not consider returning.
The suites themselves were spacious, which was one of the few positive aspects of our stay. However, both rooms, particularly the Zurich Suite, were poorly maintained and showed obvious signs of wear and neglect. The towels provided had holes in them, sections of the wallpaper were torn, and the tabletop was damaged. These are basic maintenance issues that should have been addressed long ago.
Given the room rates charged, the overall condition and quality of the accommodation were extremely disappointing. For the amount we paid, we could easily have stayed at a reputable five-star hotel offering significantly better facilities, maintenance standards, and service quality.
Overall, while the rooms were large, the delayed room readiness, poor upkeep, and lack of value for money left us dissatisfied with our stay. We do not feel that the hotel delivers a standard commensurate with its pricing and would not consider returning.
Anonymous traveller
Comment: 27 Feb 2026
Stayed in: Feb 2026
Clean room, polite front desk staff & Housekeeper
Family traveller
Comment: 23 Jun 2025
Good location, big rooms, high ceiling, there is no question and no competition which decent hotel to stay in when in Kluang, aircon is abit weird with its settings but overall very nice and clean beds
Anonymous traveller
Comment: 7 Jul 2025
Stayed in: Jul 2025
Should have air freshner in the lobby.swimming pool was used as a swimming school
Very good location
No 2, Jalan Gunung Lambak 17 Taman Gunung Lambak, Kluang, 86000, Malaysia|2.18 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
12:30
Good to know
Children are welcome at this hotel
All ages
R 281 (MYR70) per person per night
Please contact the hotel for details about adding a cot.
Pets not allowed
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
It is prohibited to bring durian and mangosteen to the hotel.
Effective 1 January 2024, Foreign nationals entering Malaysia are required to fill in the Malaysia Digital Arrival Card (MDAC) via the Malaysian Immigration portal.
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