Kadun Hotel Boutique
+ 74
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Fast facts
Check in from: | 16:00 |
|---|---|
Check out before: | 11:00 |
Amenities
Wi-Fi
Parking
Air conditioning
Airport shuttle
Pool
Fitness centre
More about Kadun Hotel Boutique
Kadun Hotel Boutique
Attractively located in Cabo San Lucas, Kadun Hotel Boutique features air-conditioned rooms with free WiFi, free private parking and room service.
Reviews from 
Group traveller
Comment: 5 Sep 2026
Stayed in: Sep 2026
Best view, pool, service and experience
This is my second day in a row enjoying a Day Pass at the rooftop pool. I would give 6 stars if possible. Jaime greeted us with a big smile both days and explained how the Day pass works. I will definitely return, the food and drinks are top notch. The pool is beautiful, clean and the views are awesome.
Solo traveller
Comment: 3 Sep 2026
Stayed in: Mar 2026
Terrible
The hotel itself is fairly nice and has been recently renovated, but my experience here was severely damaged by the conduct of one of the employees, @kerenhernandez, who stole from me, lied to me, and took advantage of me financially while I was in Cabo. This became one of the worst travel experiences of my life, made even worse by the fact that Mexico Grand Hotel leadership, including @marcoibarra, supported her throughout the situation. It was extremely difficult to recover my belongings.
This is a dishonest and poorly managed resort that employs people who take advantage of travelers. I strongly recommend that you do not waste your money or your time staying here.
If you want a far better experience, The Cape is significantly nicer, with professional, honest staff who will treat you with respect and integrity.
This is a dishonest and poorly managed resort that employs people who take advantage of travelers. I strongly recommend that you do not waste your money or your time staying here.
If you want a far better experience, The Cape is significantly nicer, with professional, honest staff who will treat you with respect and integrity.
Hotel response
Comment: 4 Sep 2026
Dear Mr. Cartwright,
Warm greetings. We sincerely hope you are doing well.
Thank you for taking the time to share your comments. We are sorry to learn that you continue to feel dissatisfied regarding this situation, and we would like to respectfully clarify several important points for the benefit of both you and future readers.
First, we would like to clarify one detail mentioned in your review: our property is not a recently renovated hotel. It is an entirely new hotel, designed and built as such.
Regarding the personal situation described in your review, hotel management took your concerns seriously from the moment they were brought to our attention. We reviewed the information available to us and assisted you to the extent reasonably possible within the hotel's responsibilities and authority.
As part of that assistance, your personal belongings were returned and shipped to you. The hotel facilitated this process as an act of good faith and with the genuine intention of helping bring the matter to a satisfactory conclusion.
However, it is important to distinguish between matters related to a guest's hotel experience and personal interactions that occur between two individuals outside the scope of hotel operations. The hotel cannot intervene in, determine responsibility for, or take sides in private personal matters between a guest and an individual, even when one of those individuals happens to be employed by the property.
We would also like to respectfully clarify your statement regarding hotel leadership. At no point did management support one individual against another. Our position throughout this matter was to remain impartial, review the circumstances within our authority, and assist where reasonably possible while respecting the privacy and rights of everyone involved.
In your previous written communications with us, you also acknowledged and accepted responsibility for your participation in the personal circumstances surrounding this matter. We therefore respectfully disagree with the suggestion that the hotel, its management, or its leadership acted dishonestly or improperly.
We understand that this was an unpleasant personal experience for you, and we respect your right to express your opinion. At the same time, we believe it is important that a private matter between individuals not be presented as representative of the integrity, professionalism, or management of the hotel as a whole.
Our team acted in good faith throughout this situation, including assisting with the recovery and shipment of your personal belongings, and we remain confident that the matter was handled responsibly and appropriately within the scope of the hotel's role.
We sincerely wish you well and hope that, with the return of your belongings and the assistance already provided, this matter can now be considered concluded.
Kind regards,
Marco I. Macias
Dir. Operaciones
mibarra@mexicograndhotels.com
Warm greetings. We sincerely hope you are doing well.
Thank you for taking the time to share your comments. We are sorry to learn that you continue to feel dissatisfied regarding this situation, and we would like to respectfully clarify several important points for the benefit of both you and future readers.
First, we would like to clarify one detail mentioned in your review: our property is not a recently renovated hotel. It is an entirely new hotel, designed and built as such.
Regarding the personal situation described in your review, hotel management took your concerns seriously from the moment they were brought to our attention. We reviewed the information available to us and assisted you to the extent reasonably possible within the hotel's responsibilities and authority.
As part of that assistance, your personal belongings were returned and shipped to you. The hotel facilitated this process as an act of good faith and with the genuine intention of helping bring the matter to a satisfactory conclusion.
However, it is important to distinguish between matters related to a guest's hotel experience and personal interactions that occur between two individuals outside the scope of hotel operations. The hotel cannot intervene in, determine responsibility for, or take sides in private personal matters between a guest and an individual, even when one of those individuals happens to be employed by the property.
We would also like to respectfully clarify your statement regarding hotel leadership. At no point did management support one individual against another. Our position throughout this matter was to remain impartial, review the circumstances within our authority, and assist where reasonably possible while respecting the privacy and rights of everyone involved.
In your previous written communications with us, you also acknowledged and accepted responsibility for your participation in the personal circumstances surrounding this matter. We therefore respectfully disagree with the suggestion that the hotel, its management, or its leadership acted dishonestly or improperly.
We understand that this was an unpleasant personal experience for you, and we respect your right to express your opinion. At the same time, we believe it is important that a private matter between individuals not be presented as representative of the integrity, professionalism, or management of the hotel as a whole.
Our team acted in good faith throughout this situation, including assisting with the recovery and shipment of your personal belongings, and we remain confident that the matter was handled responsibly and appropriately within the scope of the hotel's role.
We sincerely wish you well and hope that, with the return of your belongings and the assistance already provided, this matter can now be considered concluded.
Kind regards,
Marco I. Macias
Dir. Operaciones
mibarra@mexicograndhotels.com
Group traveller
Comment: 20 Aug 2026
Stayed in: Aug 2026
Everything spectacular.
Everything was perfect. I went to have breakfast with some friends for a friend's birthday. And everything was delicious, I ate some chilaquiles.
Mr. Jaime was very attentive as soon as we arrived, he welcomed us very well and until the end of breakfast, he is very attentive and kind.
Mr. Jaime was very attentive as soon as we arrived, he welcomed us very well and until the end of breakfast, he is very attentive and kind.
Hotel response
Comment: 20 Aug 2026
Estimada laurafK2627YN:
Muchas gracias por compartir su experiencia con nosotros. Nos alegra saber que la celebración de cumpleaños de su amiga fue una ocasión especial y que disfrutaron de nuestro desayuno, en particular de los chilaquiles.
Agradecemos mucho sus palabras para el Sr. Jaime. Nos da mucho gusto saber que desde su llegada y hasta el final del desayuno les brindó una atención amable y atenta. Con mucho gusto compartiremos su reconocimiento con él.
Esperamos tener el placer de recibirla nuevamente muy pronto para seguir creando momentos especiales.
Saludos cordiales,
Marco I. Macias
Dir. Operaciones
Muchas gracias por compartir su experiencia con nosotros. Nos alegra saber que la celebración de cumpleaños de su amiga fue una ocasión especial y que disfrutaron de nuestro desayuno, en particular de los chilaquiles.
Agradecemos mucho sus palabras para el Sr. Jaime. Nos da mucho gusto saber que desde su llegada y hasta el final del desayuno les brindó una atención amable y atenta. Con mucho gusto compartiremos su reconocimiento con él.
Esperamos tener el placer de recibirla nuevamente muy pronto para seguir creando momentos especiales.
Saludos cordiales,
Marco I. Macias
Dir. Operaciones
Group traveller
Comment: 20 Aug 2026
Stayed in: Aug 2026
Very nice and pleasant!
Everything very pleasant. Mr. Jaime was very kind and helpful at all times.
We went to have breakfast with some friends for the buffet, where I ate some very delicious pancakes.
We went to have breakfast with some friends for the buffet, where I ate some very delicious pancakes.
Hotel response
Comment: 20 Aug 2026
Estimado G4431ZSrosar:
Muchas gracias por compartir su experiencia con nosotros. Nos alegra saber que disfrutaron de un agradable desayuno con sus amigos y que los hot cakes del buffet fueron de su agrado.
Agradecemos especialmente su reconocimiento al Sr. Jaime. Con mucho gusto compartiremos sus comentarios con él, ya que su amabilidad y vocación de servicio son parte fundamental de la experiencia que buscamos brindar a nuestros visitantes.
Esperamos tener el placer de recibirlos nuevamente muy pronto.
Saludos cordiales,
Marco I. Macias
Dir. Operaciones
Muchas gracias por compartir su experiencia con nosotros. Nos alegra saber que disfrutaron de un agradable desayuno con sus amigos y que los hot cakes del buffet fueron de su agrado.
Agradecemos especialmente su reconocimiento al Sr. Jaime. Con mucho gusto compartiremos sus comentarios con él, ya que su amabilidad y vocación de servicio son parte fundamental de la experiencia que buscamos brindar a nuestros visitantes.
Esperamos tener el placer de recibirlos nuevamente muy pronto.
Saludos cordiales,
Marco I. Macias
Dir. Operaciones
Solo traveller
Comment: 17 Aug 2026
Stayed in: Aug 2026
Will come back soon!
From the time I checked in everyone was very attentive and friendly. Customer service was excellent! Everyday the employees treated me by my name! Adriana Jaime and Evan was such a pleasure.
Hotel response
Comment: 19 Aug 2026
Dear Paradise68641719663,
Thank you very much for your wonderful review! We are delighted to know that you felt welcomed and well cared for from the moment you arrived.
It is especially rewarding to hear that our team made your stay more personal by greeting you by name each day. Adriana, Jaime, and Evan will be very happy to receive your kind recognition.
Thank you for choosing to stay with us. We truly appreciate your recommendation and, most importantly, we are thrilled to hear that you plan to come back soon. We look forward to welcoming you again!
Warm regards,
Marco I. Macias
Dir. Operations
mibarra@mexicograndhotels.com
Thank you very much for your wonderful review! We are delighted to know that you felt welcomed and well cared for from the moment you arrived.
It is especially rewarding to hear that our team made your stay more personal by greeting you by name each day. Adriana, Jaime, and Evan will be very happy to receive your kind recognition.
Thank you for choosing to stay with us. We truly appreciate your recommendation and, most importantly, we are thrilled to hear that you plan to come back soon. We look forward to welcoming you again!
Warm regards,
Marco I. Macias
Dir. Operations
mibarra@mexicograndhotels.com
Excellent location
Camino Real 258, El Medano Ejidal, Cabo San Lucas, 23453, Mexico|0.92 km from city centre
Check in and check out
Check in from:
16:00
Check out before:
11:00
Good to know
Please contact the hotel for details about adding extra beds.
Kadun Hotel Boutique: FAQs
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