Enigmatic Boutique Hotel

Name: Enigmatic Boutique Hotel
Address: Calle Mero #16, SM 03, Mz 02 Lote 15, Central Cancun, Cancun, 77500, Mexico, Cancun, Quintana Roo, 77500, Mexico

+ 64

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Fast facts

Check in from:	15:00
Check out before:	12:00

Amenities

Wi-Fi

Parking

Air conditioning

Airport shuttle

Pool

Spa

More about Enigmatic Boutique Hotel

Enigmatic Boutique Hotel

Enigmatic Boutique Hotel has an outdoor swimming pool, garden, a restaurant and bar in Cancún. This 5-star hotel offers a concierge service and a tour desk.

Reviews from

Mentioned by travellers

Anonymous traveller

Comment: 14 Aug 2026

Stayed in: Aug 2026

This is very unique hotel with a groovy seafood and wine bar, a grotto-style pool, and some good rooms. My initial room was a little too close to the bar and pool (music), so after I discussed the noise issue with the front desk clerk, she left a note for the next day desk clerk. He promptly moved me to their beautiful upstairs multi-level suite with a roof deck. It felt like the best room in the hotel. The neighborhood is quiet and there are many dining options are in the immediate area. I will probably re-book here the next time I come down to Cancun. It is not close to a beach and is far enough away from the hotel zone to require a taxi or uber to get to those big resorts. A big grocery store called Soriana is within easy walking distance, but restaurant food was very good. Three different coffee shops are nearby. Morning and evening times were the best for enjoying outdoor activities. I stayed inside during the heat of the day. The WIFI was steady and strong enough for me to get some work done Monday-Wednesday. I was there Saturday - Thursday.

Anonymous traveller

Comment: 1 May 2026

Stayed in: Apr 2026

Beyond expectations! Everyone was super friendly, the hotel and rooms are absolutely gorgeous. I will definitely be staying again.

Group traveller

Comment: 29 Apr 2026

Stayed in: Apr 2026

Wonderful

A truly wonderful hotel. From the moment you arrive, the staff demonstrates exceptional friendliness; Chavely at reception stands out for her warmth and efficiency, making your stay seamless and extremely pleasant. The sushi restaurant's offerings are simply spectacular; a culinary experience I highly recommend. Furthermore, the facilities boast exquisite decor, creating the perfect atmosphere for relaxation and complete enjoyment.

Anonymous traveller

Comment: 30 Mar 2026

Stayed in: Mar 2026

I don't know how this hotel gets 9+ reviews and is rated as a 4-star hotel, then labeled as "luxury" by Expedia. It is sub-3 stars at best in my opinion. Yes, everything in their photos is physically there, then photoshopped to look much nicer. The rooms are aged, the bathroom is old and small, you can't get into the shower without closing the bathroom door kind of tiny. We don't find anything not clean, but because everything is kind of old, you don't feel clean or relaxed either. The staff is friendly and nice, the location is good, walking distance to the ADO bus station, and other tourist spots. If you are looking for a place to stay for utility, this place will do. If you are looking for an experience, this is not it.

Solo traveller

Comment: 25 Mar 2026

Stayed in: Mar 2026

Amazing

I absolutely loved this hotel! My room was beautiful and very well-appointed. The 24-hour reception is incredibly convenient, and the staff is so friendly—especially the girl at the front desk. I also enjoyed a delicious, relaxing massage that was fantastic. The food in both restaurants is top-notch, and the service throughout the hotel is excellent."

Excellent location

4.6

Calle Mero #16, SM 03, Mz 02 Lote 15, Central Cancun, Cancun, 77500, Mexico|2.42 km from city centre

Check in and check out

Check in from:

15:00

Check out before:

12:00

Good to know

Use of Existing Beds

Children require an extra bed to sleep in the room.

Extra beds

Please contact the hotel for details about adding extra beds.