Grand Oasis Palm - All Inclusive
+ 75
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets not allowed |
Amenities
Wi-Fi
Parking
Air conditioning
Pool
Fitness centre
Spa
More about Grand Oasis Palm - All Inclusive
Grand Oasis Palm - All Inclusive
The all-inclusive Grand Oasis Palm offers a private beach and is set 5 km from central Cancún, within the Hotel Zone. It features an outdoor pool, squash and tennis courts and a spa. All rooms offer Caribbean Sea views.
Reviews from 
Family traveller
Comment: 30 Jul 2026
Stayed in: Jul 2026
Curtain
The air is cool, but the bathroom floods because of the short curtain... And there is no Netflix :(
Other than that, everything is 10/10
They bought me a cat, yay
Other than that, everything is 10/10
They bought me a cat, yay
Hotel response
Comment: 3 Aug 2026
Estimada Yasmin,
Muchas gracias por compartir su experiencia con nosotros.
Nos alegra saber que disfrutó su estancia y que, en general, la experiencia fue de su agrado. Agradecemos también sus comentarios respecto al baño y las amenidades de la habitación. Tomamos nota de sus observaciones, ya que nos ayudan a continuar mejorando nuestros servicios y la comodidad de nuestros huéspedes.
Nos complace saber que tuvo una experiencia positiva y esperamos recibirle nuevamente muy pronto para seguir brindándole una estancia agradable.
Saludos cordiales,
Adelaida Arzola, Directora de Oasis Palm.
Muchas gracias por compartir su experiencia con nosotros.
Nos alegra saber que disfrutó su estancia y que, en general, la experiencia fue de su agrado. Agradecemos también sus comentarios respecto al baño y las amenidades de la habitación. Tomamos nota de sus observaciones, ya que nos ayudan a continuar mejorando nuestros servicios y la comodidad de nuestros huéspedes.
Nos complace saber que tuvo una experiencia positiva y esperamos recibirle nuevamente muy pronto para seguir brindándole una estancia agradable.
Saludos cordiales,
Adelaida Arzola, Directora de Oasis Palm.
Family traveller
Comment: 4 May 2026
Stayed in: May 2026
Old and Neglected Hotel
The hotel rooms have never been remodeled, the bathroom doors do not withstand a layer of paint more the TV furniture is older than the hotel the taps are more than 30 years old, the mirrors are rotten have black parts and the bathrooms not to speak tiny and curtained and the taps just as old, (now the upgrade is more expensive but it is the same with a fridge) the play area have most arcades with damaged buttons, the pool table the broken cloths and the curved bands of the old, there are no cleats medium good and the chalks do not exist !! There are never enough glasses for the drinks the beers give them hot because they have damaged the internal system of the dispensers, now you have to ask the head of the restaurant to do us the medium favor to sing the mornings, for a birthday and to finish it does not have showers at the exit of the beach or to bathe one after checking-out after 12 noon !! The only good part of the hotel the beach, the pools and the rest food nothing!!
Hotel response
Comment: 5 May 2026
Estimado huésped,
Gracias por compartir sus comentarios sobre su reciente estancia.
Le informamos que su retroalimentación ha sido canalizada a las áreas correspondientes para su revisión y seguimiento, como parte de nuestros procesos internos de evaluación.
Nuestras instalaciones, servicios y amenidades se encuentran bajo procesos de mantenimiento y supervisión continua.
Agradecemos su opinión, la cual contribuye a la mejora continua de nuestras operaciones.ual contribuye a la mejora continua de nuestras operaciones.
Cordialmente,
Adelaida Arzola, Directora Oasis Palm.
Gracias por compartir sus comentarios sobre su reciente estancia.
Le informamos que su retroalimentación ha sido canalizada a las áreas correspondientes para su revisión y seguimiento, como parte de nuestros procesos internos de evaluación.
Nuestras instalaciones, servicios y amenidades se encuentran bajo procesos de mantenimiento y supervisión continua.
Agradecemos su opinión, la cual contribuye a la mejora continua de nuestras operaciones.ual contribuye a la mejora continua de nuestras operaciones.
Cordialmente,
Adelaida Arzola, Directora Oasis Palm.
Couple
Comment: 27 Jun 2026
Stayed in: Jun 2026
Incomplete experience
The hotel in terms of accommodation is very good; large fourth and cleanliness also very good. However, we were not informed that there are restrictions on access to the existing 14 restaurants and that only two serve breakfast until 11:00. Another negativity is that no bar works 24 hours a day and after 2 in the morning closes everything and you are left with nothing to do at a resort.
Hotel response
Comment: 30 Jun 2026
Prezado hóspede,
Obrigado por compartilhar sua experiência conosco. Ficamos felizes em saber que você apreciou a acomodação, o espaço do quarto e a limpeza durante sua estadia.
Informamos que o acesso aos restaurantes, assim como os horários de funcionamento, podem variar de acordo com a categoria reservada, disponibilidade e operação diária do hotel. Da mesma forma, os horários dos bares são definidos conforme a logística e funcionamento do resort.
Seus comentários foram encaminhados às áreas correspondentes para sua revisão.
Agradecemos sua opinião, que contribui para a avaliação contínua de nossos serviços.
Cordialmente,
Adelaida Arzola, Directora Oasis Palm.
Obrigado por compartilhar sua experiência conosco. Ficamos felizes em saber que você apreciou a acomodação, o espaço do quarto e a limpeza durante sua estadia.
Informamos que o acesso aos restaurantes, assim como os horários de funcionamento, podem variar de acordo com a categoria reservada, disponibilidade e operação diária do hotel. Da mesma forma, os horários dos bares são definidos conforme a logística e funcionamento do resort.
Seus comentários foram encaminhados às áreas correspondentes para sua revisão.
Agradecemos sua opinião, que contribui para a avaliação contínua de nossos serviços.
Cordialmente,
Adelaida Arzola, Directora Oasis Palm.
Family traveller
US
Comment: 17 Jun 2026
Stayed in: Jun 2026
DO NOT STAY
We've stayed in several Cancun/Playa del Carmen hotels once or twice a year. This is definitely one of the worst hotels in Cancun. The app to make reservation a la carte doesn't work and when going in person for the reservation, they're fully booked. The buffet food is not-eatable. The spa is not a full spa and over priced for the services.
Edgar from the beach bar has zero hospitality skills. He got into an argument with my dad then with me. I brought this up to the hotel and I hope they take appropriate action. He shouldn't be working in the hospitality industry.
Edgar from the beach bar has zero hospitality skills. He got into an argument with my dad then with me. I brought this up to the hotel and I hope they take appropriate action. He shouldn't be working in the hospitality industry.
Hotel response
Comment: 22 Jun 2026
Dear Guest,
Thank you for sharing your feedback regarding your recent stay.
Your comments have been shared with the corresponding departments for their review and follow-up as part of our internal evaluation processes.
Our services, facilities, and restaurant reservations operate under established procedures and may vary depending on availability, occupancy levels, and daily operations.
We appreciate you taking the time to share your experience.
Cordially,
Adelaida Arzola, Oasis Palm Manager.
Thank you for sharing your feedback regarding your recent stay.
Your comments have been shared with the corresponding departments for their review and follow-up as part of our internal evaluation processes.
Our services, facilities, and restaurant reservations operate under established procedures and may vary depending on availability, occupancy levels, and daily operations.
We appreciate you taking the time to share your experience.
Cordially,
Adelaida Arzola, Oasis Palm Manager.
Family traveller
Comment: 16 Jun 2026
Stayed in: Jun 2026
The best vacation with the bros.
The animation team is incredible; Katherin, Ken, Alexander, and Gerardo are all super kind and handsome. They all invited me to the activities, and I enjoyed them a lot. I love you all, family; you are very fun and funny, and I got along with you very well.
Hotel response
Comment: 22 Jun 2026
Estimada Jenny,
Muchas gracias por compartir su experiencia con nosotros. Nos alegra saber que disfrutó de su visita en el restaurante Maki Taco y que el servicio fue de su agrado desde el inicio.
Agradecemos especialmente que haya destacado la atención brindada; sus comentarios serán compartidos con el equipo correspondiente, ya que representan una gran motivación para continuar ofreciendo un servicio de calidad.
Nos complace saber que recomienda ampliamente el restaurante y esperamos tener el placer de recibirle nuevamente muy pronto.
Saludos cordiales,
Adelaida Arzola, Directora de Oasis Palm.
Muchas gracias por compartir su experiencia con nosotros. Nos alegra saber que disfrutó de su visita en el restaurante Maki Taco y que el servicio fue de su agrado desde el inicio.
Agradecemos especialmente que haya destacado la atención brindada; sus comentarios serán compartidos con el equipo correspondiente, ya que representan una gran motivación para continuar ofreciendo un servicio de calidad.
Nos complace saber que recomienda ampliamente el restaurante y esperamos tener el placer de recibirle nuevamente muy pronto.
Saludos cordiales,
Adelaida Arzola, Directora de Oasis Palm.
Location
Blvd. Kukulcan Km 4.5, Kukulcan Boulevard, Zona Hotelera, Cancun Hotel Zone, Cancun, 77500, Mexico|6.4 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Pets not allowed
Please contact the hotel for details about adding extra beds.
Grand Oasis Palm - All Inclusive: FAQs
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