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Casa Kaoba Hotel & Suites

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Fast facts

Check in from:		15:00
Check out before:		12:00
Pets		Pets allowed free of charge

Amenities

Wi-Fi
Parking
Air conditioning
Airport shuttle
Pool
Spa

More about Casa Kaoba Hotel & Suites

Casa Kaoba Hotel & Suites

Set in Playa del Carmen, 2.4 km from Playacar Beach, Casa Kaoba Hotel & Suites offers accommodation with an outdoor swimming pool, free private parking, a garden and a terrace.

Reviews from
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Mentioned by travellers
Anonymous traveller

Comment: 13 Jul 2026

Stayed in: Jul 2026

The hotel is pretty and has great potential however maintenance is needed. The TVs were not working, the inside pool from the family suite was not working either, water dispenser from the fridge was broken, etc. Personell were friendly but they did not managed to fix the issues.
Family traveller

Comment: 30 Jun 2026

Stayed in: Jun 2026

Terrible experience

It is not worth paying for two nights in this place; it was disappointing. I felt cheated; I paid over 4000 for my room, the floor was dirty, they had no bath soap, the toilet paper was the cheapest, the bedding was old and stained, as were the towels, the breakfast was terrible, very scarce and cold. I don't know why they rate the hotel as very good; it is a scam. There were mosquitoes and spiders in the room.
Anonymous traveller

Comment: 7 Jun 2026

Stayed in: Feb 2026

For the price, this is a great stay for the area. I booked because it seemed close to the hospital where my dad was admitted. Unfortunately because of the road system, we had to drive all the way to Xcaret to turn around and head the direction of the hospital across the street. I checked in around 9pm, and nothing was open on-site or within walking distance for a drink or bite or even water.
The front desk staff was amazing. Very welcoming, helpful and friendly.
I chose the accommodation with the indoor pool included, but was unable to use it because it was freezing cold and didn’t appear to have any filtration. It looked like there was a button to make the pool do something, but it didn’t work.
The towels are seriously subpar and the kitchenette amenities are sparse and random…no soap even.
But the bed was comfortable and the shower was…fascinating. The rain shower head was broken and shot water everywhere and/but I’ve never seen a shower with a geyser coming up from the floor. I’ve also never felt cleaner. ;) It’s a bidet shower.
I would actually stay here for a long-term rental, assuming that maintenance could make some adjustments to the pool and plumbing. I would bring in my own kitchenette supplies and towels, and be such a happy camper for months at a time.
Breakfast is a bit awkward, but again, I got what I paid for and I was well-fed and well-slept despite the fact that my dad was dying in the hospital across the street (yet 10 miles away).
Anonymous traveller

Comment: 3 Jun 2026

Stayed in: May 2026

We love this hotel, but has changed since our last visit (August 2025) it's going down, we found little things that they're not the same. Breakfast was good, rooms had a lot mosquitoes ( we never had this problem before) I love that they care for the pets. The check in and check out was fast. Abilene and Gerardo We're very friendly and helpful.
Anonymous traveller

Comment: 27 May 2026

Stayed in: May 2026

Unfortunately! We had a bad experience with the casa kaoba hotel ! We had to spend one night there without proper electricity ,proper air conditioning! Not so happy with the staff first as they did not mentioned anything beforehand about some incident why they were having issues with the electricity until we complained it’s not working ! But after we requested refund , they managed to give us transfer to the different hotel close to Playa del Carmen !

Location

3.8

Carretera Federal Playa Tulum Manzana 357 Lote 8, Ejido, Los Dos Compadres, 77710, Mexico|1.23 km from city centre

Check in and check out

Check in from:

15:00

Check out before:

12:00

Good to know

Pets

Pets allowed free of charge

Extra beds

Please contact the hotel for details about adding extra beds.

Casa Kaoba Hotel & Suites: FAQs

Casa Kaoba Hotel & Suites is 1.2 km away from Los Dos Compadres city centre.
Casa Kaoba Hotel & Suites is in Los Dos Compadres, Mexico and is 1.2 km away from Los Dos Compadres city centre.
At Casa Kaoba Hotel & Suites you can check in from 15:00, and you'll need to check out before 12:00.
Yes, there is parking available at Casa Kaoba Hotel & Suites.
Yes, Casa Kaoba Hotel & Suites does have a restaurant.