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Kanté Hotel - Downtown Tulum

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Fast facts

Check in from:		15:00
Check out before:		12:00

Amenities

Wi-Fi
Air conditioning
Airport shuttle
Pool
Front desk 24 hour
Non-smoking

More about Kanté Hotel - Downtown Tulum

Kanté Hotel - Downtown Tulum

Attractively situated in Tulum, Kanté Hotel - Downtown Tulum features air-conditioned rooms, an outdoor swimming pool, free WiFi and a garden. This 4-star hotel offers a tour desk. The property is non-smoking and is situated 4.

Reviews from
ExpediaHotels.comTripadvisor
Mentioned by travellers
Family traveller

Comment: 1 Jun 2026

Stayed in: May 2026

Extremely comfortable bed and very helpful staff

We had a great time at Kante Hotel. The room had one of the most comfortable beds I've ever slept on in a hotel, extremely comfortable. The room was a good size, clean and had everything we needed. I became unwell while there and spent almost 2 days in the room which felt relaxing and calming. While it was a hotel, it also had amenities like a kitchen area with microwave, fridge and coffee maker. There was also a water cooler. As well as a nice table to sit on. The staff were incredibly nice and helpful, providing whatever we asked for immediately and giving helpful tips on restaurants to go to. The pool is small but was lovely at the end of a hot day and the area around the pool is lovely with lots of plants and geckos.
I think that you can tell a lot from a hotel by how they behave when something goes wrong. Our air conditioning broke overnight and we told them the next morning, expecting there could be hassle. Instead they were extremely apologetic, immediately checked the aircon and when they found it didn't work moved us to a new room immediately.
I would strongly recommend this hotel.
Anonymous traveller

Comment: 27 Mar 2026

Stayed in: Mar 2026

This is not a two star hotel, but it is more like a second-class hostel. There wasn't a chair in the room. One person at the reception had a dog that barked all the time which was very disturbing. Very responsive, heard other guests talking outside the room. The gate was locked at 02AM, which I didn't find out about at check-in, but only by chance. If you want a good room, I suggest that you look for one of the other hotels that are close to ADO bus station. Do not book at this hotel, you will regret it and go to another hotel, without getting a refund. In addition, they ask for 1000 MPeso in deposit even though nothing in the room is worth that much. Stay away from this hotel.
Anonymous traveller

Comment: 7 Mar 2026

Stayed in: Feb 2026

Clean room. Staff was friendly. Pool was decent. It would have been great if they had fridge and microwave and a small seating area in all rooms.
Anonymous traveller

Comment: 21 Feb 2026

Stayed in: Feb 2026

We had an issue with our first room which was right by the front desk, we were then moved to a different room which felt much cleaner and was excellent! The pool was a little cold and dirty but the rest of the property was great and the staff were good too. Location is very good.
Anonymous traveller

Comment: 8 Feb 2026

Stayed in: Feb 2026

The room was clean. It was a little noisy from other guests talking loadly outside our room. The door needed a better seal. There was a barking dog that needed a shot of lead. The hotel was chosen for its location across from the ADO terminal.

Exceptional location

5.0

Calle Polar Región 02 Manzana 07 Lote 11, Tulum, 77780, Mexico|0.58 km from city centre

Check in and check out

Check in from:

15:00

Check out before:

12:00

Good to know

Extra beds

Please contact the hotel for details about adding extra beds.

Kanté Hotel - Downtown Tulum: FAQs

Kanté Hotel - Downtown Tulum is 0.6 km away from Tulum city centre.
Kanté Hotel - Downtown Tulum is in Tulum, Mexico and is 0.6 km away from Tulum city centre.
At Kanté Hotel - Downtown Tulum you can check in from 15:00, and you'll need to check out before 12:00.
No, there isn't any parking available at Kanté Hotel - Downtown Tulum. If you're looking for a hotel with space to park, simply filter by properties which have 'Parking' under 'Amenities' in the search results.
We don’t have any information about restaurants at Kanté Hotel - Downtown Tulum, please check with them when booking.