La Casa de Mia Tulum
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 11:00 |
Amenities
Wi-Fi
Parking
Air conditioning
Airport shuttle
Pool
Restaurant
More about La Casa de Mia Tulum
La Casa de Mia Tulum
La Casa de Mia Tulum features an outdoor swimming pool, garden, a terrace and restaurant in Tulum. Well located in the Zona Hotelera district, this hotel offers a bar. The hotel also provides free WiFi as well as a paid airport shuttle service.
Reviews from 
Couple
MX
Comment: 19 Dec 2019
Stayed in: Dec 2019
The most charming three house stunning views!!
I loved this place and will definitely be back.
Here you have everything... air conditioning, a clean and comfortable bed, a lot of privacy but the best is the location and José the guy that took care of us always with a sweet smile. We discovered so many interesting spots close by, make sure you visit “ encantado” cenote and Dos Ceibas across the road, we could access to the beach very easily every day from there.
Definitely recommend this place!
Here you have everything... air conditioning, a clean and comfortable bed, a lot of privacy but the best is the location and José the guy that took care of us always with a sweet smile. We discovered so many interesting spots close by, make sure you visit “ encantado” cenote and Dos Ceibas across the road, we could access to the beach very easily every day from there.
Definitely recommend this place!
Other
US
Comment: 29 Jul 2022
Stayed in: Mar 2022
DON'T PAY CASH, book via reputable website
Sometimes you get what you pay for... and sometimes you get less... much less.
I had my suspicions that something was 'off' based on how difficult it was to get a straight answer when trying to book via a third party website, but due to the lure of the good price (and location), i let my guard down and booked a stay here anyway. Let's be clear: This is not a 'hotel'.. but a handful of condos, at least one of which (First floor suite) was MUCH more worn / threadbare and dark then as appears at the website.
Significant issues with AC and electricity, and was told i could check-out early and get a refund for the last night.. and although they DEMANDED CASH when I arrived (instead of credit card).. the REFUND STILL hasn't arrived.. months later (i stayed there in MARCH 2022), though not without wasting much of my time via DM's on Whats App.. a COMPLETE RUN-AROUND... all for NOTHING.
So - stay here at your own risk, and consider yourself warned.
I had my suspicions that something was 'off' based on how difficult it was to get a straight answer when trying to book via a third party website, but due to the lure of the good price (and location), i let my guard down and booked a stay here anyway. Let's be clear: This is not a 'hotel'.. but a handful of condos, at least one of which (First floor suite) was MUCH more worn / threadbare and dark then as appears at the website.
Significant issues with AC and electricity, and was told i could check-out early and get a refund for the last night.. and although they DEMANDED CASH when I arrived (instead of credit card).. the REFUND STILL hasn't arrived.. months later (i stayed there in MARCH 2022), though not without wasting much of my time via DM's on Whats App.. a COMPLETE RUN-AROUND... all for NOTHING.
So - stay here at your own risk, and consider yourself warned.
Other
Comment: 19 May 2022
Stayed in: May 2022
terribe experience
do not rent this place! it's noisy, dirty and not at all like the photos, we couldn't sleep with people screaming all night long and we had to leave the place two nights before without any considetation of the hosts
Couple
Comment: 19 Dec 2021
Stayed in: Dec 2021
It's true. You get what you pay for ...
So, I'm going to start by saying that all of the positive reviews are warranted (in general.) This isn't a bad place to stay (per se.). In short the value proposition is fair, unless it rains. Now I understand that no one can control the weather but a property owner can absolutely control leaks in the roof. Rain coming through leaks in the roof made one of the bedrooms unusable. Leaks in the roof left standing water in the kitchen during the storm.
As it stands, I'd likely would not have mentioned only one A/C unit working or broken locks on doors or other small stuff because nothing is perfect. But a leaky roof?
They can do better.
On a positive note, The location was great Loco Tulum was very good and Martin was outstanding. He deserves a raise.
All in all, I guess I really can't complaining at this price point. Ultimately, You do get what you pay for.
As it stands, I'd likely would not have mentioned only one A/C unit working or broken locks on doors or other small stuff because nothing is perfect. But a leaky roof?
They can do better.
On a positive note, The location was great Loco Tulum was very good and Martin was outstanding. He deserves a raise.
All in all, I guess I really can't complaining at this price point. Ultimately, You do get what you pay for.
Other
Comment: 8 Nov 2019
Stayed in: Oct 2019
Terrible! I was berated by management for giving an honest review! DO NOT STAY HERE!
My fiance and I stayed here for a friend's wedding this month and we wish we hadn't. We booked the room through Booking.com 2 1/2 months in advance and received a confirmation email from booking and a follow up email from the property shortly thereafter which was a nice touch. I keep all my emails so I still have this to prove it was received. I heard nothing thereafter. When we arrived in Tulum, not a soul could find this place. There is NO SIGNAGE. ZERO and it is not located on the beach side as the map on Booking.com suggests but actually on the opposite side. Once you enter into Tulum, there is no service on your cellphone so you must hook up to Wifi at a business or hotel to use Google Maps and that is what we did. Even with Google Maps, it was incredibly difficult to find as there is nothing to identify it and none of the locals knew where this place was either. If you have to be somewhere quick after check in, just be mindful of this. After finally finding the place, I show my confirmation email to the gentleman running the area and he tells us I'm not on the reservation although I'm showing him my confirmation number, email from 'Daisy', my reservation for a King Room with Balcony and the money that was already paid months in advanced. The man leaves us outside for 30 minutes while we get eaten alive by mosquitoes, holding all of our things and wondering if we will have a room and if we will make it in time to our friends' wedding (the whole reason we came on this trip). He finally comes back and puts us in the only room they had available which was not what we reserved. It was a bottom level room with no balcony or privacy. I was so upset but I had no choice but to take it as we had 45 minutes to get ready and head out to the wedding. THE WORST PART: Booking.com asked me to fill out a survey or my stay. I explained the fiasco but still gave a fair score and review. The managers actually emailed me back BERATING ME!! They insulted me asking why I couldn't just have Google Mapped the place (as if they didn't think I tried doing this multiple times for the 2 hours spent looking for the place) and stated that they sent me emails about my stay WHICH IS A LIE!! Nothing was sent to me besides the first contact email from when I purchased the room. They are unprofessional and a complete waste of your time and money! BEWARE! DO NOT STAY HERE! There are some stunning hotel locations on the beach and in more of the hotspots in the area that are really worth a few more dollars and none of your stress...go there! Also the Wifi does not work in your room so navigating to other places is difficult unless you go stand in the bar to do so. Just a hassle, stay elsewhere.
Location
Carretera Tulum Boca Paila km 9.2, Tulum, 77760, Mexico|8.25 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
11:00
Good to know
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.
Please note that electricity works from 5 pm to 11 am Managed by a private host
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