Widiane Resort
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets not allowed |
More about Widiane Resort
Widiane Resort
This luxurious 5-star hotel features a helipad and an infinity pool with superb views of the Atlas Mountains and lake bin el ouidane. The Widiane is set in a natural park in the heart of Berber country. The Hotel is split in two parts.
Comment: 3 Jun 2026
Stayed in: Jun 2026
It’s 5 star in some respects but not others
Absolutely fantastic views, lovely rooms and great pool area.
Starting to age a bit and rooms need a bit of a ‘sparkle’, some of restaurant service was poor (e.g. lamb dish on menu came as chicken, white wine not cold), golf cart driver had to be reluctantly dragged away from his phone with a tutt when asked to drive us up a steep hill etc.
Prices are 5 star though…
Hotel response
Comment: 16 Jun 2026
Thank you for your constructive feedback. Your satisfaction is important to us, and your comments help us to improve. We hope to see you again so that we can offer you an even more enjoyable experience.
Kind regards,
The Management
Comment: 27 Apr 2026
Stayed in: Apr 2026
Room experience
Key Issues in Old Section:
* Hygiene & Pests: The bathroom was unacceptable, with visible mold and fungus in the sink area. Even worse, we found remains of cockroaches in the bathroom. I personally informed the check in staff who didn’t show any interest about our complain, no apology received when I showed him the pictures I took (fungus/mold and cockroach pictures).
* Housekeeping: The room was not properly cleaned upon arrival, and coffee/tea amenities were not replenished during our stay. In one of the rooms we booked, the bedroom light spots were flickering which can give you a headache.
* Bed Configuration: The 'single' room consisted of two single beds pushed together, which made for a terrible sleep experience as the body kept sinking into the uncomfortable gap in the middle.
Positives:
* Breakfast staff are helpful and the location is convenient.
* The new area appears much better maintained, so if you book, ensure you are placed there.
Final Verdict: Do not accept a room in the old building. The maintenance issues are severe, and it is not worth the discomfort. If you cannot get a room in the new area, I would recommend looking elsewhere."
Hotel response
Comment: 1 May 2026
Thank you for your constructive feedback. Your satisfaction is important to us, and your comments help us to improve. We hope to see you again so that we can offer you an even more enjoyable experience.
Kind regards,
The Management
Comment: 14 May 2026
Stayed in: May 2026
Magic in the Atlas Mountains
Comment: 17 Jul 2026
Beautiful but not quite a 5 star hotel
When I first arrived, the reception explained to me about the time and place for the breakfast, she was looking at the PC while talking to me!! So disappointed to be treated disrespectfully in Morocco. When I checked out, the guy was a little better but still no eye contact but he did ask if everything was good. But he never offered me to take my luggage down the stairs nor if I need any transportation.
One of the ladies in the spa said that "even I cannot explain to you what is the difference between the two kind of Thai massages. It is hard to explain, you have to choose one." I dont think anyone can make a decision if the service provider does not even know how to assist me to choose or try to understand my request.
Service is very important so that clients will come back or help to spread the word. It seems to me that not everyone has a heart to their job. It is a pity that such a nice resort to have missed the hospitality.
Comment: 2 Jul 2026
Stayed in: Jul 2026
Thank you.
Hotel response
Comment: 6 Jul 2026
Merci infiniment pour vos aimables mots. Nous sommes ravis que vous ayez apprécié votre séjour. Votre satisfaction est notre priorité et nous espérons vous accueillir de nouveau très bientôt.
Bien cordialement,
The Management
Excellent location
Chemin Du Lac 44, R306, Azilal, 22200, Morocco|20.05 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Pets not allowed
Extra beds are available for an additional charge, depending on the size of the room.
