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Hotel Los Altos Esteli

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Fast facts

Check in from:		13:00
Check out before:		11:00
Pets		Pets not allowed

Amenities

Wi-Fi
Parking
Air conditioning
Airport shuttle
Front desk 24 hour
Non-smoking

More about Hotel Los Altos Esteli

Hotel Los Altos Esteli

Located in Estelí, Hotel Los Altos Esteli offers 3-star accommodation with a terrace. Among the facilities at this property are a 24-hour front desk and luggage storage space, along with free WiFi throughout the property.

Reviews from
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Mentioned by travellers
Anonymous traveller

Comment: 31 Oct 2025

Stayed in: Jul 2025

This is such a cute, small hotel, and we enjoy coming back. The best part, for us, is the 24/7 staff presence at the front desk. It feels very secure knowing someone is always available to let you in. The staff has always been decent, and the simple included breakfast is a convenient perk.
The courtyard is a lovely feature. We'd love to see it brought back to its former glory with more plants! A few small updates, like checking the electronics in the rooms, would make the stay perfect. We look forward to our next visit.
Family traveller

Comment: 10 Apr 2026

Stayed in: Apr 2026

Human Waste in Shower + Fair Refund Denied — Avoid This Hotel

I rarely leave negative reviews, but this experience was unacceptable and future guests should be aware.
I stayed at Hotel Los Altos in Estelí from April 3–6. While my sister’s room (#7) had no issues, my experience was completely different and concerning.
First, I was placed in room #5 where the air conditioning did not work; it blew hot air. I reported this to staff (Benjamín), was told it would be fixed, and it never was.
Second, one night we returned close to midnight after attending a family vigil, and were unable to enter because the staff member on duty did not open the door. He later told us he had been asleep with headphones on.
Third, I was moved to room #8. While the AC worked, the bathroom had a strong sewage odor. Upon inspecting the shower, I discovered human feces present in the shower area. I immediately called staff, who came and recorded a video of it themselves. This is a serious sanitation failure.
What is most concerning is the hotel’s response. They acknowledged the condition of the room but deflected responsibility, stating: “…a veces uno no puede saber que van hacer los huéspedes y parece que se hicieron pupu en el baño y quedó el mal olor.”
In other words, rather than taking accountability for proper cleaning and sanitation between guests, they shifted blame.
They also refused to provide a fair refund and attempted to condition even a partial refund on me agreeing not to leave a negative review.
I strongly recommend future travelers think carefully before staying here, especially if cleanliness, safety, and basic service standards are important to you.
Anonymous traveller

Comment: 27 Jun 2026

Stayed in: Jun 2026

Main issue was the parking was on the street. A busy narrow street. Front desk did help to secure a spot and later in the evening I was able to move my vehicle to right in front. To me self parking available is a lot off street. Otherwise, it is a solid 3 star property that is appropriately priced.
Anonymous traveller

Comment: 8 Apr 2026

Stayed in: Apr 2026

Parking is off site and you can only pick up or drop off suringnthe day. Beds and pillows very comfortable. Furnishings a little run down
Anonymous traveller

Comment: 7 Dec 2025

Stayed in: Nov 2025

There is no costumer parking, you have to park out on the street. No one at front desk at 7 am when i was trying to get back into the hotel, they lock the front door, so you have to wait for someone to open.

Excellent location

4.8

Cathedral church 1 block south 1/2 block east, calle transversal #13 , Estelí, Estelí, 33112, Nicaragua|0.21 km from city centre

Check in and check out

Check in from:

13:00

Check out before:

11:00

Good to know

Pets

Pets not allowed

Extra beds

Please contact the hotel for details about adding extra beds.

Hotel Los Altos Esteli: FAQs

Hotel Los Altos Esteli is 0.2 km away from Estelí city centre.
Hotel Los Altos Esteli is in Estelí, Nicaragua and is 0.2 km away from Estelí city centre.
At Hotel Los Altos Esteli you can check in from 13:00, and you'll need to check out before 11:00.
Yes, there is parking available at Hotel Los Altos Esteli.
We don’t have any information about restaurants at Hotel Los Altos Esteli, please check with them when booking.