HOSTAL Huayna House GO
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Fast facts
Check in from: | 11:00 |
|---|---|
Check out before: | 10:00 |
Amenities
Wi-Fi
Parking
Front desk 24 hour
Non-smoking
Laundry
Internet access
More about HOSTAL Huayna House GO
HOSTAL Huayna House GO
Attractively situated in Cusco, HOSTAL HUAYNA HOUSE GO features an American breakfast and free WiFi. It is situated 2.7 km from Wanchaq Train station and provides luggage storage space.
Reviews from 
Solo traveller
Comment: 15 Feb 2020
Stayed in: Jan 2020
Excellent
I have been staying at this hotel for several years when I visit Cusco. The staff is lovely, the rooms are comfortable, the location is perfect. For the price you can't find a better place. The hotel's dog is the most adorable pet in the world.
Family traveller
Comment: 6 Jun 2025
Stayed in: May 2025
Horrible! Do not recommend!!!
Come on, I'll try not to get heavy, which sincerely should be done.
Positive points:
It has a location close to the weapons plate... however, to go back to it climbs a slope, which with altitude is bad!
They kept my suitcase until a certain time after check-out.
Now the negatives:
First I had a big annoyance with the owner of the establishment, because I bought the take-off voucher very early and never got contact with them, but I trusted in take-off, and only on the day of my stay that answered me, arriving there, the owner charged me an extra value that gave me around about 400 reais because according to him they didn't sell for take-off and this amount that I paid at take-off was wrong, claimed that there was no room with private bathroom in my purchase, being that it was in the voucher. After a lot of confusion, I paid them $42 because it was almost 23:00 and it was very cold in town. I had no other choice at the time, when I entered the room, I realized it was the same room as the ad, but he made me pay more for it.
Arriving in the room, very cold!!! To my surprise I did not have a heater, however, this tbm was in my purchase voucher. So, don't trust, vcs are going to get too cold in this place. Luckily I had taken thermal clothes and made pyjamas.
The breakfast... bad! Mostly for us Brazilians, I don't know if it's the guest house or if it's cultural, they don't serve a coffee like ours, it's something like a "coffee essence" that mixes the hot water, two breads that look like a hard cake, and a small portion with a fruit with a passing face. It's tea... basically it's every day.
Another detail... the room looks dirty, it's pretty old, the bathroom the taps were cold and the shower, to my surprise for two days I arrived from tours where I spent the whole day outside and when I arrived it was 7 degrees, the shower didn't heat up, it didn't work for two days. That was awful! They made me take a bath in the shared bathroom with stranger even I having overpaid for the private bathroom which he claimed did not have on my voucher. I had to threaten the owner to see if it resolved. In the end; changed me to a little better room on the top floor, where I had to go up with 4 bags.
I do not recommend this place, lack of attention and respect for the customer, a disregard. I've had so much anger that it almost spoils my perception of destiny itself, Cusco. Of the 7 days I spent there, I believe I only had this coffee of their 2 days, I went turning myself as I could... the place is bad! And the owner acted in bad faith to charge me too much.
One detail, the towels in the first bedroom were dirty, worse than flooring. I complained and he dared to say it was my lie.
The room does not have enough sockets and those that had, were far from the bed, this for people who travel and need to recharge the nearby cell phone for alarms to not miss tours is terrible. The socket was near the floor, I had q to stay down and there was no support table, so the cell phone was charging on the floor. There was dirt under the beds... Shit!
It’s not an exaggeration, I’m a super calm person with no freshness, but everything has a limit. This place, if it were for free, would still be very expensive!
I DO NOT RECOMMEND ANY!!!
Positive points:
It has a location close to the weapons plate... however, to go back to it climbs a slope, which with altitude is bad!
They kept my suitcase until a certain time after check-out.
Now the negatives:
First I had a big annoyance with the owner of the establishment, because I bought the take-off voucher very early and never got contact with them, but I trusted in take-off, and only on the day of my stay that answered me, arriving there, the owner charged me an extra value that gave me around about 400 reais because according to him they didn't sell for take-off and this amount that I paid at take-off was wrong, claimed that there was no room with private bathroom in my purchase, being that it was in the voucher. After a lot of confusion, I paid them $42 because it was almost 23:00 and it was very cold in town. I had no other choice at the time, when I entered the room, I realized it was the same room as the ad, but he made me pay more for it.
Arriving in the room, very cold!!! To my surprise I did not have a heater, however, this tbm was in my purchase voucher. So, don't trust, vcs are going to get too cold in this place. Luckily I had taken thermal clothes and made pyjamas.
The breakfast... bad! Mostly for us Brazilians, I don't know if it's the guest house or if it's cultural, they don't serve a coffee like ours, it's something like a "coffee essence" that mixes the hot water, two breads that look like a hard cake, and a small portion with a fruit with a passing face. It's tea... basically it's every day.
Another detail... the room looks dirty, it's pretty old, the bathroom the taps were cold and the shower, to my surprise for two days I arrived from tours where I spent the whole day outside and when I arrived it was 7 degrees, the shower didn't heat up, it didn't work for two days. That was awful! They made me take a bath in the shared bathroom with stranger even I having overpaid for the private bathroom which he claimed did not have on my voucher. I had to threaten the owner to see if it resolved. In the end; changed me to a little better room on the top floor, where I had to go up with 4 bags.
I do not recommend this place, lack of attention and respect for the customer, a disregard. I've had so much anger that it almost spoils my perception of destiny itself, Cusco. Of the 7 days I spent there, I believe I only had this coffee of their 2 days, I went turning myself as I could... the place is bad! And the owner acted in bad faith to charge me too much.
One detail, the towels in the first bedroom were dirty, worse than flooring. I complained and he dared to say it was my lie.
The room does not have enough sockets and those that had, were far from the bed, this for people who travel and need to recharge the nearby cell phone for alarms to not miss tours is terrible. The socket was near the floor, I had q to stay down and there was no support table, so the cell phone was charging on the floor. There was dirt under the beds... Shit!
It’s not an exaggeration, I’m a super calm person with no freshness, but everything has a limit. This place, if it were for free, would still be very expensive!
I DO NOT RECOMMEND ANY!!!
Couple
Comment: 23 Jun 2024
Stayed in: Jun 2024
Poor show
Bit of a poor show.
When we arrived, they couldn't find our booking and took a good long while locating it on a different system after having to call someone else to help. After a long night bus, we were tired and ready to get in the room so really not what we needed. It also seemed that because they couldn't find our booking, they were not ready for our arrival at all. The lady on reception who checked us in then went to "finish" cleaning the room a good while later she came back and said it was ready. Got the impression the "finish" cleaning the room was actually a frantic "lets look at least we've done something".The floors were filthy, last occupants make up sponges, hair and bobbles on the floor in the room and the shower, tooth paste still on the shelf in the bathroom but at least the bed was clean so we took it.
During the stay they had a problem with the water so the sink spat while running and then no hot water at all for one night, which I guess can happen to anyone.
We then returned to check back in after a 4 day tour to be told there was no room because a pipe had leaked. Fair enough they had attempted to contact us but as our 4 day tour was without wifi, these messages weren't received but the lady on reception really did not seem bothered that we had nowhere to go and offered no help.
When we arrived, they couldn't find our booking and took a good long while locating it on a different system after having to call someone else to help. After a long night bus, we were tired and ready to get in the room so really not what we needed. It also seemed that because they couldn't find our booking, they were not ready for our arrival at all. The lady on reception who checked us in then went to "finish" cleaning the room a good while later she came back and said it was ready. Got the impression the "finish" cleaning the room was actually a frantic "lets look at least we've done something".The floors were filthy, last occupants make up sponges, hair and bobbles on the floor in the room and the shower, tooth paste still on the shelf in the bathroom but at least the bed was clean so we took it.
During the stay they had a problem with the water so the sink spat while running and then no hot water at all for one night, which I guess can happen to anyone.
We then returned to check back in after a 4 day tour to be told there was no room because a pipe had leaked. Fair enough they had attempted to contact us but as our 4 day tour was without wifi, these messages weren't received but the lady on reception really did not seem bothered that we had nowhere to go and offered no help.
Solo traveller
UK
Comment: 13 Oct 2019
Stayed in: Oct 2019
Mixed views
So mixed views here. For the pos, great value for the price. Beds are comfortable and have plenty of blankets. There is a mini heater (!!!) attached to the wall that works very well. Hot water for the most part though not the morning I left. Also laundry is done on site for a very cheap price at 3 soles per kilo. Very nice front desk staff. Breakfast is included in the price and is not bad with coffee, tea, juice; bread; scrambled eggs or egg and cheese in a bread roll. Plus a side of fruit if you wish. Airy inner courtyard painted a sunny yellow sets a good vibe.
Now the cons: That same airy courtyard is faced by all the rooms so if anyone talks there in the AM (as happens when people are leaving for early tours to treks and Machu Picchu) you’re screwed if you’re a light sleeper. Especially on the lower levels. There are “silence” signs in the courtyard but they are not even adhered to by the staff. All rooms only have very light curtains so make sure to pack an eye mask if you’re affected by light like I am. WiFi is really poor on the upper floors though- I was in room 306 at first and I really struggled. Also I had miscommunication with the staff at breakfast one AM and I heard her still talking about me with the staff in the front room. I know Spanish, idiot! So unprofessional. Finally, I had to get a receipt for my stay and for some reason this process took 10 hours, which makes me really doubt the staff’s mental abilities.
So in the end would not be sure I would stay here again.
Now the cons: That same airy courtyard is faced by all the rooms so if anyone talks there in the AM (as happens when people are leaving for early tours to treks and Machu Picchu) you’re screwed if you’re a light sleeper. Especially on the lower levels. There are “silence” signs in the courtyard but they are not even adhered to by the staff. All rooms only have very light curtains so make sure to pack an eye mask if you’re affected by light like I am. WiFi is really poor on the upper floors though- I was in room 306 at first and I really struggled. Also I had miscommunication with the staff at breakfast one AM and I heard her still talking about me with the staff in the front room. I know Spanish, idiot! So unprofessional. Finally, I had to get a receipt for my stay and for some reason this process took 10 hours, which makes me really doubt the staff’s mental abilities.
So in the end would not be sure I would stay here again.
Couple
Comment: 22 Jul 2018
Stayed in: Jul 2018
Nice hotel in the centre of Cusco
We stayed at Huaynapata for 3 nights before machu picchu and another 2 after MP. We found the room clean and the hotel staff very friendly. Bathroom comes with plenty of hot water, which is a plus for cold Cusco. The room also includes a free heater. Lovely dog at reception :)
The only note is breakfast area which gets really cold in winter time, food is OK though.
The only note is breakfast area which gets really cold in winter time, food is OK though.
Very good location
waynapata 369, Cuzco, 977266496, Peru|1.37 km from city centre
Check in and check out
Check in from:
11:00
Check out before:
10:00
Good to know
In accordance with local tax laws, Peruvian citizens, foreigners staying more than 59 days in Peru, and foreign business travelers who require a printed invoice must pay an additional fee of 18%. Foreign guests not in any of the aforementioned categories can provide a copy of their immigration card and passport to waive the 18% additional fee (IVA).
Please contact the hotel for details about adding extra beds.
HOSTAL Huayna House GO: FAQs
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