The Peninsula Manila
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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets not allowed |
Amenities
Wi-Fi
Parking
Air conditioning
Airport shuttle
Pool
Fitness centre
More about The Peninsula Manila
The Peninsula Manila
Set in Manila within the central business district of Makati, 1 km from Glorietta and 1.3 km from Greenbelt Mall, The Peninsula Manila boasts of an outdoor swimming pool, 8 dining options, and a spa at the property.
Reviews from 
Family traveller
Comment: 31 May 2026
Stayed in: Jun 2026
The Peninsula Manila is the best hotel in the Philippines!
When you first walk into The Peninsula Manila, you are met with an atrium that rivals the best properties in the world. The staff treats you warmly during every step of your stay.
At check-in, Maya greeted me with a smile and escorted my family to our room - a corner suite on the 10th floor. The room was clean, the furniture and decor were clean and cared for, and the view was spectacular.
This morning at breakfast on the 3rd floor lounge, Maya greeted us with a beautiful smile and ensured that we had everything we needed. She made recommendations and created a delicious moco latte to start our day. Her professionalism, personality, and knowledge made this feel more than simply breakfast and felt as if she had proudly welcomed you into her home. If you see her, greet her with a smile and you will have be treated like family.
Everyone, from the amazing and talented mixologists at the bar to each member’s welcome as you return to the hotel, the Peninsula Manila is the hotel you will want to visit and will soon become your new home in the Philippines.
At check-in, Maya greeted me with a smile and escorted my family to our room - a corner suite on the 10th floor. The room was clean, the furniture and decor were clean and cared for, and the view was spectacular.
This morning at breakfast on the 3rd floor lounge, Maya greeted us with a beautiful smile and ensured that we had everything we needed. She made recommendations and created a delicious moco latte to start our day. Her professionalism, personality, and knowledge made this feel more than simply breakfast and felt as if she had proudly welcomed you into her home. If you see her, greet her with a smile and you will have be treated like family.
Everyone, from the amazing and talented mixologists at the bar to each member’s welcome as you return to the hotel, the Peninsula Manila is the hotel you will want to visit and will soon become your new home in the Philippines.
Hotel response
Comment: 1 Jun 2026
Dear Valued Guest Kevin,
Warm greetings from The Peninsula Manila!
Thank you for taking the time to share your experience with us.
We are truly grateful for your kind feedback, as delivering exceptional service and ensuring the utmost satisfaction of our guests remains at the heart of everything we do.
It would be our pleasure to welcome you back to The Peninsula Manila in the near future for another memorable stay.
Yours sincerely,
The Peninsula Manila
Warm greetings from The Peninsula Manila!
Thank you for taking the time to share your experience with us.
We are truly grateful for your kind feedback, as delivering exceptional service and ensuring the utmost satisfaction of our guests remains at the heart of everything we do.
It would be our pleasure to welcome you back to The Peninsula Manila in the near future for another memorable stay.
Yours sincerely,
The Peninsula Manila
Anonymous traveller
Comment: 30 Aug 2026
Stayed in: Aug 2026
Simply superior hotel and service. Food was very good.
The only cons was waiting at the Breakfast to be seated , since they are under construction of the dining area. Pool and Gum are best !
The only cons was waiting at the Breakfast to be seated , since they are under construction of the dining area. Pool and Gum are best !
Family traveller
Comment: 11 Aug 2026
The Peninsula Manila -- the Decay of Service Culture
This review is not about the 5-star character of the hotel but rather the back of house finance processes, in particular an error made by the Peninsula Manila in charging me a room of which charge was previously voided.
It is taking 2 and a half months of empty promises for a refund--and I am still hoping to be refunded. It makes the customer feel that the Peninsula is only interested with getting the customer's money and dismissing customer's concern. The empty promises is what gets me. Beware of the charges made by the Peninsula Manila--an indication of a decaying service culture.
It is taking 2 and a half months of empty promises for a refund--and I am still hoping to be refunded. It makes the customer feel that the Peninsula is only interested with getting the customer's money and dismissing customer's concern. The empty promises is what gets me. Beware of the charges made by the Peninsula Manila--an indication of a decaying service culture.
Hotel response
Comment: 13 Aug 2026
Dear Valued Guest,
Thank you for taking the time to write to us and it is with profound concern that we read your comments from your most recent stay. From the outset, we would like to extend our sincerest apologies for the inexcusable lapses on our part. Please be assured that immediate corrective action will be taken to avoid the occurrence of the same lapses in the future.
Should you wish, our Hotel Manager will be more than happy to discuss this further with you. Please find his contact details below:
Mr. Mike Yutuc
Hotel Manager
Email: mikeyutuc@peninsula.com
Landline: +63 2 888 2888 local 6500
We hope that this incident did not mar your impression of the Hotel as we look forward to the opportunity of welcoming you back to The Peninsula Manila on another occasion and provide you with only the highest standards of service which are hallmarks of the Peninsula brand.
If you require any assistance during a future stay, please do not hesitate to reach out so that we may handle all your requirements and queries. We are committed to ensuring that your next visit with us will be as pleasant and stress-free as possible.
Warm regards,
The Peninsula Manila Guest Services
Thank you for taking the time to write to us and it is with profound concern that we read your comments from your most recent stay. From the outset, we would like to extend our sincerest apologies for the inexcusable lapses on our part. Please be assured that immediate corrective action will be taken to avoid the occurrence of the same lapses in the future.
Should you wish, our Hotel Manager will be more than happy to discuss this further with you. Please find his contact details below:
Mr. Mike Yutuc
Hotel Manager
Email: mikeyutuc@peninsula.com
Landline: +63 2 888 2888 local 6500
We hope that this incident did not mar your impression of the Hotel as we look forward to the opportunity of welcoming you back to The Peninsula Manila on another occasion and provide you with only the highest standards of service which are hallmarks of the Peninsula brand.
If you require any assistance during a future stay, please do not hesitate to reach out so that we may handle all your requirements and queries. We are committed to ensuring that your next visit with us will be as pleasant and stress-free as possible.
Warm regards,
The Peninsula Manila Guest Services
Anonymous traveller
Comment: 10 Aug 2026
Stayed in: Jul 2026
Magnificent hotel, made even better by the most incredible customer service one could ask for. At every level and every part of the hotel, the staff and service are immaculate.
The rooms are a little dated for this level of hotel and could use some updating or at least some color/character or local vibe which one would expect from a hotel of this kind.
The hotel is beautiful and full of old world class and elegance. The lobby is a work of art and the restaurants, pool, gym and all other facilities are top notch. The breakfast is plentiful and probably the best I've experienced on my many stays in Manila. My only advice would be to get there early because it gets crowded pretty fast, especially on weekends.
The only negative was that one out of three elevators was out of use for my entire extended stay and it was quite inconvenient. There is no sign alerting guests to this and no one at the reception or concierge informs guests of this inconvenience at check-in or any point of my stay regarding how long it would take, which is something I would expect from a 5 stay hotel like this. When the hotel is full it caused delays and very crowded elevators.
The rooms are a little dated for this level of hotel and could use some updating or at least some color/character or local vibe which one would expect from a hotel of this kind.
The hotel is beautiful and full of old world class and elegance. The lobby is a work of art and the restaurants, pool, gym and all other facilities are top notch. The breakfast is plentiful and probably the best I've experienced on my many stays in Manila. My only advice would be to get there early because it gets crowded pretty fast, especially on weekends.
The only negative was that one out of three elevators was out of use for my entire extended stay and it was quite inconvenient. There is no sign alerting guests to this and no one at the reception or concierge informs guests of this inconvenience at check-in or any point of my stay regarding how long it would take, which is something I would expect from a 5 stay hotel like this. When the hotel is full it caused delays and very crowded elevators.
Couple
Comment: 8 Aug 2026
Can’t believe this is a Peninsula
Rooms are noisy as the doors let a lot of sound in. You can hear hotel staff shouting into walkie talkies in the corridor at all hours, as well as other guests talking as they walk past.
Breakfast buffet is average, with a lot of staff but surprisingly poor service. The front desk was incompetent. Despite giving them our flight number and a specific pick-up time 3.5 hours before departure, they arranged the car for the time our flight was actually taking off.
The rooms are dated and badly need renovation, and the staff need better training. This hotel is doing a big disservice to the Peninsula brand. I’d recommend the Shangri-La across the street instead.
Breakfast buffet is average, with a lot of staff but surprisingly poor service. The front desk was incompetent. Despite giving them our flight number and a specific pick-up time 3.5 hours before departure, they arranged the car for the time our flight was actually taking off.
The rooms are dated and badly need renovation, and the staff need better training. This hotel is doing a big disservice to the Peninsula brand. I’d recommend the Shangri-La across the street instead.
Hotel response
Comment: 11 Aug 2026
Dear Valued Guest,
Thank you for taking the time to write to us and it is with profound concern that we read your comments from your most recent stay. From the outset, we would like to extend our sincerest apologies for the inexcusable lapses on our part. Please be assured that immediate corrective action will be taken to avoid the occurrence of the same lapses in the future.
Should you wish, our Hotel Manager will be more than happy to discuss this further with you. Please find his contact details below:
Mr. Mike Yutuc
Hotel Manager
Email: mikeyutuc@peninsula.com
Landline: +63 2 888 2888 local 6500
We hope that this incident did not mar your impression of the Hotel as we look forward to the opportunity of welcoming you back to The Peninsula Manila on another occasion and provide you with only the highest standards of service which are hallmarks of the Peninsula brand.
If you require any assistance during a future stay, please do not hesitate to reach out so that we may handle all your requirements and queries. We are committed to ensuring that your next visit with us will be as pleasant and stress-free as possible.
Warm regards,
The Peninsula Manila Guest Services
Thank you for taking the time to write to us and it is with profound concern that we read your comments from your most recent stay. From the outset, we would like to extend our sincerest apologies for the inexcusable lapses on our part. Please be assured that immediate corrective action will be taken to avoid the occurrence of the same lapses in the future.
Should you wish, our Hotel Manager will be more than happy to discuss this further with you. Please find his contact details below:
Mr. Mike Yutuc
Hotel Manager
Email: mikeyutuc@peninsula.com
Landline: +63 2 888 2888 local 6500
We hope that this incident did not mar your impression of the Hotel as we look forward to the opportunity of welcoming you back to The Peninsula Manila on another occasion and provide you with only the highest standards of service which are hallmarks of the Peninsula brand.
If you require any assistance during a future stay, please do not hesitate to reach out so that we may handle all your requirements and queries. We are committed to ensuring that your next visit with us will be as pleasant and stress-free as possible.
Warm regards,
The Peninsula Manila Guest Services
Excellent location
1226 Makati Ave, Makati, 1226, Philippines|0.13 km from city centre
Check in and check out
Check in from:
14:00
Check out before:
12:00
Good to know
Pets not allowed
In compliance with Philippine Executive Order 26 passed by the national government, smoking is now strictly prohibited within all public and enclosed spaces. This includes restaurants, function spaces, and guest rooms on all floors.
Extra beds are available for an additional charge, depending on the size of the room.
The Peninsula Manila: FAQs
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