Vitalis White Sands
+ 52
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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets not allowed |
Reviews from 
Couple
Comment: 19 Mar 2023
Will definitely come back soon!
Family traveller
Comment: 11 Apr 2025
Stayed in: Mar 2025
NOT HERE, WHAT A LETDOWN!! FIND ANOTHER ACCOMMODATION, ANOTHER PLACE!
This place is overrated. We were there Mar 16 but decided not to stay for the 2 nights stay plan. There is no running water in the visitors waiting area. Wow!!?? Have to wash hands on the swimming pool, Sorry but this is the only place with water. There must be some other accommodations somewhere. A definite NO NO!! Run, Run away!
Family traveller
Comment: 7 Sep 2023
Stayed in: Sep 2023
Terribly disappointing. Dirty and extra charges.
We were very excited to stay at this place only to end up disappointed. Rated 1 star because of location right by the beach but otherwise the check in process was terrible and doesn't deserve a star. After a long 6hrs of driving with kids to get to the hotel we we're greeted with extra charges and dirty rooms - see photos. We were charged an extra 3000php for an additional adult (at the time of booking, I searched for 3 adults, 1 child and a baby and booked a room with a max capacity of 4 adults). At check in we were told only 2 adults per room were booked and we had to deal with Agoda to dispute. Also, we were told that the free breakfast was for the adults only so kids were not included - this is not indicated anywhere on the site. When we get to the room, the bathroom was dirty- I had to spend the first 20minutes spraying everything in the room with a sanitizer and wiping down the tables and counters since I had a child and baby with us (see pictures). It looked like the bathroom had not been cleaned for weeks- toilet seat was not wiped down and soap marks on the mirror and bathroom glass. After wiping down the bathroom counter, my wipes were yellow with a few short hair attached to it- see picture (I took a video of the wipe down but could not attach here). We tried to ask for a refund to book elsewhere at check in time but there was no refund allowed and there was no manager in to talk to. We booked for two rooms and they were both the same- disappointing. See photos of the two rooms attached. Wifi is patchy. This place should not be charging 3500php per night with this standard.
Family traveller
Comment: 1 May 2022
Stayed in: Apr 2022
Slow restaurant
Bad reviews for the restaurant. We waited for 1 hour and 3 mins for our lunch to arrive. And most of their menu items are not even available. If you're travelling to a far place, I don't recommend visiting here for a short snack or lunchbreak. It's not evwn worth the wait.
Family traveller
Comment: 12 Feb 2020
Stayed in: Feb 2020
Roadtrip on the north
Good for family staycation.
Customer service go beyond expectations esp the night shift during our stay.
Have lots of water activities.
Value of money exceeded the cost of stay.
It also has the romantic ambience as well for couples.
Customer service go beyond expectations esp the night shift during our stay.
Have lots of water activities.
Value of money exceeded the cost of stay.
It also has the romantic ambience as well for couples.
Location
Sabangan, Santiago, Santiago, 2707, Philippines|1.53 km from city centre
Check in and check out
Check in from:
14:00
Check out before:
12:00
Good to know
Pets not allowed
In compliance with Philippine Executive Order 26 passed by the national government, smoking is now strictly prohibited within all public and enclosed spaces. This includes restaurants, function spaces, and guest rooms on all floors.
Please contact the hotel for details about adding extra beds.
Vitalis White Sands: FAQs
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