Palac Mortegi Hotel&Spa
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 11:00 |
Pets | Pets not allowed |
Amenities
More about Palac Mortegi Hotel&Spa
Palac Mortegi Hotel&Spa
Lubawa is home to Pałac Mortęgi Hotel Spa. Stefana Zeromskiego Park and Mała Dąbrowa reflect the area's natural beauty and area attractions include Miejskie Centrum Kultury and Iławskie Centrum Kultury. Traveling with kids? Consider The Museum of Nature, or check out an event or a game at Stadion Miejski Ilawa. Fishing offers a great chance to get out on the surrounding water, or you can seek out an adventure with horse riding and hiking/biking trails nearby. This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a steam room are onsite. Pałac Mortęgi Hotel Spa offers 49 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily. An indoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Comment: 20 Jul 2025
Stayed in: Jul 2025
Comment: 18 Mar 2026
Stayed in: Mar 2026
UK
Comment: 24 Jun 2022
Stayed in: Jun 2022
Would have been 5 stars, had the spa incident not happened!
We had lunch at the hotel restaurant; the food was beautifully presented, it was fresh and lovely. I chose steak tatar and the egg was so fresh it poured over the steak perfectly. The cocktails whilst presented on a slightly tacky looking menu were lovely. The waiting staff were attentive- the waiter changed shifts midway through our lunch and came to tell us that he was leaving and that his colleague would be taking over, which was a nice touch. My family also organised me a beautiful fresh fruit and cream cake which tasted divine and was presented beautifully.
The decor was really impressive , a powder blue with traditional dark wood. It was impeccably clean.
After that, they surprised me with a horse and carriage ride through the town and surrounding countryside. The horses were beautifully turned out, well muscled with a beautiful top line whilst the ladies were extremely knowledgeable about horses, the different disciplines and I would have no qualms about taking a lesson from them or going out on a hack. The riding facilities are on a par if not of a better standard than what you will find abroad. The ride was lovely and the horses were well behaved.
After that I was surprised with an alpaca walk with Olaf and Nel, their 2 young alpacas, that was an amazing experience. I did it with my 11 year old niece and it was so much fun. They are stubborn little creatures but as the lady advised us, rub them on the front of the neck and they will yield , and they did.
They also have a small zoo which is full of alpacas, emus, birds , rabbits , goats, deer and sheep, to name what we saw. They are all beautifully looked after and very happy.
The only let down was the spa treatments that my sister surprised us with. I chose the ‘Serca Natury’ or ‘Heart of Nature,’ with a masseuse/therapist called Sandra. Sandra was terrible. She ruined the surprise. This particular therapist was the most clueless individual working in a spa that I have ever had the misfortune of coming across. There was no interaction on her side apart from her telling me her name. Not once did she ask whether I was comfortable, what she was about to do- I could have rubbed oil on my legs myself at home, she didn’t massage my arms or neck area which is the area I needed most , and didn’t ask me once if I was comfortable or offer to fill the head hole or support my neck. I was so angry by the end of it, something I have never been at the end of a spa treatment. It really was a waste of time and money!
The other members of my family were happy with their treatments and the spa did offer to rectify the situation but it was too late, the surprise had been ruined. This caused a lot of upset as my sister had planned this months ago on what would have otherwise been a perfect afternoon filled with magical things. It’s caused a lot of upset even after we got home as it really should have been perfect and as the birthday girl I felt it was a complete waste of money.
Overall, it is a fabulous place to go with family or as a couple and there is plenty to keep you occupied, if you like bicycle rides you can rent a bicycle and cycle out in the Polish countryside.
Had sloppy Sandra and her shockingly bad attempt at doing a massage not occurred, it would have been 5 stars plus as the review. My mum and my niece absolutely raved about their treatments, my sister too but they had different therapists for theirs.
Comment: 17 Jun 2019
Stayed in: Jun 2019
Wedding at Palac Mortegi
Comment: 8 Aug 2019
Stayed in: Aug 2019
Exceptional location
Mortęgi 3, Mortęgi, 14-260, Poland|0.23 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
11:00
Good to know
Pets not allowed
Please contact the hotel for details about adding extra beds.